I purchased a new bbq regulator here. I was wary of it because it made a hissing noise. I called…read moreand asked if I could return it. I was told no because I didn't have the package. I didn't think I kept receipt because I thought I was buying a quality product. After being told no I thought I would try to use it. I didn't hear the hissing sound but the propane tank caught fire and I couldn't get it out. I had to call 911.

Great customer service. Kid friendly. Have what I need in stock. Locally owned family business.read more

Ace is the place!! I just moved and having Ace close by is a total bonus. I've been here a thousand…read moretimes already. Pretty nice outdoor plant selection. Some good price on OUTDOOR plants. They have everything you'll need here! The staff is very helpful and friendly. The coupons don't always work but the checkout people are very nice!

Been shopping here for past 9 years. Sadly, I will only go there in a dire emergency because their…read moreprices have shot up to the moon!!!! Some items are 2-3x what they were just a few years ago and much higher than the big box stores.

Amazing service regardless of need large or small. I have learned I can get help with almost…read moreanything I need for my home from knife sharpening to attractive non glass bathroom cups. What a community resource!!

Kevin is an amazing ACE employee! My granddaughter and I came in to buy 2 screw sets. He patiently…read moreand with great detail created the sets and helped us with a bag of playground sand. I appreciate his great service and attention to detail. Thank you!

Love supporting this locally owned store. They have everything you need. Stopped in for a…read morehousewarming gift last week and some canning supplies (pectin and canning jar tops) this week. I'd much rather buy here than Safeway.

Great service and almost everything you are looking for. Maybe not on Zoller chocolate bars from…read moreAustria.

5-Star Review - Guerneville True Value Hardware…read more Guerneville True Value on River Road is hands-down one of the best hardware stores around. Robert, the owner, runs an outstanding operation, and employees like Gavin truly go above and beyond for their customers. Whether you walk in with a quick question or a complicated project, they treat you like family and make sure you leave with exactly what you need. One thing I really appreciate is their text-based communication system. You can easily text them with questions, check product availability, or get help locating specific items. Pair that with their phone support and you've got an incredibly responsive team that makes home projects so much easier. Their prices are fantastic, and it's a huge plus not having to drive to a big-box store. This place has everything you need, and the level of service is unbeatable. I absolutely love this store and can't recommend it enough!

Great service. Friendly staff. Easy delivery to my home…read more Yearly rewards points! Used towards purchases. Convenient location from my home which saves time & gas money.

Located in the heart of Forestville a cozy little town by the Russian . Its jam packed with all…read morekinds of tools, for just about anything you need. They have tools, hardware, gardening. Pest eradication, water sports, outdoor furniture, gizmos and gadgets. The staff is pretty helpful. Little tough sometimes.

Great place, good prices. Excellent service. Staff is knowledgeable of the trades. I have been hear…read morea few times. I get in and out quickly with what I need. Thanks especially to Meaghan

We love our locally-owned Ace in town. The store is well-stocked and easy to navigate…read more I stopped in recently for some pest control supplies. And of course I had to browse their dog toys and treats (I'll be back for a dog shampoo restock soon!). And I can't resist a visit to their Yeti wall/section. This location has an indoor plant section and a bunch of outdoor plants...and an adjoining home decor/gift boutique. But what really makes this store so special is the customer service. Every staff I encounter on every visit is friendly, welcoming, and genuinely helpful. It has a true community feel. I'm thankful to have this option so near to us, and will continue to support this awesome local business.

Walking in to two of the "greeters" arguing was a good start to my short and frustrating visit. I…read morewas then sent to the "helpful hub" to get information about re screening some windows. I then interrupted the associate from his much need at work phone time. He didn't say hi, he didn't ask if he could help me. He stared at me begrudgingly and waited for me to ask my very apparently annoying question. He was so rude and unhelpful. As a long time Healdsburg resident, I will we going to the Windsor location for my future needs. Thanks, no thanks. I would rate it a 0 if I could.

Nice selection of plants. The price was a little steep for a Petunia - I want to say $16 out the…read moredoor. Not your big box store price but it was in a larger pot (4" I think), and I've never seen a Headliner Dark Saturn Petunia before. Its beautiful! Its not a large store but they seems to be well stocked.

I'm local. Finally had a day off to take my wife in to look at the garden nursery. Long drive up…read morefrom Napa. I'll usually stop at the Roastry first, they closed at 12. was browsing the nursery but had to use the bathroom. Usually staff is friendly, today, not so much. Walked inside from the garden area. Was 4 employees , 1 behind register. Looked for help with bathroom. Staff with ace vests, acted busy amongst themselves not eager to help. I was closest to three employees gathered around a cart in center aisle. one girl one guy with a mustache. Again the bathroom was urgent. I Simply asked where the bathroom was. The male employee with mustache retorted in the most rude tone possible DONT HAVE ONE! As he walked past me. SUPER RUDE. Turned around and walked out. in fact most of the staff acted like they didnt want to be bothered. I'm never coming here again. Ace calistoga circa 1:30 pm 11/7/24

After breakfast, our friends needed some parts to do some minor home repairs. We stumbled on this…read morelocal old school hardware store in town. They literally are stocked from floor to ceiling with products ranging from toilet repair kits to ammunition. You know it's old school when they have parts for rotary phones. Bonus, the clerk was a Raider fan and there was an old couch with the football game on in the store. Old school classic.

First off....I'm going to state right out of the gate that I'm a little biased. I live exactly a…read moremile from them and because of that...I'm there all the time. NO...they don't have 'eVeRyTHiNg'. They're a little Hardware Store in a town that's about the length of a football field. That being said....they make it a point to try and carry everything that they reasonably can to make everyone happy...with the size of place that they're working with. The Occidental Hardware cre that works there are great. They're helpful and very personable. They go out of their way to help each and everyone that walks through their door. I'm very grateful to have such an iconic and efficiently ran business up the street from me to call 'my hardware store'.

You will not find a more helpful staff! Takes the time to help find you the best solution to even…read moreyour most oddball of jobs.

Thank you to all the nice employees who offered me up some used boxes. I needed them for wrapping…read moreup Christmas presents. Everyone was extremely helpful and pointed me in the correct direction. Merry Christmas.