This store is very near my home, so it is wonderfully convenient. If you are expecting a super…read morestore hardware store, this is not it. This is a smaller hardware store with lots of great little things (I call them treasurers) you may not find in the bigger places. They do have the essential things for plumbing, painting, fixing, planting, ant control, etc. But they also have handmade things you can give as gifts that are local to the area. Very cute. The people that work here are very knowledgable and helpful. I have run in here for a new air filter, or things to fix my bathroom sink or get a copy of a key. The post office no longer has a little office in here.

Customer service is always great here! They have got the bolts n brews in the back to have a cold…read morebrew in the garden area. Great value to become an Ace rewards member too!

Customer service is always great! I always get the help I need and never have a problem finding the…read moreright solution!

My experience at Ace Hardware on September 25, 2026, when I was refused service after management…read morecharacterized me as "rude." My concern is not simply with an employee. It is how my concerns about customer service were handled and how the situation escalated instead of being resolved professionally. While at the counter, I expressed dissatisfaction with what I perceived as poor customer Service . As a customer, I believe I have the right to respectfully raise concerns about the quality of service I receive. A complaint about an employee's performance should not automatically become a personal confrontation. Rather than focusing on resolving my concern, management engaged me in a back-and-forth exchange over the meaning of a word I had used. I felt that this interaction was antagonistic and that the conversation shifted away from the original customer service issue. Instead of de-escalating the situation, I was being drawn into an unnecessary argument. I was subsequently refused service on the grounds that I was supposedly "rude." This raises important questions about fairness, accountability, and the appropriate use of management authority. Customers and employees will not always agree. However, a disagreement should be addressed through professional communication, consistent policies, and reasonable efforts to resolve the issue. Customers should not have to remain silent about poor service out of fear that speaking up will result in being denied service or ordered off the premises. I recognize that businesses have legitimate rights to establish conduct policies and address disruptive behavior. However, those policies should be applied fairly and consistently, not used as a substitute for addressing legitimate complaints. If a customer is being accused of misconduct, the circumstances and the management's own conduct should also be considered. Businesses open to the public must also comply with applicable civil rights and disability discrimination laws. I am not asking for special treatment. I am expecting fair treatment, professional communication, and accountability. I also believe this incident highlights the importance of transparency. Public recording and livestreaming can help document events, preserve firsthand accounts, and encourage accountability when disputes arise. However, recording laws and privacy restrictions vary by location and circumstance. I support greater transparency in business interactions, along with appropriate privacy protections for customers, employees, children, and other members of the public. I would also welcome a broader discussion about clear camera policies and appropriate video surveillance in businesses and other public-facing environments. Cameras can help establish what actually happened when accounts differ, provided their use respects privacy, security, and applicable law. My goal is to advocate for respectful treatment, fair business practices, and accountability. Customers should be able to raise legitimate concerns without having their concerns dismissed simply because management disagrees with their tone or choice of words. Likewise, employees deserve respectful treatment and should be able to enforce legitimate conduct policies. Both principles can coexist. I welcome a fair review of the facts and a meaningful response from the appropriate management or corporate representatives. These are the day(s) the lord has made Angel Eyes Holback

always great customer service they're very attentive to what you I'm looking for even if you don't…read moreknow what you're looking for lol

I have been going into this location since I was kid with my grandfather. Today I went in and there…read morewas a gentleman look to be repairing a screen for a window. Knowing he was busy like the rest of the store, I said excuse me and asked could I ask him for his opinion. He proceeded to take a deep breath, threw the box cutter (I believe) down and said what is it. That threw me for a second. I just said you know what never mind. I walked off. I did ended up leaving the store all together. Never had that experience, but it just did not sit well with me.

Palmetto Home Center is the Best of the Best. Everyone is helpful, but I always ask for Will. I…read morecall Will the Answer Man, because he knows everything and where it is located in the store. He has come out to my van several times to look at a piece of equipment and given a professional opinion on how to fix it. Great to have a personalized Hardware store down the street. Scott Lamberson

Palmetto is a great "little" home improvement shop for all your home improvement projects. It is…read morevery convenient and easily assessable. They carry all of the same items that the larger home improvement stores carry. Their only drawback is their hours that they are open so plan ahead with your projects.

From those professionals that wield a cordless drill in one hand, a hammer in the other with a tool…read morebelt that would make Batman jealous to those of us who don't know the difference between a miter saw and compound miter saw, Lowes is THE place to stop by for so many home improvement projects. Located right off of Dorchester Rd in a safe part of town, this Lowes is pretty good and actually clean! I've found myself doing a lot of home improvement projects from finishing an attic, repairing side paneling to upgrading my yard and I've always found what I needed. Moreover, I got my Weber Grill from there and I use my it at least 3 times a week. Also, I had to upgrade a drill and the associate advised me against one product for another that has lasted me years. I've needed keys and it took literally 10 seconds. Oh, and for paint.... They're experts at matching colors. I'm still amazed at how well they can match colors, but there again I'm a beginner so I have no issues leaving it to the experts! I have a refrigerator that needed a new water filter. I called around town no one had my model until I found one for $80. I stopped by Lowes and when I had difficulty finding I an employee saw I was struggling. He quickly came over and helped me out. Not only did they carry the make and model it was $30 less than the other place! I've done a lot of projects all over the nation and Lowes is always a good place to utilize for any needs I have. I'm not going to wax poetic like I do in other reviews but end with this Lowes is great for all sorts of reasons. Stop by for all those home improvement or professional needs with great people.

The store is very clean and always well stocked. Great for the home projects or repairs…read more The prices are very reasonable. There are constant discounts throughout the year and there are several clearance items available. Who knows what you might find.

Thx again Westbury!! They have always had what I'm looking for. I have shopped here for years for…read moreeverything from electrical to plumbing supplies for the house, including having the window screens repaired.

Never again. My father, who at the time had terminal cancer, hired them to put in the skirting on…read moremy mobile home. First off, they broke a brand new St. Francis of Assisi statue I had just bought. They said it was old and refused to pay for it. Secondly, the holes they left in the skirting were ridiculous. My father had to tell them to fix it. The two workers that did the job were awful. They left for lunch and when they came back, I honestly thought they were stoned, which would explain the pathetic job. When we complained to Westbury, it was ignored. Also, when they finished the job? They didn't even put the porch back to where it goes, my father had to tell them. It was the most awful job ever and the fact that they were disrespectful to my father and did NOT replace the statue, says it all. STAY AWAY!!!!

ACE is the place!! This helpful hardware store is 2 minutes from my house. I've used it over the…read moreyears for lots of things. Getting keys made. Buying light bulbs. And always buying air filters. You never have to search around trying to find someone to help you out. There is always a ton of workers willing and ready to help you find whatever you may need. And they're always friendly. And humorous. Most days when you drive down Dorchester you can't miss the mannequin out front dressed up and holding a sign. I enjoy using this local ACE shop over Lowe's and Home Depot bc it's smaller and always has what I'm looking for.

Moodys Ace Hardware on Dorchester Road in North Charleston is a reliable hardware store that has an…read moreexcellent selection of items that you need to get the job done. I have had many successful shopping trips here and have easily been able to find exactly what I was looking for. The staff here is very helpful and knowledgeable. They are well worth a visit for your hardware needs.

The fan in the bedroom was making a little bit of noise so I had to get a DC fan that runs more…read moreefficiently and is very quiet. Thanks to Cliff for his help finding the beast in the hidden place. Fanimation is the brand and price has gone up considerably but was on sale (so they say) To install the 72 inch fan was a bit of a PITA because this brand is not supported in Built so I had to read instructions, took me about two hours and had to go up and down countless times even when a screw falls straight to the floor but somehow makes it all the way to the door or even farther, it was a workout is the least I can say but well worth it. Motor is heavy and going up the ladder is not for the faint at heart. Runs very well and doesn't make any noise. We keep it running at night, this thing can move 7000 cubic feet per minute! In high speed, we keep it in low at about 2,472 cfpm is a lot of air on my face Very happy with the purchase

I wasn't aware that Lowe's come in different sizes. When I came here to pickup lumber, they did not…read morehave what I needed and an employee let me know that this was a smaller Lowe's than other stores. I probably won't go out of my way to come back to this location because of the smaller selection - but I did grab a cute plant while I was here.

I can't believe I hadn't realised this local hardware store was so close to me. I've been working…read moreon some home projects lately and mostly finding myself at Lowes or Home Depot to get what I need. It's mostly been light fixtures so the selection is great at the big stores and I've even had to resort to online for some specialty stuff. But now that I know this place is right down the road, it will be my go to for general hardware store stuff. I was recently working on a toilet issue and had the fill valve kit but the flapper was the wrong size. I stopped in and was pointed in the right direction for what I needed. The store is clean and well organized. I was in and out with what I needed in a matter of minutes. Flapper worked perfectly and now my crapper is back in biz!

Friendly and fast. My first stop when I need to go to a hardware store. They don't have the…read morevariety carried by a big box store but they have all the essentials with a lot smaller hassle factor. Plus I like supporting local businesses.