I ordered solid brass pocket door hardware and they arrived about a week later. The quality and…read moredetail were great and were exactly as depicted. These are a great addition to the restoration of our 1830 early Victorian. I would definitely buy from Charleston Hardware again.

Great products and service. I ordered a replica brass knob and it was ready in 2 days. Once I saw…read moreit, I decided I wanted it aged. They aged it within another few days. They were so nice and accommodating. Great turnaround.

Very friendly, helpful knowledgeable people. Great selection of hardware and a staff that knows…read moreabout it.

A few weeks ago, I went in to see how I can improvise on a sunshade for my windshield. Liz helped…read moreme pick out the product, and then came outside with me to help! Not only did she help me to buy the bungee cords, she encouraged me to buy a jar of local honey. She told me how good it is and how important to support local suppliers. Thanks, Liz!

I called ahead to ask about a product, and the lady who answered the phone was incredibly kind and…read morehelpful in finding my item. Store staff was attentive and helpful. They knew where to find the items I asked for right away. Prices were fantastic- cheaper than I found on Amazon after looking. I'll be giving them more of my business when possible. Bonus: the store cat was cute and friendly as well

Very thankful to have this convenient hardware store. My favorite part is the garden center…read moreoutside. Veggies, annuals, carnivorous plants, houseplants and more. There usually a cute cat wondering around or napping too! The nursery staff are always helpful. The prices are a little higher than other places, but the products are great quality.

NEAGTIVE ... WiLL NOT RETURN... ONE STAR TO MANY BUYER…read moreBEWARE ... POLICY NOT UP HELD I purchased a Stihl weedeater from this Ace Hardware and it stopped working within 24 hours. I tried to return the weedeater the day after I purchased it and was told they do not allow returns. My receipt clearly states that they allow returns within 30 days. There is also no signage in the store that says NO RETURNS. Being denied a return on a product that failed within 24 hrs is very frustrating and disappointing.

Customer service is always great! I always get the help I need and never have a problem finding the…read moreright solution!

Since new ownership, the products they carry have improved dramatically and there is a variety of…read moreproducts, to keep you from going to Lowe's or Home Depot. The employees are always friendly and knowledgeable. If they don't have something they usually can order it for you and it doesn't take long to come in. When it comes to pricing and value it is about the same as the bigger hardware stores. I'd rather come here than the bigger stores.

‼‼ DON'T GO HERE FOR MIXED PAINT‼…read more I bought 10 gallons of a Benjamin Moore color they matched or FAILED TO MATCH I can only assume, since I am a FEMALE, when I called to tell DOUG the manager, he didn't take me seriously !! I got a refund for the paint which I EXPECTED; however; they refused to split the fee I had to pay my painter‼‼‼ That showed me they really didn't care about keeping my business- so they LOST me!!! BYE- BYE ACE HARDWARE HELLO SHERWIN WILLIAMS

Extra nice people, very helpful, even if what I'm looking for is something very small and…read moreinexpensive. Also will help with advice, which I often need, and they have a good selection of stuff!

Great service. Nice people! Family owned. Would recommend to everyone I know for sure!read more

Friendly and fast. My first stop when I need to go to a hardware store. They don't have the…read morevariety carried by a big box store but they have all the essentials with a lot smaller hassle factor. Plus I like supporting local businesses.

I can't believe I hadn't realised this local hardware store was so close to me. I've been working…read moreon some home projects lately and mostly finding myself at Lowes or Home Depot to get what I need. It's mostly been light fixtures so the selection is great at the big stores and I've even had to resort to online for some specialty stuff. But now that I know this place is right down the road, it will be my go to for general hardware store stuff. I was recently working on a toilet issue and had the fill valve kit but the flapper was the wrong size. I stopped in and was pointed in the right direction for what I needed. The store is clean and well organized. I was in and out with what I needed in a matter of minutes. Flapper worked perfectly and now my crapper is back in biz!

Out the smoker came and I proceeded to forget smoking chips --- bought every single item required…read moreincluding those not really required at another store prior to my second in car go round. When I returned, I was shown charcoal and firewood -- no smoking chips and no idea what the heck I was talking about. Ive come to terms with the fact that I describe things quite well wether the intended party gets it or not. Good thing I wasn't looking for plutonium or needing penicillin -- the cows would have come home more than once. True value had three types, so forgetting the amounts I bought two bags of each. Turns out I only needed one half of one bag. But the two young fellows were very helpful, were of good cheer and humor -- the pleasures of youth -- stay young guys. The prices of not only the chips was very reasonable but the other items I picked up and fiddled with. Flashlights, plungers, zip ties, hardware store stuff.

Sunday is usually the day that people got time to do stuff and this store refused to open its door…read morebefore 12:00 noon it's a shame I know I've said antsy over 15 people come and pull this door handle between 10:30 and 12:00 and walked away disappointed