I'm a bit mixed between this place because it's a towing company, but I guess I could have been…read moretreated worse. There was a confusion with a parking pass with Spothero. I had a van towed all the way to the Southside from near the United Center. That seems excessive. The woman on the phone was nice enough and reminded "open" for me to get the van that night. The guy who gave me back the van was actually super nice and made me feel at ease, especially since I was having a bit of a breakdown with all this stress. The only thing I didn't like is that they wanted me to Venmo or Apple Pay them (no credit cards). I think I know why, but this came off really shady in the moment and took longer to get the car out because of it. Again, this is a towing company so it's not the place for happy people. However, I suppose the whole ordeal could have been way worse and they had a sliver of decent customer service. Probably my weirdest review here!

I just wanted to post here that the customer service is fantastic. We had a bit of a mix-up with a…read moreneighbor and they accidentally towed our car. However, after a brief call they were really apologetic and professional and they also brought the car back to us the same day, which saved us a lot of trouble.

Our car broke down in 0 degree weather tonight - called Ramirez Towing and Francisco met us where…read morewe broke down in about 10 min and we did not freeze to death!!!! He was extremely nice and towed our car to our mechanic, jumped our car to check if it was battery and even gave us a ride home. Would definitely recommend - first class service!!!!

They Towed my jeep and where very professional and the price was right got to me in a reasonable…read moreamount of time as well. So if you need to get your car towed these are the ones you want.

I called this company at 2am, they answered on the first ring. The owner himself was pleasant &…read moreknowledgeable. My alternator seized up, I ordered a tow. He was on scene in 15 minutes, towed me to a 24 Hour repair shop, I'm so grateful for this service at 2am he only charged me $125 which in my opinion is a fantastic deal at 2am. It was well worth it! This is a professional company that functions promptly & efficiently. Very safe service. Thank You Augustine!

From the owner: With a commitment to excellence and a dedication to customer satisfaction, we have earned a…read morereputation for delivering fast, reliable, and expert solutions to all your vehicle-related emergencies.

Needed to have my car towed to a garage, and these guys were great. Fair price, arrived promptly,…read morekind and efficient. Robert (my driver) was a pleasure to work with. Would call them again if I'm ever in a jam.

Steven was very funny and friendly. I am often concerned that as a female, car men often take…read moreadvantage and speak with a condescending tone. NOT Steven! He was very transparent and kind. He made sure to ask the right questions to ensure the car needed a tow. 10/10 great service!

Got a flat tire in north Bronzeville around 10pm, I have a spare and a jack but no wrench(doh)…read more None of the other roadside assistance places answered my calls, but CMT said they would have a guy there in 25 minutes. 16 minutes later, Blair is pulling up, and 11 minutes after that I'm on the road again. What could've easily been an hours long headache in the cold at night was solved in less than an hour

My car was involved in an incident and these guys made it as pleasant and reasonable as possible…read more I've paid more for a tow only blocks away and Eddie even agreed to drive it back to the burbs last minute instead of the city as planned originally. Can't say enough good things about these guys!! Thank you for giving me some peace of mind when I needed it most!!

Dont Use we had a flat tire along the road and the tire man showed up told us what was wrong the…read moreall of a sudden hopped back in his vehicle and took off never heard back from then again or will answer their phones.

Terrible company to work with. We called at 10pm to have our car towed in the morning and the guy…read morewho answered was nice until he suggested we couldn't get the car towed at that time due to rush hour (we told him it shouldn't be an issue because it's Sunday and there is not rush hour). He didn't like that we corrected him and said "ok have a nice day bye" and hung up. Then wouldn't answer again.

Absolutely amazing service. Came right away and was so helpful and pleasant. Did a great job.read more

Max is amazing!!!…read more We were on our way to Chicago for a fun overnight trip, when our truck suddenly quit going down 55. Max not only towed us but then drove us to our hotel so we could enjoy our night!! What a wonderful human!!! The next day (on his day off) he met us so my brother could haul our truck home for repair. I can't say enough great things about Max!! He is honest, dependable, and was our angel that say!! Thank you Max!!

Shady business practices. They tow cars 24 hours but the office is only open for pick up m-f 9 to 5…read moreand the weekend 11 to 1. They are only open during business hours in the hopes you won't be able to take off work and get your car so that they can collect another days fee. They don't answer calls and are rude af. Don't call them out on their predatory practices, they will maliciously tow your car out of spite. If they have effed you over, you can file a complaint with the va state attorney generals office, dcjs, and the bbb. These predatory business need to be check and reeled in. Instead of focusing their business on honest money (recovery, roadside assistance, accident towing et) they bank most of their business on apartment complex parking enforcement and happily rake in 200+ per car per night. ABSOLUTELY DISGUSTING

Horrible service. They towed my super premium car and left marks on outer body. When I showed them…read morewith evidence they refused to accept the mistake. Terrible service.