I called around and there was a two day wait for everywhere I called. I was hesitant to get my brakes done here but after calling around, Raul's shop was the most inexpensive with a high rating. I was seen within 10 minutes and my car was done within 2hours. New brakes and rotors. So far I don't have any complaints. read more

I paid to get my vehicle towed to this shop and after 48hts of having it I contacted the OWNER for an update and was told there was "no power," which was already something I knew because I had experienced the problem myself. I later asked for clarification because I was concerned about whether the original problem had actually been diagnosed. During that conversation, I was told that the body computer/module was not responding and that this was something different from what was happening when I brought the car in. When I tried to explain that I simply wanted to understand what was wrong with my vehicle and whether he was confident in diagnosing and repairing the electrical issue, he became upset and told me that my questions were making him uncomfortable. He then told me he would have my vehicle ready at 8:00 AM and ended the phone call. A better mechanic PAID for my car to be towed to his shop at 8 am the next day. As a customer, I don't think it is unreasonable to ask a mechanic what they diagnosed, what caused the problem, what repair is being recommended, and whether they are equipped to perform that repair. I was not trying to argue or disrespect anyone. I was trying to make an informed decision about my own vehicle. My biggest concern throughout this experience has been the lack of clear communication and explanation regarding the diagnosis. I would have appreciated straightforward answers instead of feeling like my questions were being treated as a problem. I am leaving this review based on my personal experience and the communication I received during this repair. WOULD NOT RECOMMEND ‼ read more

I'm not really sure how this place has 4.5 stars. I brought my car in for a battery change. When I went I left the car. A couple of hours later I had to follow up. Then they forgot to look at the brakes. Ugh! Then when I went to Zelle him he didn't even recognize his own writing. Asked me how much he quoted me. This was on 9/22/25. 2 weeks later. I have a completely dead battery (called AAA for a jump). Goes on to tell me that I left the lights on or something. That I should disconnect the battery every night. If you're a female, have a guy take it. I'm sure this wouldn't have happened otherwise. read more

Had a brake pad replacement and had a Great amazing service at an affordable price. I highly recommend Raul's 10/10

I have been so happy to have found Raul's Repair! They are consistently professional, honest, dependable, and they provide high quality repair and diagnostics. They have done everything from oil changes to timing belt replacement on my car, and they always do it in a timely manner and for a fair and reasonable cost. They're awesome! read more

Would not recommend at all. I brought my car in to get an estimate on fixing the brakes and was not impressed with the experience. 1) They charged me $30 for the estimate. This was never mentioned to me when I talked with Raul about checking out the brakes. Of course the $30 BS estimate fee would conveniently be removed as long as I agreed to their ridiculously high repair estimate. 2) Their estimate was almost double what I ended up paying at another shop in the neighborhood. Seemed like kind of a scam. read more

I brought my Nissan Sentra to Raul's Repair Services after their quote and response on Yelp for a radiator. You can also give the assist to fellow Yelper - Alex A, who endorsed this repair shop as well. I brought my vehicle in 30-minutes after the shop opened because I felt that the sooner I brought it in the sooner it would be completed. I felt anxiety from not knowing how much it would cost for my radiator repair after visiting 'Wons Auto Werks' on N Western Ave who's price was in the $600 range. Once I sat down with Raul to give him my information, he assured me the cost would be $280 and the expected finishing time would be a little under 3-hours which relieved me of that anxiety. Prior to visiting I had planned to drop my car off and pick it up in a few days, but had no idea that I would be leaving with my car the same day. As the mechanic worked on my car I burned 3-hours visiting businesses within Avondale neighborhood, then returned with minutes to spare before my car was completed. It was a relief before leaving Raul's to pop the hood of my car to see a different radiator then driving off with no worries of it smoking. I definitely recommend Raul's Repair Services because of their reasonable prices and convenient repair time. Prior to getting in my car I made it no secret that I was satisfied with the service with plans to return for future repairs. If you intend on bringing your vehicle to Raul's, I recommend giving them a heads up before you drop your car off, or either dropping it off once the shop opens. Thomas G read more

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I've been coming here for a few years now. I had brought 2 of my cars in for an oil change and new brakes but one of my car was having some other issues, there where a few lights that came on and when I booked the appointment they got me in right away. They would show me what the issue were, how much it would cost and how long it will take. And let me tell you, they are quick and their prices are so reasonable. I used to go to a neighborhood auto shop for over 7+ years but they will always give me ridiculous prices and I will always have to bring my car back in days later after they "fixed"'the problem so I finally had enough!! I'm so glad I found Raul's Repair because they are so friendly, quick and honest. They will tell you as it is, and that's what I like! I always recommend Raul's to my family and friends. And let me tell you, they all love it here!! read more

I took my car in multiple times. Oil changes. I also took my car in for a noise that was going on. They were able to diagnosis the issue and order the parts in a timely manner. My car was up and moving smoothly. Everyone that I have came across, has always been pleasant and accommodating. I recommend all my friends and family to Raul Services. Thank you for being amazing. I will continue to come here for any services needed. Keep up the great work! read more

I been taking my cars to Raul for more 5yrs and never had a complain,,for me is the best.

I chose Raul's based on the sterling Yelp reviews. Yelp rarely steers me wrong but this time was an exception. After suspecting a gas leak in my car, I called Raul at 9 am on a Saturday to ask if he had availability to service my car. He said to bring it right in. Less than 40 minutes later, I had the car at his shop. He then told me he could not service the car because he had too many cars to do that day! I reminded him that I had just called and he told me to bring it in and he just shook his head and said he couldn't do it. No apology at all! Then he said I could leave the car with him and he could look at it at the end of day. I asked him if he was able to back that promise and TRULY look at it by end of day and he shrugged and said, "Maybe." HUH??? I have rarely been to a less professional and custom-centric service business! Postscript: I took it to Logan Auto Service and received a clear explanation and service within minutes of arriving. read more

My car is old AF, but it gets me to point A to point B so I keep it and also because I've had it for over 18 years, I love it. Though I have neglected it in recent years, I still do my best to invest in it when necessary, like when your plates expire and your check engine light has been on forever and you get a ticket, you know times like that. lol. Thinking it wasn't a big fix, I dropped it off at a shop close to the train station and the quote they gave me brought me to tears and shame. Told my boyfriend and he said let's get another opinion. Since the pricey shop was able to tell me exactly what they thought was wrong, I had solid info to give to other auto shops for quotes. Shopped around via Yelp and Raul's was the first to respond! I hate calling so this is such a wonderful option. Other shops never replied, shame on them! But really liked the reviews so was super glad that Raul's replied. Their quotes in writing were absolutely fair and saved me a ton of money compared to the first shop I took it to. I also had a gas leak that they needed me to bring the car in for them to look at for a proper quote. Took the car in - they have a great driveway port, so just rolled in! And within a couple of hours Raul Jr. called me with their findings. Saved me money in the long run because he didn't find TWO of the supposed 5 things wrong that the other shop advised. Said those two issues (valve vents or what not) were working fine currently and should be able to pass the test. Boom. Money saved. Gas leak? Yes. Did I smell it? No. What the hell. LOL. Quote he gave was half of what I was told at bad shop. He even complimented whoever worked on my brakes before, said they did a good job. Really, who does that? At the end of the day, I am a very pleased customer and will be happy to refer everyone to this shop, as well as come back (hopefully not, but most likely so, ha ha). REALLY GOOD PEOPLE HERE. Can tell they are fair, honest and trustworthy. Great find. Thank you, Raul Jr and team! read more

I'm not sure where to begin...for the past couple years I've brought my Dodge Caliber 2012 in to Raul's and they are always excellent. Excellence has been a consistent experience. Recently I broke down in middle of road and Raul even helped me with a towing company, and they were excellent too. Raul told me he uses them specifically cause they are reasonable. Every time Raul calls me, he takes his time explaining what is wrong, what the cost will be, and when it can be done. I'm so thankful for this mechanic! read more

They've serviced multiple of my work vans and my personal vehicle. They're honest, reliable and dependable. A++++++

I took my car here to get an oil leak checked out. They did a full inspection of my car and found some other issues. That was great! I'm glad they found the problems before it got worse. Raul (the owner) was throwing out prices of the repairs I needed. On my calculator it was one price but some how on Raul's it was $300 more. When I asked where did the $300 extra come from, he ignored me. I asked if labor was negotiable and he said sure. He called the mechanic into the office and asked him what can he do about the labor charge? The mechanic walked out of the office and immediately started texting Raul who he literally just walked away from. I don't know what was so secretive but it was weird. I did get a couple gaskets changed from them for $500 and paid $30 for them to clean my engine to see if the oil leak was fixed. I still have to go back for the follow up inspection of the gaskets. They seemed to know what they were talking about but the secretive texting and extra unexplained charge was confusing. I'm still iffy if I'll go back. Like I said they know what their talking about but the prices could be better and explained better. read more

if I could give zero stars I would I took my car to have water pump replaced timing chain and many other things when I got my car back it was making noises from chain I took back 6 times he claimed he did not hear anything would not even check job they did another belt they replaced broke I had to have fixed at another mechanic that told me they put belt in wrong that mechanic heard the noise from my car said it's timing chain to take it back to rauls took back several times he claims he never hears noise just to not fix or take responsibility for what they did now what this mechanic did to my car had cost me my car the timing chain exploded inside motor etc I had to go buy another car resulting from this if you don't want to lose your car to bad work being done do not take to this shop you will regret it they don't know what they doing I have proof of everything that was done and also taking it numerous times to be checked the job they did they will refuse to honor the warranty in writing on they paper receipt they give you they are breaking law I have year warranty they refuse to honor it read more

Car needed a new mirror and Raul gave me the most hope for the cheapest and most viable option. I appreciate him being flexible and available to talk through concerns. Also, did a comprehensive diagnostic. Thank you! read more

My daughter's car broke down on a Saturday night. The alternator went out completely. I had the car towed to my home and needed to find an amazing mechanic. I sent out a quote and of course it being a Sunday I didn't think I would hear from anybody. Raul responded immediately with a quote. We had the car towed on Sunday night and left it at the shop. Monday Morning (today) Raul and his team worked on the car immediately not only did they replace the alternator, belt and front brakes. He texted me pictures and was amazing with his service. Everything was done by 11am. Best Mechanic I have been to and will continue to come here when i need repairs. Tips - Pricing is amazing! Service - Excellent Quality - They repair your car with great part not cheap aftermarket. Highly would recommend Raul Repair Services to anyone! read more

I've found my new regular service shop for my car! I lost my phone between dropping off my car and picking it up and they were quick to communicate with me via Yelp messaging! Heck they even were kind enough to search the car for my phone for me. That aside their pricing was the best I had been quoted for the service and they were honest, direct, and very helpful. It was great to have a car repair go so smooth and not have that "ick" feeling I've gotten from most shops in the city. Will definitely be returning for any service I need! read more

i wish there was an option to give them more starts for my review. Raul Jr provided me an outstanding service on my BMW X5 PRICE- Great price! very happy i got quotes from many other places and Raul was the best option by far. SPEED- i could not believe how fast he was able to do the work all work done in the same day within hours. Quality- i was worry about sacrificing quality over price and speed but not a problem at all the work that was done was A+ Most people struggle with finding that one mechanic they can trust i think i have found mine. Great job Raul!!! read more

Easy going employees and quick. They replaced all four of my rotors plus brake pads. Very good prices! Best value compared to other locations charging me up to twice and 1/2 as much. They also broke in the pads for me. read more

Fastest, most inexpensive oil change I've ever received. It was nice to not have to worry about being upsold on unnecessary bullshit. Highly recommend this place for your oil change. read more

Overall great experience. These guys are straight-forward, honest, and offer a fair price. Not to mention, quick! I will definitely be returning here. It's rare to find a shop that's NOT trying to rip you off! They did a front brake replacement on my 2017 Hyundai Elantra Eco within an hour, for a fraction of the price quoted by competitors. read more

I love local, privately owned business and this place delivers. In Springfield my father owns, operates and is a mechanic at E.E. Thomas Garage and Raul's services match very closely to what I'm used to seeing my father provide. Raul was in contact with me through text during my busy days at work detailing the options for fixing my car. I'm all about direct, affordable service with no up sales. I'll be returning in the future for my repairs as my Honda ages. read more

I want to thank you guys for are all your help from answering my quote questions to fixing my car. Great customer service I went here after being ripped off at 2 other mechanics trying to get my car to pass the emission test. The prices are reasonable and they got my car fixed and it passed the test!! Thank you to everyone there, its hard to find honest mechanics, and these guys are awsome!! read more

Just left Raul's Auto shop and have to say it was a great experience! I was greeted by Max, who i received my online quote from... Max was extremely friendly and accommodating! They took my vehicle in quickly and informed me of the problem, I was the same as quoted (which I might was a fair and responsible price)! Max said as soon as the part arrived the car would be done 1.5 - 2hrs, but the part came in as was about leave! It only took the guys about 30-40 min to repair and then I was on my way!! Great job fellas, I will certainly be recommending Raul's Shop and if need be will return if I need work done on my vehicle!! Satisfied customer Mike read more

Just had my second experience with this business and can't say enough about them! Very quick service, on both visits my car was ready within a few hours and runs like a dream! I find their rates affordable and they are friendly and proactive in replying to my requests. read more

My car was making a weird noise. They found the problem in the wheel and fixed it quickly. They are also the lowest cost mechanic in my area. read more

I took my 2000 Ford Explorer in because it failed emissions testing, and Raul's Service gave me an estimate of $300 to fix it. Once I gave them the go-ahead, they had it ready in a day, and they advised me how to drive it to reset the car's computer and prepare it for retesting. I needed a new muffler (which I knew would need to be replaced) and a new oxygen sensor (also not a big surprise.) the total for the work was $290, under the estimate, and I passed emissions tests the same day. Great experience. read more

This shop is completely worth 5 stars rating. I was there just for oil change. I got better price than Groupon bs. $20 total with no wait. Also I got the quote for tune up which was very competitive but with no pressure to do this right now. That's what I like. Nice good service with no pressure. Guys- you got new customer from neighborhood. read more

I cannot recommend Raul's enough. Have you ever heard of the project management tradeoff between speed, quality, and cost? They say you can only choose two of those factors - but Raul's is remarkable in consistently providing all three. We had a particularly troublesome situation where what seemed to be a simple repair just couldn't get solved. We moved into the state a couple of years ago and when we had to renew our registration failed the emissions test. We knew this was due to an ongoing problem with a coil pack that we had been dealing with for a while (but not taking too seriously b/c our home state doesn't do emissions testing). Basically a different coil pack would go out every other month and we were getting them replaced but really slowly. Based on my prior experience of trying to get this repair done with a good mechanic back home, I knew how much the part cost and what the labor was. A guy at the emissions place recommended 'his buddy' across the road for the repair, when I called they quoted me literally 4x what I knew the cost should be (the repair shop across the street from the Skokie Illinois Air Team location, in case you're curious...). That's when I started looking around and found Raul's. I called a few places and it was Raul's that gave me the price I had been paying for the repair back home. Even though Raul's is about 35 minutes away from us, I decided that I would rather deal with someone that seemed to be honest from the get-go. It ended up being that the repair required wasn't quite as simple as the coil. Raul's proceeded logically, starting with the cheapest/quickest possible options to fix, trying to pin down exactly what the issue was. When all was said and done, it took about 4 trips to the shop to get it finished. My husband has some experience with repairs on our model of car previously, we scoured forums about the issues, and kept in touch with our old mechanic so that we understood the logic of how they were going about trying to fix the problem. Although the repair was annoying and troublesome, it was clear that Raul's was working in a way to try and save us money. One thing I was consistently astounded by was how fast they were each time the car went in, and ultimately how much money they opted not to charge us because of the trouble. I remember one time I took it in I asked if they could go ahead and change out a squeaky flywheel on the serpentine belt track - I swear that as soon as they pulled the car in the bay they had popped the trunk and were whipping the belt out! Any work we were charged for was pretty much at the cheapest price we could get. After figuring out how to go about the repair (it required doing a bunch of other stuff unrelated to the error code), they ended up taking our car into the Emission Testing station themselves and getting it cleared for us! These guys are honorable and considerate. I wouldn't hesitate to go to them again for future repairs, 35 min. trip and all. read more

Well I had been coming to Raul for years...even before he got on Diversey Ave. But this last time was like 6 weeks ago and my car is still having a problem which I had Raul and his guys fix as he no longer does the work. It's crazy to me that you trust someone to fix something and pay them for the work to find out 6 weeks later the work wasn't done. Then you call him and their response is buy the part and we'll install it cheap....ummmm no I'm not going to pay you for something I already paid you for. At this point, I would just have to say is be careful and maybe double check to make sure the work is being done correctly the first time so it's not double the cost. read more

I needed work on my Mazda because it wasn't running. I contacted this location. They had it ready for me on the same day. Then I had another issue where my started completely stop working. I called them again they had my car ready in 2 days. I get it's the weekends it's busier. That's better than the other dealership I use to take it to. He would make me wait in order to check my car and charge me $75 just to check it. I recommend Raul's Repair shop for sure. He's not on BS he does the job checks it for you for free and gives you a decent price. Will be coming back here for sure read more

They were very kind and transparent. I got my rear brakes and rotors replaced and so far so good. I was offered to view the old parts compared to the new ones and receive recommendations on any fixings I may need. read more

Really happy to have found these guys. I have an old truck and it's in here often. They are always fair, never try to sell you what you don't need, and very reasonably priced. I've actually moved out of the area and continue to go to them even though it's a bit out of the way. read more

I have been here several times, and I will always go back! They provide excellent customer service and also are super competitive with their pricing! They explain what is going on and gave me a very accurate quote for a major repair. I love them and recommend them to everyone in the area! read more

Great , fast service and best of all no hidden costs or surprises afterwards. Raul is very courteous and replies promptly. Will be coming back for any future repairs. Thank you read more

...been using Raul's Service for a few years. His prices are competitive, but fair. his technicians are professional and competent. Raul himself, is kind, professional, knows his stuff and I have always felt that he is as honest with you as you'd hope for a Technician/ Mechanic to be. Even if I lived on another side of town, I'd give Raul my business. read more

Raul's is great! I shopped around and saw that these guys had really great reviews and as a woman who has very little trust in mechanics, Raul's may have turned it around for me. They gave me several cost options to complete their service and didn't try to upsell me, or tell me that I needed something that I didn't need, or try to bog me down with jargon I didn't understand. They were very straightforward, super fair, and really, really nice. I like these guys and I am glad I finally found trustworthy mechanics in this city. Thanks! read more

Awesome! Diagnosed the issue with my car and provided photo via text in under an hour. Prompt response to my yelp inquiry. I'm not having my car fixed here (this time) as it may be covered under warranty but have full confidence in their service. Good vibes and honest guys who have been in business for over ten years. Glad to have found them! read more