I am always treated respectfully with very attentive store employees. They are knowledgeable and…read moretake them time answering questions. You can tell that they love pets. I keep coming back because of their professionalism and because of the quality of the dog food. Today Stephen helped me out with awesome service!

I really like this place. Always get great advice and the service is excellent…read more I was looking to make a change for my dog's food and I went home feeling confident that the choice I made based on their recommendation was going to work. It did!

I am extremely disappointed with my experience. My pet was discharged from the grooming appointment…read morebecause they became anxious during the service. Instead of taking the time to work with them or discussing other options with me, they stopped the grooming altogether and sent my pet home without even completing the service. I understand that not every pet is easy to groom, and safety should always come first. However, I expected more patience, compassion, and professionalism from people who work with animals every day. Anxiety is common in pets, and how it's handled makes a huge difference. Unfortunately, I left feeling like my pet was given up on rather than cared for. I cannot recommend this company based on my experience, especially if your pet is nervous or needs a little extra understanding.

Male associate was incredibly rude. I asked if I could interact with a cat I was interested in…read morebuying and he insisted that they could only let me play with her if I was serious about buying. I said I am serious about buying, but how do you expect people to buy your cats if they can't meet them first? He said again, "Are you absolutely sure about wanting to buy this cat?" to which I said yes for the second time. He said "Well you have to be at least 18 or older or have a parent or guardian to adopt."..... I am 26 years old. So I told him I am 26 and he circled back AGAIN and said "Okay well do you think you're actually going to adopt the cat." I left and went straight to Petco where I was holding a cat within the first 3 minutes I was there (and I adopted her too). No wonder PetSmart has a hard time selling their animals, who would want to feel uncomfortable and berated by the staff for simply holding a cat before adopting? You guys need to change your pet handling policy. It's a SHAME you can't even touch the animals before you buy them unless you're "serious", and I was serious! I will most definitely never be coming back here. I don't want to feel uncomfortable for asking to pet a cat and for a place that "loves pets", it's terrible that we aren't allowed to love on them. Petco will have all of my business now!

Petco Grooming: I brought my two longhair Chihuahuas in for a grooming. It's our second time. I…read moretell you they butchered their beautiful tails. They look ridiculous. Also for some reason, my bill was about $45 more than the first time. I asked them to do the exact same service. If I could give -5 stars I would. I was crying in the store it was so bad. They had the nerve to ask me to come back and they would do better next time. ARE YOU KIDDING ME????

-10000 stars. Come here to get my crickets and it is always SOOO hard to get someone to help me. I…read moredon't know where the employees hide or what they are doing. BUT MORE THAN THAT!! I bought a frog from them in 2022 who immediately started showing strange behavior (seizure like mannerisms, getting knocked on her back and unable to correct herself, among other highly unsettling things). She died less than 2 weeks after I got her. I tried to call the Petco multiple times to speak to their ordering manager (or even a regular manager) to discuss this because I had done a TON of research and thought that it was a potential problem with the breeder they got their frogs from. I tried calling for WEEKS and the manager was somehow never in. I tried emailing a big document with photos and research. Never a response. I STILL go into this Petco and see frogs with the same sores/discoloring my frog had + improper housing practices (keeping larger frogs with baby frogs who are in danger of being eaten by the larger frogs).

This is no longer a Feed Store...just a warehouse. They have no store front presence. If you make…read morean "appointment" to pick up feed when they schedule you, don't expect them to be there for the appointment. I waited over 45 minutes for the appointment before I decided it wasn't worth the wait. The warehouse operations take precedence. I would NOT recommend this store to anyone!

A old fashioned seed and feed store that has dog stuff to yard, farm and tractor to horse tack…read more Move to new building a few years ago proved more stuff but still provides locally owned service

The store is located in the southwest corner, within walking distance of several restaurants. After…read moretreating themselves, owners can stop by to get a treat for their best friend. Similar to the other Southlake location, there were two tables of treats. One had a variety of frosted cookies, of different colors, shapes, and prices. The other had birthday-specific treats and cake mixes. A couple of treats caught my eye. One was a pecan cake of significant portion, served in a tin container. The other was a frosted, rectangular-shaped sandwich cookie. For this occasion, I chose the latter. For the cookies, there were small pouches. I had concerns about storing the treats in open pouches. When I went to purchase the treats, an employee placed a sticker to close the pouch.

Went in as a first-time customer and left unimpressed -- not with the groom itself, but with how…read morepricing was handled. Nobody at check-in could confirm the price. The groomer quoted $80, I agreed, and then a different employee told me it was $95 after the fact. I paid it to avoid a scene, but when they asked about booking again, I declined and told them exactly why: two different price points for the same service isn't how you build trust with a new client. Rather than owning that, I got a lecture instead of an actual answer. A first visit should build confidence, not raise questions about whether the price you're quoted is the price you'll pay. Response to owner: I appreciate the response, but this reads like a template. An apology doesn't explain how a first-time customer ends up with three different staff giving three different answers on price, and it doesn't address the $15 gap between what I was quoted and what I was charged. "We'll improve communication" isn't a resolution -- it's a placeholder for one. Happy to reconsider my review if that actually happens.

This is the second Birdhouse I've had Matthew make me. He did a great job and made to exactly how I…read morewanted it. Workmanship is amazing and he sends pictures updating me on the progress. He replies to all my questions promptly and will make suggestions to help and improve my project! If you're wanting a quality Birdhouse, go no further that "BirdYourHouse" and have Matthew hand-make you the one of your dreams. Just send him a picture of what you're thinking and leave the rest to him!! :) Plus, it's MADE IN USA!

Riff Reef Aquatics exceeded my expectations. The store had a great selection of fish, and every…read moretank was impeccably clean and well maintained. After being warmly welcomed by Kali I spoke with Dane who was extremely knowledgeable, listened carefully to my situation, and walked me through several options without any pressure. He was professional, courteous, and took the time to make sure I had exactly what I needed before I left. I honestly learned more in 15 minutes talking with him in the store than I did after spending hours researching forums and groups trying to solve issues with my FX6 filter setup. It is rare to find someone who genuinely cares more about helping you succeed than simply making a sale. If you want honest advice, real expertise, and customer service that is hard to find these days, this is absolutely the place to go. Dane made sure I left confident in my decisions, and I would highly recommend Riff Reef Aquatics to anyone serious about their aquarium.

They have a lot to choose from fish and live plants. Good prices. Knowledgeable staff. Beautiful…read moreterrarium plants.

Just got started back up in the hobby after being out since 2011. Previously I was a reef keeper…read morefrom 2007 to 2011 and gave it up for a move. Got my tank started with recommendations from knowledgable folks here. Bought some PNS Deepcycle to get started and just started with their Margarita Mix and Pods.

Went in because I was looking to start my own tank. No one came and said a word to us for over 10…read moremins. Walked right past us multiple times and didn't say a word. They only acknowledged their regulars. By the time the lady FINALLY asked us what we needed, she couldn't even answer our questions because she kept stopping to talk to her regulars. Really made us feel unwelcome and like we were interrupting her social time. Additionally, we pointed out one tank where one of the fish was being incessantly bullied and another tank with a dead fish, and all she goes is "hmm yep looks like it" and then walks back to the front and continues talking to her regulars. Absolutely no help and her lack of concern for the fish conditions makes me wary about purchasing anything from there. Ended up going to another store that had incredible service and I now have a wonderful set up. Would NOT recommend this place and certainly wouldn't ever spend a dime here out of principle.

No longer Gold Chip Stables, it is now Apple Equestrian. The horses are impeccably cared for. Hayed…read morewith timothy, five times a day and fed optimal feed twice. They have daily turn out. The barn is well kept. Always clean and tidy. The outdoor cross country course is imaginative and well maintained. The covered arena ( nearly a full court) for dressage has silica (?) sand with fibers and has no dust but very nice "bounce" for dressage. There is a mirror all the way across one end. There is also a well maintained outdoor jump arena. I cannot say enough nice things about my dressage trainer, Allen Swafford. He is the best trainer I've ever worked with and I've worked with a lot. I trained in Ocala for a season and Allen surpasses any I rode with there. All in all, a great place to board and train.

Paradise for my daughter. A very well organized perfect setting with world class training. 3 day…read moreeventers couldn't have it any better. We have seen many barns and this one is done right. Flat rate training fee, great care of the horses and a very safe environment.

the staff are not helpful.. the evening shift is bad..the guy refuse to help me . And I saw there…read morewas available item that I need to buy. He said they were only two people working. That time only me and 1 customer in the store. He let me wait so long before the other guy help me. It's terrible experience.

I waited at Tractor Supply gate for 20 minutes as directed to get propane after reminding them…read moreevery 15 minutes that no one was coming to fill tank. Obviously left due to poor service.