Called to check if a part was in stock. Was told no. Came in right after and they had it. Got wrong…read moreinfo over the phone.

Absolutely the rudest employees I've ever seen at an autozone, they were being just downright mean…read moreto other customers as well acting like we don't know what we're looking for when I had to repeat the part number 4 times just for this dumb manager to type it in right, it was literally 2 letters and 3 numbers and she acted like I was stupid cause she couldn't remember 5 numbers and letters in concession. Then the guy right next to me was told to "finish his sentence" like a child because the dumb girl at the counter didn't know what part he was looking for even though he very clearly explained it and she misunderstood. There's more competent employees at a McDonald's on Cleveland avenue than this store.

I always come here for oil changes. They do a great job sometimes they forget to put the washer…read morewindshield fluid in, but the main reason I go for the oil change and they get it right every time.

appointment for 8:30am for oil change, 2 hours later and they are still not done. ive only had 1…read morecar in before me and there has been 3 cancellations between then and now. also they were revving my cold car

I went to advance auto parts and dropped off some used oil. They were helpful and even let me use a…read morecart that they had in the store. I didn't buy a thing there and everyone treated me well. I asked the girl who helped me if they had a tip jar and she said no, don't worry about it, I'm an old guy and you don't find this kind of courtesy much anymore. When I do need some auto parts, I am sure to go there!

Stopped by to pick up some cleaning supplies for my car. Was promptly greeted when I walked in and…read moreasked if I needed any help. Told the employee what I needed and walked me to the car cleaning section. A much more pleasant trip to this Advance Auto Parts this time around.

These are my go to guys. They are always happy to help me…read morewith all my needs. They offer many selection when available. They are always willing to give suggestions when asked. I even like the old grumpy guy at the end. He reminds me of my dad. Will Always be back.

I am 63 years old. Went in for a key fob battery. They are over there. OK, some kid took apart…read more Batteries are over there. Help me please. Never again! ​

The manager helped me with a new battery, and then installed the battery for me. Answered my…read morequestions and was very professional.

My 12V battery died in my Prius so I called them to make sure they would replace it before I had my…read morecar towed there. I spoke with them 3 times and was assured they would replace it and what time I needed to be there to get it done. Arrived with the tow truck to find that they didn't have the battery in stock. He said they would order it and it would be there at 715 the next morning and I could come any time to have it replaced. Called 3 times the next morning before finally hearing at 1p that the delivery had arrived. I took an Uber to the store only to be told that they don't replace batteries in a Prius. So now I'm sitting in the parking lot waiting for roadside assistance. There's a Napa right down the street. 2 stars because the guy who was here last night was ready to replace it when I got here 15 minutes before close even tho that's the same guy who didn't check if they had the battery in stock when i called.

(I wish that I could rate it at zero)…read more I went into this store today to buy approx. $120 in wiper blades for my 2 cars. while attempting to have the counter associate look up which ones that I needed, I developed a medical emergency which required me to use the rest room (I am a prostate cancer survivor.) Long story short, Christina the manager, pointed to the sign on the door which read, no public restrooms. Learning opportunity for Christina: Show some compassion when a customer says they need to use the restroom in an emergency. It would have resulted in a sale. I hope that she never has to endure the embarrassment that she caused me today. Based on today's experience, I will NEVER patronize another NAPA store!

Ordered a part online with the NAPA website saying the order would be ready in 30-minutes. Arrived…read morean hour later to pick the part up only to have the parts person (Paul) advise me the order was not ready. He said it would be another +2 hours if I cared to wait. (!!!) I asked why the NAPA website said the order would be ready in 30-minutes from the time I placed the order. He said the NAPA website has a default setting of 30-minutes but it is not always accurate. Wasted trip. Cancelled the order.

Quinton was so helpful! He directed me to the best wipers and headlights to purchase and then…read morehelped install them! I am so grateful for his help and willingness to go above and beyond.

Quentin was awesome!!! My car's second battery died and he stayed and helped me get it out of my…read morejeep and replace both of my batteries after close. The second battery was buried so deep it was very hard to get too but he stayed and was willing to help me anyway. Cannot talk any higher about him, he was awesome! I will come back!

I needed a rear Axle for my 05 Town & Country, I found a replacement and the Yard Guys teamed up…read moreto remove it from their wrecked van. They saved me Hours of work & $$ over Pick n Pull I gave them a $20 Tip Super Job Guys on the Customer Service

From the owner: Available 24 Hours For Emergency Towing! We buy salvage vehicles and sell used auto parts!read more