Great products. Seems they have permanently closed when i sought more items. Got a stove and…read moreFrigidaire that works well.

I've been in here a few times but I've never purchased anything. This last visit was dedicated to…read morelooking for a deal on a mattress. The sales associate who assisted me was Carlos. He was pleasant and knowledgeable. He was able to answer all my questions and didn't push me into purchasing anything. They offer a huge inventory of products--mattresses, living room sets, bedroom sets, and dining room sets. A lot of the items are in stock so they offer same day delivery. Delivery is handled by an outside company. They have layaway options, as well as financing options. With the financing, they don't run credit, which is helpful with people who are worried about qualifying/don't want their credit checked.

Great products of all kinds, service is top notch. Kelley was very professional and knew her…read moreproducts. Products are high quality. You cannot find better products or service any ware. Frank G

Delivery took two months and then the pictures below will show you exactly what they dared to leave…read moreat my door...

They responded quickly to our oven issue, came and diagnosed the problem and kept us informed…read morethroughout while waiting on the part. They were very easy to work with. Price was reasonable. Thanks!

Highly recommend. Nick came in the time window they promised. Investigated the problem and repaired…read morein 15 minutes. Nick was a real gentleman.

We've stopped here a couple of times to look around. This review is based on my most recent…read moreexperience. The place is large with a decent variety of items such as furniture, tvs & appliances. It seems to be well organized and clean. We were greeted, but no one chased us down and forced us to talk to them, which I appreciated. We were furniture browsing & they have some cute options, but it was a little more pricey than what we were looking to spend and we didn't see anything that really jumped out at us, so we didn't purchase anything. But it wasn't a bad experience & if we are looking around for a purchase, this might still be an option.

Very disappointed here, the salesperson was uninformed about the appliances he was selling and they…read morecould not even figure my payment out until I purchased. Seemed shady in so many ways. It's bad when you can rent to own one at Arron's and the monthly payments are less than half of what Conns would be. Sad way to run a business. Don't think I will be back to purchase it at Conn's

Several years after purchasing kitchen appliances from Plugs in Mt Pleasant, we accidently broke a…read morepart in our refrigerator. I went back to the store asking for help in finding the part, and our salesman, Charles Dean, helped me obtain the part and even showed me that it wasn't as difficult to install it as I had anticipated. In so doing, he saved me the cost of getting a repairman to my home. That kind of service will get me back the store the next time I need an appliance.

The last place I expected to find myself on a Thursday morning was at Plugs Appliances. You see,…read moreour freezer/refrigerator, after 11 wonderful years, died a painful death (taking a fully stocked unit down with it). In the past, we've gone to Lowe's but the appliance repair guy who pulled the plug (pun intended) convinced us to check out this appliance retailer as they stand behind their installations, as well as offering competitive pricing. It's part of the same strip that houses Sesame Burgers and several other small retailers. We were warmly greeted and though the gentleman we were told to ask for was running late, Chip suggested that we look around and that he would answer our questions. The showroom was not large, but, the refrigerator selection appeared to be adequate. Our decision was quick in that a 33", 25 cubic foot fridge, was now considered a special order. We had no time to spare. Chip was able to schedule delivery the next day on a GE with French doors and bottom load freezer the next day. Sold! We received a delivery confirmation that evening and a text message the next morning with a delivery window. Installation was a breeze. Plugs employs their own installers. By noon the next day, I was happily on my way, re-stocking my new fridge and freezer. I was always a big-box shopper but now I'm sold on 'the little guy.' You will be, too. Make Plugs your first stop when shopping for a new home appliance.

Purchased a Speed Queen washing machine there, a couple of years ago. Great product, great delivery…read moreservice. Please re-think the big box stores like Home Depot & Lowes. I had nothing but headaches trying to purchase a freezer and then delivery date promised was pushed back another week. Today it was delivered and it doesn't work properly, another headache trying to get it picked up and refunded. (Kudos to HD manager for getting that done for me after a mess with the 3rd party delivery people that couldn't be gotten ahold of). Sooo then I had to try to find another one... my son said "go where you bought the washer" So I called and Sandra looked through all the inventory and found the Frigidaire freezer I was looking for, put it on hold for me until I could get there. She is so helpful :) Delivery is all set up too...and it's not taking 2 weeks! Remember our local small business owners...we need them

Helped find a microwave that fit inside my cabinet. They were very helpful . They even had…read moreinstallers that did a great job

We bought a washing machine from the West Ashley store . It was a quick and easy transaction with…read moreRyan. The delivery crew, Martin and Julian, were great!! In no time they had removed the old machine and installed the new one. They were knowledgeable, capable, efficient, friendly, and respectful. This was not our first purchase from plugs and it will not be our last!

This is regarding customer service, or lack there of. My wine fridge suddenly died and I was hoping…read moreto replace before the holidays. I called a few places wihe the model number to see who had it in stock, or could get it quickly. Plugs is local and they checked, it was in stock in a warehouse and they could get it to me within 2 weeks.... 2 weeks came and went, and no call for delivery so I called...turns out it was no longer in stock and wouldn't be available for several weeks. The clerk and I spoke several times on the day I ordered, me making sure I could get it. Larger box stores had one, but truly wanted a local spot...sadly customer service failed. Once the clerk had made availability promises, and it failed, he should have immediately called me so I could be prepared or move on to other arrangements.

Called and spoke to Joy and she was a joy to work with. I already knew I was looking for a Speed…read moreQueen washer and I saw on the site that they were an authorized dealer in Charleston. I called to ask some questions and next thing you know, I was calling back with credit card info to set it up sight unseen. I called on a Friday and the unit we were interested in was in stock so we were able to set up delivery for Monday. Monday the crew called to let me know they were 20 mins away. They showed up as scheduled and were very professional. They hauled away the old broken unit, installed the new Speed Queen, and ran a test cycle. We had just repainted the concrete floor in the laundry room and they were careful not to scuff it up. Considering the delivery, install, and haul away was an extra $50, that was money well spent.

We were pleasantly surprised by the Wholesale Appliance Center. Great selection. Customer service…read morewas above and beyond. They worked with us in our budget. Delivery was a breeze. We'll recommend to everyone.

Andrew came to help me with my gas dryer and it went well. My dryer was fine and it turned out to…read morebe a clogged vent. I only paid the service call which was reasonable. I wasn't charged for anything that wasn't needed. The service to make the appointment was friendly and easy. I was glad to find a company that was reputable and friendly.

We had this company come out to perform a service and the call was 175.00 for the issue our frig…read morehad already told us we had. They ordered the part, we waited all day and when they arrived at 4p, they had the wrong part. It took another 2 weeks to get the part, it was installed in 15 minutes and they charged 368.00 for labor, that's roughly 24.00 a minute for labor....no adjustment for labor. We did get a zero charge for the new part and 50.00 off for inconvenience BUT it's the non-negotiable labor charge. ITS TOTALLY OUTRAGEOUS and the reply I received was we do excellent work hence the high labor cost. Definitely disappointed in the fee structure and requested a call from higher up and that never happened

I called and asked to pick up prints on the same day and (while this isn't guaranteed) they were…read moreable to make it happen. Great service!

They are wonderful to work with on anything printing related. They can even print designs on…read moreacrylic that can be used as Christmas ornaments.