Mike was very professional, received a fair amount for my vehicle, I would recommend using his…read morecompany and if needed

what a great service Mike offers! quick and honest, with very reasonable price. We appreciate it,…read morehard to find hard working honest people, thank you!!

My car broke down and I was looking for a towing company that would come right away but didn't want…read moreto pay a lot. This company was recommended since they are a local business, I spoke to Alex who was very professional and very helpful. He came right way. He made this experience so easy that I forgot about my frustration during our ride back. I was laughing and smiling hoping our ride was actually longer.

Amazing service from start to finish! I was stranded late on a Saturday and Corey dropped…read moreeverything and came to help me. I live in Michigan and after the tow I needed to pick up a Rent-A-Car at Midway. Corey drove me part of the way to Midway which saved me time and money. He is professional and he really cares. He restored my faith in humanity!!!

Absolutely one of the most professional and personable towing companies I ever went with. I spoke…read moreto Corey initially and he was insanely patient, kind, and understanding. Setting up the tow was incredibly easy and quick. Cole arrived with the tow truck and was just as professional and kind. He made sure to take special car of my car and was extremely quick as well. I can't recommend this towing service more!

I was stranded on 294 out of diesel due to the gauge. Called a bunch of places that were way to…read morebusy or didn't answer. I believe it was the owner who answered the phone right away and didn't hesitate to come out and help. Was on point with time. A true service provider a rare gem.

Pete is honest and dependable, R and S is responsive and available when needed. Great tow vendorread more

Never answered phone calls. Called tow days in a row with negative results. don't see the point of…read morehaving a company phone number when there is no one there to answer calls.

After 8 hrs of dealing with my sons ins company and two horrible tow companies, this company came…read morethru with no hestitation....gave the eta and was there on time...my son went to chicago for his 21st bday to see post malone ... He lives in mt washington ky which is 325 miles away...so me being 325 miles away just stayed up all night so that my son could get a hotel room and not be just sitting in a bad area for that long ( being that we didnt know it wouldve taken this long ) TONY from bernies has been nothing but awesome and has literally gone above and beyond to make sure my sons car is safe. If you are ever needing service done in the chicago area, this company is the only one I recommend.

Needed a tow. Came within an hour. Handled through insurance. Respectful. Easy to work with and…read moreprofessional. State Farm should definitely keep this place on the roster for good towing companies.

They came pretty quickly and were easy to deal with. The driver was friendly and careful with my…read morecar. The whole process was simple and not stressful, which I really appreciated. Fair price too. Would use them again.

I cannot believe I've never reviewed HeartBreak Towing?! They have helped us out with numerous…read moredifferent cars for different situations. This last time was getting my husband's classic Buick out to have some major service done after it sitting undriveable for 13? Yrs. They towed it in to the transmission place in Naperville. They were very careful! They're just great! Highly recommend!!

My van was dead of course on one of the hottest days of the year in a Costco gas station. I called…read moreone company and was told an hour to two. I called Heartbreak and they had a truck out in less than 20 minutes. Bob was the driver and couldn't have been nicer and more professional. Before he towed it I asked him if he could try to give it a jump. I thought for sure it was the starter but wanted to see anyway. He did, cleaned off the battery posts and got it started. I was on my way but before I left he told me, rightly so, don't turn this off and get to a place for a new battery right away. I'll keep their name and number in my phone from now on.

I thought everything went well until I realized that they damaged my bumper. I called them and they…read morerefuse to take responsibility for what they have done! It all started well enough, but as we were riding down my street, the driver went flying over a speed bump. We flew over it and the car smashed down with a loud thud. The driver stopped to "double check on the car" and to "refasten it" and he didn't mention anything and I didn't think to get out and see if anything had happened. So after all is said and done, I take my car home and I parked, walked behind it and noticed that the bumper had been scrapped and tattered. I immediately contacted John's Towing. They gave me the run around. First John acted like it wasn't him that had driven, or that he wasn't the manager. Then he said he would call me back. Did they? No. I called back today and I got the response that "ma'm go do whatever you'd like, we aren't paying". I filed a police report, talked to my insurance company and will file a complaint with the ICC. This is completely unacceptable. if need be, I am taking this to small claims. I would not have been so mad about the whole situation, had I not spent 800 bucks two weeks ago getting brand new bumpers installed on the car. Then I lost the car key and it hadn't been driven the car at all until John's Towing came to pick the car up. So I know my bumpers were still unscathed and brand new until he wrecked it. I'm furious. My estimate for the damage is $600 bucks because they ended up scrapping and piercing the bumper.

I've unfortunately had to use a towing company twice this year. The first time i just googled a…read morenearby place and called this place up. They are fast and reasonably priced. They guy who picked up my car was very personable and friendly. The second time I needed towing I called a different place first and was not satisfied with the estimated arrival time or cost of service. I called John's Towing abd they beat the price and estimated arrival time in half of the original place I called. I even got the same guy and he remembered me. That is great customer service! I highly recommend John's Towing.