this towing company was assigned by BMW roadside assistance to tow my car. I waited 90 minutes and…read morecalled BMW they informed BMW that they had cancelled the towing but never updated the app very poor service

These guys saved us! We had a blowout on I55 heading back into the City. We made it to the…read moreshoulder. It was a massive thunderstorm and we were parked inside a turn. Scary as hell. After GEICO failed us going on three hours we called V&M. They were there in 15 minutes and yanked us out of there in minutes. When both tire shops were closed due to flooding, they had mercy on us and mounted our spare and even topped our air off. I tipped the $80 because they literally saved us from a potential disaster and then went above and beyond. Call these guys without a doubt!

Great family owned business. They do a quality job. Reminds me of my dad's old station so I trust…read morethem with any car needs of mine. I think they fairly price their service.

I oily bring my car s here. Body w ork to oil chances. I have been going here for over ten years.read more

SCAM, sent "driver" for pickup, aggreed price 600.00. Driver shows up, takes a flashlight under…read morecar, tells me catalytic converter is "aftermarket". The guy is rude, pretends to call his boss and offers 450.00. We haggle 20 minutes, I took 525.00 to get him and the guy off my property. Unless you like these kind of games, make them offer 800.00 over phone and argue from there. I wasn't suprised, I was pissed and let him know it. Liars, cheats, and a**holes. And beware -- These people must have 10 phone numbers as well websets!! Expect all of them to be answered buy SAME individual. Don't assume you are calling another business.

Save your time don't call . They set appointment never showup. customer service is so…read moreunprofessional on the phone. and their price is not correct when they give you a quote they try to lowball you. When and if they show up . Speaking for friends and neighbors and myself experience

A-1 towed my Land Rover to repair shop without me experiencing any issues. I was skeptical due to…read morejob request was via insurance app. The tow driver Tony called to say he will be arriving in 10 minutes to meet at my home, yet he arrived before me and waited patiently for my arrival. Long story short, my truck was parked in my garage, Tony had to be innovative using jumper cables and a jump starter pack simultaneously to get truck started. He took his time loading truck on tow bed and ensured my truck would arrive safely to repair shop. I'm not sure of A-1's history with customer satisfaction but Tony was truly professional, caring and is an asset to A-1 Towing & Recovery.

Initial Review: Driver arrived and demanded an extra $30 cash fee to move my car from my garage to…read morethe street, despite me informing the company beforehand that it was in the garage. I declined and offered to push it out with my brother. The driver instead pushed it out himself and later demanded payment, which I again refused. He acted hostile, refused to let me ride with him, and made the experience unpleasant. This was my first tow and the lack of upfront communication, along with the aggressive attitude, makes me confident in saying I'd never recommend this company. Update: After posting this review, the manager called and apologized for the driver's behavior. He explained that charging to move the vehicle so it can be towed is against their policy. He also said they'd reprimand the driver and install dash cams on all their trucks to make keep their drivers accountable. While I appreciate the apology, it came across more like damage control than a genuine effort to understand what went wrong or prevent it from happening again. It felt like pressure to get me to change my review, not true accountability. That said, I'm updating this to two stars because I hope this isn't how the company normally operates. If they follow through on these changes and more customers share positive experiences, they may well deserve a second chance. For now, this is still my experience, so keep it in mind if you're considering their service.

post: Outstanding…read moreservice from Custom Towing! David truly goes above and beyond every single time. They are incredibly fast--always right there when you call--and you never feel left waiting or stressed. On top of their reliability, they are genuinely kind, professional, and caring, which makes a tough situation so much easier. You can tell they truly care about their customers. I wouldn't call anyone else. Highly recommend Custom Towing and especially David!

The Kustom quote was twice what I paid with Express Towing. Proceed with caution if you use them.read more

Almost didn't want to leave a review because it would mean more people would start coming and cause…read moreme to have to wait longer for future service. This place is amazing. Repairs on 2 of my vehicles were in and out and the prices are reasonable. I would definitely come here for all my frame and brake work. Keep up the good work guys!

Great service and very honest! They explained everything clearly and didn't try to upsell me. My…read morecar was fixed quickly and runs perfectly now. Highly recommend!

I have a little book that rates auto shops and gives them a grade. There is a reason this shop has…read morean "A"! Two great guys and a staff who know their stuff and work with you to ensure that things will get fixed. It's the type of place that has a 'small town' feel where they won't nickle-and-dime you to hell, right under Midway Airport. I kind of wish someone had told me about this place sooner. One of the mechanics actually helped (ok entirely did) replace a blown-out headlight bulb. Thank you! Next time something's not-quite-right, I'll definitely be back. You've got to trust some fellows who put themselves on their own sign right? (See photo!)

5 years later, I am still taking my car to Midway Auto Clinic! I appreciate their honest work from…read moreoil changes to major repairs, I always feel like I am being treated like a 5 star customer.

ABSOLUTELY NO STARS!! The worst customer service and huge rip off. Please see attached photo. I am…read morestill in aww at their process and prices.

I needed a tow for my vehicle Vince's towing was recommended by a friend. I called and they sent…read moreout a truck quickly to my location. Overall the towing process was quick, pricing was fair, and the driver Mark made sure that my car was safely loaded and secured.