If it were possible that I could give Chicago Towing 10 stars, I would. You simply don't find this caliber of service in Chicago--anywhere. My car has sat idle in my building's parking garage, collecting dust since before the pandemic began--meaning since 2018. In those six years, I've been vainly searching for one towing company in the city that appeared even remotely like they wanted my business. The experience has ranged from abrasive phone dispatchers who obviously hated their jobs, to not having drivers or trucks available, being too busy or not having certain tools on their trucks (i.e. air compressors), to not answering the phone at all or wanting to charge your credit card in advance of showing up. Chicago towing is the exception, and they are exceptional. This was the absolute best, most professional and most pleasing experience with a tow company ever--especially if you get a chance to work with Robert (do yourself a favor and ask for him by name). After General Motors was unable to repair whatever was wrong with my General Motors engine a few years back -- and charged me over $500 for it -- I phoned Chicago Towing this week to see if I could just get my car started to get some servicing before this winter sets in. They called me to confirm, texted me to confirm, then the driver Robert texted me to confirm again and provided his precise ETA. He showed up on time, knew exactly what he was talking about and had my vehicle running in less than five minutes. He also gave me about another ten minutes of good, knowledgeable, no-nonsense advice and counsel about my car, the payment process was seamless and he even made sure I was parked straight before leaving. These guys actually deserve to have Chicago be a part of their name. World-class service in a world-class city; extremely rare in the towing business. You can rest assured I'm never calling anyone else. read more

Called Chicago Towing to haul my mechanic's tool chest during a recent move. The driver was on-time, confident about what needed to be done, and meticulous when loading / unloading and strapping down the tool chest (see the pictures). I really appreciate the work completed since I've never had to move the tool chest before so I was nervous about damage during the move. I recommend calling these guys the next time you have to move a tool chest or vehicle. Thanks so much! read more

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On a recent return trip while getting to my vehicle I realized my battery died..no problem I have a jump box...no dice ...called chicago towing and the driver Robert called me in short order..it's times like this where you feel a little vulnerable and realize that when you meet someone like Robert it changes the whole experience. Robert is 1. Professional 2.reassuring 3. Positive spirit 4. A great guy. If Robert is any reflection of the company he works for PLEASE...use these guys..totally worth it. read more

Robert showed up and got my car started when nobody else could. Great dude, great experience!

Needed a jumpstart for my car and was great to work with. Friendly service and great communication. Pricing was given up front. Robert is a gem and was incredibly friendly and easy to work with. Even made sure to give me some extra advice on next steps with my car. Highly recommend! read more

From the front office to the tow truck driver Robert- all first class service. They helped me out from the first call to the towing to the dealership in the city. The drivers are absolutely magicians on how they puled our car out from a lot that was down a VERY narrow alley. On time, as quoted, and GREAT service!!!!! read more

Robert totally saved my day. He was assigned to bring my car to the dealership but instead fixed the issue on the spot. He was as friendly as could be. So sweet and kind. 10/10 service. Saving his contact for next time. read more

After reading Yelp reviews about Chicago Towing, I was so happy when Robert showed up to jump my car. He was as advertised-- so kind and understanding. I felt at ease right away as he started working on my car. It took two attempts because my car battery was not cooperating, but he got her humming again. Thank you, Robert, for your excellent service and friendliness! I would not hesitate to recommend Chicago Towing to anyone. read more

I can't believe that I had such a great experience while my truck is stuck!!! I called Chicago Towing and the dispatch was nice and polite. Within 45 min my car was on the way to the dealer. read more

Fair price Excellent customer service They go above & beyond Bobby is the man Stress free transaction read more

I really enjoyed working with Chicago towing however, my insurance company informed me that my tow and 2 nights of staying here was $1,600 so suggestion to ask for a receipt before going w this company read more

Chicago 24 hour towing was extremely easy to reach and schedule with. They scheduled a towing service to ensure my car would get to the dealerships in time for my appointment. Day of, they called me first thing to confirm and then the driver called l twice while en route so I knew exactly when to expect him. Everything was quick, efficient, easy, and reasonably priced. They accept cash, card, and Zelle. Overall I was very pleased with their service and would highly recommend! read more

I appreciate the fast and professional service by Chgo Towing. Adrian sized up the situation quickly and was able to get my car removed. Thanks again. Will definitely be recommending. read more

My car would not start after a dinner party. Thought it was the FOB battery and couldn't open the car doors. Ended up calling Chicago Towing Sunday afternoon they said the earliest available was Monday morning. Very pleasant on the phone. They took our information down and explained that they would text me before they towed the car. They didn't need for us to be present. They texted me every step of the way. Emil was very professional on the phone. I was able to Zelle the payment. Christian H did a great job towing our car to our mechanics on the Northside. Definitely recommend!!! Dina read more

Had a flat tire and called them up. They came immediately and got me to a shop. Robert was my tow truck driver and he was really friendly and helpful! Really put me at ease despite just losing a tire. The entire process was super easy thanks to him! Highly recommend this service and Robert! read more

My car battery was dead in a side street and Christopher got it started in very difficult conditions and location. On time and communicated wonderfully throughout the process. Highly recommended. read more

I had a great experience with Oren. He was kind, positive, and knew what he was doing. He promptly got me to a shop, and even called a few locations to price check for me. A+. read more

I had a flat tire and called Chicago Towing to tow my car to a repair shop. Robert arrived promptly and told me he could actually change my tire for a lower price than a tow. Robert explained everything, from cost to how he was fixing my car. He was not only helpful, but kind. These situations suck, but Chicago Towing was great. read more

Jayzer, my driver, was prompt and courteous. He informed me on when he will arrive and called me when he dropped my truck off to the mechanic. The service was exceptional! I would recommend this company to my friends. read more

Rolando did a great job helping me get my friend's Prius started. He was very professional and gave me two phone calls to keep me updated on his arrival time. Thanks, Rolando! read more

My battery died and I needed a jump. When I called to request service at a specific time (and not right away since I had to get to work and decided to use Uber), there were no problems and it was incredibly easy to schedule. They met me at home right when I got home from work, as scheduled, and jump started it no problem. I really appreciated the professionalism and timeliness. Will be using them from now on. read more

Martin L helped me today and he was a stud. He helped me with my car, fixed my battery, and did more than he had too. The Russian owner still charged me $125 for having him show up but he's lucky to have such great workers like that for his company. Give Martin a raise or whatever he asks for. read more

Excellent service!!! Lightning fast! Careful with car. Reasonably priced. Reliable! A+++ read more

Took over 2 hours to get my tow. Chris D was great though, very professional and courteous. Even helped push my car into a park spot.

This is a good company. I needed a flat tire changed. They sent me a text when the driver was dispatched and got there and got the job done. The person who answered the phone was really nice and was on top of it. Sometimes when you call some of these companies they are confused, rude, communication between dispatch and drivers is bad, etc. I felt this owner knows how to run a business. I'd definitely use them again in an emergency. read more

Adrian L. Was the driver who picked up my car today. Long story short my exhaust center bracket broke on the skyway and I made it union station area with it scraping on the street the entire time. My insurance reaches our Chicago Towing and within 30 minutes of my phone call speaking to dispatch Adrian showed up. He was extremely polite, respectful, funny and genuinely nice guy. He asked me exactly where I wanted my car dropped off and what I wanted him to do. He called me when he arrived to my house, called me when he was dropping the car to make sure he put it where I wanted it to be and left my key where I asked him. Communication was amazing the whole experience was turned from horrible day to me having a night the city not worried about my car. I am very thankful for the Chicago Towing team and Adrian. Thank you guys! read more

Our car broke down yesterday (Friday - 2/21/2020) while I was traveling and my wife called a couple of different towing companies. Chicago towing was one of them, but the price seemed a little high so we decided to go with a different towing service. However, the Chicago towing company employee, Emil, then started calling my wife and sending her pictures of himself from his personal phone. We blocked his number and will be filing a report with the Illinois Department of Human Rights for Sexual Harassment against Chicago Towing on Monday. Will contact CPD as well if IDHR recommends it after calling them on Monday. read more

Very professional company. Fast response despite the current weather conditions. I called in and the man who answered the phone was professional and friendly. My car was stuck in the snow/ice in my alley thanks to some ruts left by the garbage trucks and I somehow managed to pull the plug for the fuel pump out when I was trying to rock it out myself. Robert was the tow truck driver who responded to me. When he got to me he told me he wouldn't be able to get down my alley because of how it's set up, but, he didn't let that stop him. Two previous tow companies saw the location and refused to even help. Robert helped me get the car started and into my garage. He was friendly and professional and had me out of the snow in a matter of minutes. Based on my experience I will definitely be keeping this company's information for future use and will recommend them to anyone that needs a tow. Thank you, you really made a very stressful situation go away. read more

Do not use. I called and was told my tow would be there in less than 45 minutes. Waited and hour and called. Was then told sorry but will be another 35 minutes. Waited another hour and was told the driver will call me. After 2 hours and 15 minutes called and told them to forget it. Do not use this service. read more