Oscar was very response to my tow needs. I was able to schedule pick up - important to me. Drop off…read morewas in Barrington, Il, which was not a problem. Convenient - customer oriented - considerate High rating for H&S!

Had a great experience with H&S last night. My mom was driving her '85 Corvette back home after my…read moreson's birthday party when it died out. H&S was one of only 2 companies to answer the phone at 10:30 on a Saturday night, gave us a fair rate and updates along the way. Appreciate the attention to detail and will definitely recommend. Thanks again!

They are fast. Courteous professionals. They towed my range…read morerover perfectly. I highly recommend them

I called and they came right away very professional & helpful ! communication was GREAT!!! & went…read moreover and beyond to help me I would recommend them to the whole Chicago if I could ! Will be calling again anytime I need help As far as towing. great guys -kiasoul

Our car broke down in 0 degree weather tonight - called Ramirez Towing and Francisco met us where…read morewe broke down in about 10 min and we did not freeze to death!!!! He was extremely nice and towed our car to our mechanic, jumped our car to check if it was battery and even gave us a ride home. Would definitely recommend - first class service!!!!

They Towed my jeep and where very professional and the price was right got to me in a reasonable…read moreamount of time as well. So if you need to get your car towed these are the ones you want.

Stevie is the best . Answers all calls right away. Very kind…read morewill give you a time when he will be there but always has been early for me. I've use this service a few times for the time my engine blew I needed a tow truck to the dealership he was there. For New Year's I was putting air in my tire at a fuel station and it was so very cold out that while doing it the air valve on the tire broke. He did not leave me hanging he came out as soon as possible before I called him I did contact through my insurance to have them send a tow truck this never happened I waited three hours I noticed on my phone that multiple tow trucks canceled out from coming finally the fourth tow truck came while STEVIE arrived I sent the tow truck away and Stevie was there less than an hour after the phone call that's amazing. And of course another holiday Christmas Eve while I am DoorDash in my vehicle broke down at a restaurant battery was dead from severe cold winds luckily I had a chance to cancel the customers order send a different driver but once I called STEVIE I don't even know how long it was but I almost think I only waited a half hour. I'm so completely satisfied with how great his tow trucks are that it protects your vehicle. His attitude and personality are great you feel like you're talking to a brother. He worries about you he'll tell you to stand inside while he's in the frigid cold temps. I will always continue to use the service I will always tell my friends about him definitely the person you want towing your vehicle back to safety or coming out to get your vehicle started or changing a tire many many other things. His services and detail top notch my vehicle always looking perfect. Now that the winters here and I'm gonna be waiting for a warm day I will be visiting again. Adam W

Was having one of the worst days of my life, car died in the middle of the road, had to get help…read moremoving it. Than I called to get my car towed, I was very shocked at how pleasant and professional they were, you don't see that too much lately. They got there just as stated, reasonable price, very nice and courteous. They made my day that much better, I don't usually think of getting my car towed as a good experience but the made it. If you need a tow look no further give them a call right away, I know I will from now on. They took care of my car like it was worth millions instead of hundreds, this is what you want to see in a towing company

If it were possible that I could give Chicago Towing 10 stars, I would. You simply don't find this…read morecaliber of service in Chicago--anywhere. My car has sat idle in my building's parking garage, collecting dust since before the pandemic began--meaning since 2018. In those six years, I've been vainly searching for one towing company in the city that appeared even remotely like they wanted my business. The experience has ranged from abrasive phone dispatchers who obviously hated their jobs, to not having drivers or trucks available, being too busy or not having certain tools on their trucks (i.e. air compressors), to not answering the phone at all or wanting to charge your credit card in advance of showing up. Chicago towing is the exception, and they are exceptional. This was the absolute best, most professional and most pleasing experience with a tow company ever--especially if you get a chance to work with Robert (do yourself a favor and ask for him by name). After General Motors was unable to repair whatever was wrong with my General Motors engine a few years back -- and charged me over $500 for it -- I phoned Chicago Towing this week to see if I could just get my car started to get some servicing before this winter sets in. They called me to confirm, texted me to confirm, then the driver Robert texted me to confirm again and provided his precise ETA. He showed up on time, knew exactly what he was talking about and had my vehicle running in less than five minutes. He also gave me about another ten minutes of good, knowledgeable, no-nonsense advice and counsel about my car, the payment process was seamless and he even made sure I was parked straight before leaving. These guys actually deserve to have Chicago be a part of their name. World-class service in a world-class city; extremely rare in the towing business. You can rest assured I'm never calling anyone else.

Called Chicago Towing to haul my mechanic's tool chest during a recent move. The driver was…read moreon-time, confident about what needed to be done, and meticulous when loading / unloading and strapping down the tool chest (see the pictures). I really appreciate the work completed since I've never had to move the tool chest before so I was nervous about damage during the move. I recommend calling these guys the next time you have to move a tool chest or vehicle. Thanks so much!

Industrial Towing and Recovery is hands down the best service I've gotten in Chicago! I don't…read moreusually review places unless it is worth going out of the way for, but Wulfrano was so communicative and helpful throughout the whole process. I've never had a flat tire before, but once I was within his company I learned so much! Wulfrano has years of experience with cars and is so resourceful with recommendations around Chicago from tires to auto shops. Very quick service, reasonable pricing, and a very well-rounded person that is as kind as can be! From now on, if I have any car issues I will be reaching out to this family-owned business :)

As a result of moronic automobile manufacturers deciding to no longer equip their new vehicles with…read morespare tires, I was literally stranded after a canyon-like Chicago pothole ripped my car's tire, since I had no tire to replace the damaged one. After phoning six different towing companies and getting only voicemail responses, I was extremely fortunate to reach my terrific new friend Mr. Garcia at Industrial Towing and Recovery. This outstanding gentleman first asked me if I and my passengers were all safe, then promptly assessed my situation and in less than an hour was at my location with an identical replacement tire which he quickly installed at a very reasonable price. This is one of the most superb customer service experiences I have ever had, and with a family-owned small company no less. Mr. Garcia, you are absolutely EXCELLENT and I will recommend your fine business to everyone I know. Thank you again for your high quality service! Ken C.

Best service ever! I sent a message and within 5mins the owner replied and booked it. His son came…read moreand very nice guy. Took care of the car and moved it for me. I'm very satisfied and will recommend his company! More power to you guys! Thank you!

I had a bad experience with these guys; they are expensive and have such bad service. The driver…read morewas high and was driving recklessly.

Chris is amazing!! Very personable and on-time with all his Tows. Called for him multiple times…read morewith my mom's car and my wife's car for Tow and has always came thru, for me Big-TIME!! In addition to towing he & his family also owns an auto-shop in which I had my wife's car towed too!! For a very reasonable price him & his whole family has taken care if me & for dure will take care if you!!

Not even a real company/service. Set up an appointment for a next day service. They did NOT show up…read moreon the agreed time, and they did NOT show up at all. I called 10 times no one picked up. Biked to the address on Yelp there is nothing; no towing car, no empty lot, no sign of their name. Ghost company. Don't bother. 0 quality service because there IS NO service provided