I've been reading reviews today at yet another shop in Michigan with my step dad, for his car, wishing we weren't going through wasted time and money. I wish we could have coordinated him going to npag, in plain city oh. I was helped on a random Sunday as owner Aaron was cleaning the garage & building himself , yes cleaning the building himself and garage, and he literally put down a broom to help fix my car. This was despite being closed for "family time" so sales and staff can have off for deserved needed family/ kid time but yet I got car fixed. I noticed the new location address by the website & doesn't surprise me that it looks to have expanded. I don't know anything more about npag other then excellent car service, but if my car was fixed on a Sunday, the owners cleans themselves, all the reviews are great, they provide service on a Sunday, sell quality service and have great reviews and such a large quantity of sales, I'm certain that not only is this team goes above and beyond with everything but you will not be disappointed! I'll refer to others, go and check them out, but make an appointment, lol, don't drag feet like I did and ruin family time be read more

Came in with brake issues thinking I needed all new calipers or a rebuild on them on my 04 STI and Chris the service manager took the time to walk me through the issue and explained it very well. He eventually found that I had two faulty brake hoses which was a easy and very cheap fix compared to all new calipers or a rebuild kit which saved me a lot of money! Very friendly people, they could of taken Advantage of me and made a lot of money but they were very honest and actually out to help me which is impossible to find anymore in car service. Would for sure recommend! Once again thank you Chris for the help. You're one the nicest/honest guys I've ever met in a while. I'll be sure to come in for any other issues I might have on my car. read more

Just bought a 09 Ridgeline from Chad at North Pointe Auto Group. They run a real nice business there. The car is a very well kept used truck. They got a nice one. Price was reasonable. The best part was Chad. The guy really knows how to not waste your time. You look at it outside or in their super clean shop, talk price, then as fast as paperwork can be made he gets you going. You could even leave and he keeps working. I really value the Chad values my time and gets the deal done. No waiting for the manager of watch your salesman wait on people who have not committed to buy. Thanks, you guys run an efficient operation. read more

Fantastic experience with North Pointe auto group. Everyone there was so friendly and it took all the hassle out of buying a car. I was able to get in drive a vehicle and then purchase it within an hour! I also traded in another vehicle towards my now purchased 2009 Mazda 3 and that was simple as well. Chad gave me an awesome price on the trade in and the vehicle. If you or anyone you know is looking for a used vehicle with a great value then defiantly head to North Pointe auto group! They also do service and upgrades as well. Thanks again Chad and the crew at north pointe! read more

Great experience with North Pointe Auto Group! I wanted an updated Navigation and CarPlay installed in my late model Mercedes Benz. I found North Pointe Auto and they really did deliver! It is impossible to find anyone to with knowledge and experience in custom work like this anymore. The entire staff took the time to explain updates and upgrades with my car. I come to find out they are full service from sales, service even tires! You will not be disappointed and can't recommend and thank North Point Auto group enough! Truly, a very happy and continued client. A+++++++ read more

I recently moved back to Ohio and needed to find somewhere to have my car inspected for registration purposes. The title agency in Plain City recommended this business. I showed up without an appointment and the very nice salesman, Bill, did my inspection on the spot. I was in and out in 10 minutes. I'm planning on going back there for future auto maintenance and also am looking to trade in another vehicle I presently own. I got the impression that this is a business that I can trust to do good work at a fair price. Highly recommend!! read more

We have recently had our car serviced and bought tires at NPAG and were very happy with their work. Today, we stopped at a medical appointment and came out to face a dead battery. Since we weren't too far away, I called and they sent a mechanic out with an emergency start kit in just a few minutes. Back on the road in no time. You can't beat these guys! I highly recommend NPAG. Lloyd B. read more

Chad at North Pointe made me feel like I was appreciated. Bringing my car and out-of-state inspection business to him was the right call for me and my wife. When we moved to Ohio, I worried we wouldn't be able to find a local repair and car business with people we'd be comfortable with. North Point is where I'll be returning because of their honesty and knowledge. Thanks Chad! read more

My experience with North Pointe Auto Group was excellent! I was looking for some assistance in selling my SUV and they were extremely helpful! Chad and Aaron are very knowledgable and were honest about the pros and cons of my vehicle. I appreciated their professionalism and I would highly recommend North Pointe to anyone buying or selling! read more

North Pointe Auto Group really goes out of their way to only sell quality cars at a good price. I test drove multiple cars in my price range and found a great car that exceeded my expectations. The staff is very helpful, friendly, and fun to deal with. To top it off they have a full service department with great prices. 5 stars! read more

The best Automotive group I've had the pleasure to deal with . Drove from Pittsburgh , met Chad , and bought Lexus RX 330 . The car had very low miles , clean interior and exterior , and fair price . They were kind enough to even feed me lunch while I waited . We had some great tacos . This is for real a 5 Star company . read more

If you are looking for a place to service your car, you have found it! Chad and Dustin have always gone above and beyond for our vehicles. There is a true family feel to North Pointe Auto Group, and they make the stress of car troubles disappear! We wouldn't take our cars anywhere else after finding this business. read more

Aaron and the others brought my 64 Falcon back to life by putting in a new 302HP engine by Blueprint. I have nothing but great things to say about the communication and service provided. If there is another project car in the future they will be the first group that I call!! read more

This is an outstanding company, I have a 2008 Acura RDX, Chad and Aaron have gone above and beyond from the search to service. If you want a trustworthy and reliable company go here first, you will not want to go anywhere else. Thank you again you deserve 5 stars!!! read more

Friendly, professional, knowledgeable, and skilled. What else can you ask for. Oh, yeah, reasonable prices - they've got those too! Don't go anywhere else for your car care needs, it's all here under one roof, from detailing to engine swaps. read more

I went there for a Car inspection and was out of there in 10 minutes. Very convenient as I didn't have to go wandering around from place to place looking for a way to get it inspected, the process was simple and only cost 5 dollars! read more

Im at student at Ohio State and was having issues with my car, got referred this place. Cliff was amazing so helpful and time efficient! Would definitely recommend. The waiting room was clean and was only there for 30 mins. read more

I needed a quick fix for my 84 Ranger. I didn't know where to go for a car this old bit these guys were surprisingly close to my house and did amazing work. I highly recommend them if you have an older car. read more

GREAT SERVICE! Cliff and his team went above and beyond to repair my son's truck. We are from out of state, and Cliff was so kind, professional and very knowledgeable. We would highly recommend them. read more