I am incredibly embarrassed of my feet. This was an amazing experience for me. She made me feel…read moresuper comfortable and was incredibly kind! She was professional and thorough. My toes went from ewww to not so bad! I highly recommend her for all of your nail services/needs and will become a regular customer myself! Thank you!

didn't get her name but it was the other young woman with the longer hair who did my nails. i…read morecould tell she was in a poor mood when she arrived compared to the other employees. when i was choosing my length for gel x i wanted the longer tips cuz i wanted them a bit shorter & not the medium almond tip. after she cut & filed them (BEFORE) painting them i mentioned i had changed my mind on the length & wanted them just a bit shorter. she then basically YELLED at me for changing my mind ... saying she could've just done the medium ones, grabbed the other medium gel x box & slammed it down.... i think that her comment was very unnecessary & very very rude. ive never had someone snap at me like that over a simple change of heart. it was so awkward to then have to sit there while she did them. i just wanted to leave i felt so uncomfortable & i will not be returning nor recommending this location.

I am extremely disappointed with the way I was treated at Prime Nail Spa. I had a confirmed…read moreappointment with Ms. Kim at 6:00 p.m. and signed in at 5:56 p.m. When I arrived, she had another customer in her chair and directed me to check Facebook Messenger. I then saw that she had sent me a message at 5:19 p.m. asking me to come back the following day because she was "very busy." I did not see the message before arriving because not everyone constantly checks social media or has Messenger notifications turned on. This was especially upsetting because I had stopped by the salon the previous evening while Ms. Kim was sitting without a customer. She told me she had a 5:00 p.m. appointment and specifically instructed me to return today at 6:00 p.m. When I asked why she was canceling my appointment after telling me to come at that time, she repeatedly said that she was very busy and told me to return tomorrow. At that point, I explained that I needed my nails shortened because they were becoming too long and could put me out of compliance while wearing my military uniform. Instead of acknowledging my concern or apologizing, she waved her hand at me as if she were dismissing me from the salon. After briefly stepping outside, I returned and waited. Ms. Kim finished with her customer around 6:16 p.m. but then invited another person to sit at her station. When I asked whether that person had arrived before or after me, she only responded, "I messaged you." I explained that I had been a loyal customer since approximately July 2024 and asked why she had canceled my appointment to take other customers. She completely ignored me while I was standing directly in front of her speaking. I understand that salons can become busy and schedules sometimes change. However, sending a Facebook Messenger message only 41 minutes before my appointment was not an appropriate way to cancel, especially without confirming that I had received it. More importantly, I should not have been told that my scheduled appointment was canceled because she was "very busy," only to watch her take another customer after finishing the person in her chair. Waving me away and then ignoring me when I tried to address the situation was disrespectful and unprofessional. After being a loyal customer for more than two years, I did not deserve to be treated this way. Unfortunately, I will not be returning.

The staff is very nice. I had a small issue with my full set but Kim fixed it for me with no…read moreproblems. I would go there again.

This is a perfect nail shop for someone like me. Small, intimate and friendly staff. I got exactly…read morewhat I asked for. And I only saw women' which made me very comfortable. I'll be a r timing customer.

I usually have a great experience here. I still got a half way decent pedi except she didn't even…read morescrub my feet or exfoliate them. The massage was short I felt. The real bummer was that she asked if I wanted a manicure and I said that I would and said no polish. When she got the bags with wax in them she put the first one on my left hand then when she did the right, she spilled the wax all over my shoes and coat. She ran my shoes back to the back room and came back with them wet, I guess trying to get the wax off with water. When she put the bag on my right hand, it didn't even cover my fingers because there was so little wax left. She felt bad you could tell and I know it was an accident but the upsetting part was that here she destroyed my coat, that will never come out, and my shoes I have to buff the wax out I guess, but she still charged me full price for everything. Even with no polish and wax everywhere. I really felt she could have given me a credit or taken some money off my bill.

Trinh always takes very good care of me. I'm going to go see her for cherry blossom nails next…read moreweekend. Thank you, Trinh!

I came in for a mani pedi...no gell. I left with gell on both. Then I came for a gell removal and…read morewas charged for that too. My nails and toes are trased and I paid for things I did not want and said so.

Que does a fantastic job on my pedicures and is very sweet and personable. The salon is clean and…read morewell stocked.

This nail salon is among one of the very few places I let do my nails. I've been coming here for…read moreyears and have always had a pleasant experience. There are times where I have felt rushed because there were people waiting, but my nails came out good so I didn't complain. They have a policy for you wash your hands upon coming in and choosing a nail color. Seats are comfy and all the massage chairs work wonderfully. I normally only get gel polish, but as I'm getting older and seem to have less time for color on my nails, I still come in for plain pedicures. A girl's gotta have nice feet. Always. Lol. Would highly recommend. Their team of professionals is great. They do allow walk ins but for the most part, I try to call ahead of time. I will def miss this place when I leave!

I visited this salon with my two daughters for pedicures a few months ago. I called and made an…read moreappt for us and they said no problem. When we arrived we noticed they were very busy and we had to sit and wait about 15-20 minutes after our appt time, which was frustrating. They then started on my feet and then my oldest daughter's. My youngest daughter had to wait for about 20 more minutes before they started working on her. It is frustrating to make an appt and then have staggered services. They were out of two colors that I chose. No biggie but kind of annoying after spending time picking out the perfect color....twice. The gals who gave us the pedicures were all very sweet and gave great pedicures, which have lasted a long time. The SMELL OF CHEMICALS IS STRONG IN HERE, so if you are sensitive, this is not the place for you. It doesn't seem like they have very good venitilation and had to open the door a few times, which caused it get a little cold. The prices are a little high. Easy parking.

I am disabled and they were very unkind to me. I asked to speak with someone who spoke better…read moreEnglish. The woman doing my nails kept repeating to me she spoke English, which was minimal, I was trying to explain to her what I wanted done. They refused to bring over someone who actually could understand what I wanted. They told my care giver to not bring me back, that I was not welcome. They should have spoken with me, not my care giver. I would have not payed, especially the generous tip I gave them. I've also changed care givers.

i love this salon and mostly get dip nails and an occasional pedicure. Thuys is great with designs…read moreand the dip nails last!

Best nail salon in the area. Friendly and meticulous, their mani/pedis last and last. Great waxing,…read moretoo.

Recent visits have been less than average. The staff are polite mostly and they honor your…read moreappointment time. However, the quality of the gel pedicure and the overall inconsistency of the service provided has turned me off to Chelsea Nail Bar. The friendly concierge no longer exists and I am concerned that the service providers may not be qualified. I feel awful writing this, because I really enjoyed the shop, its services and its people.

Chelsea nails is a newer nail salon on the west side of Olympia. My mom and I have been coming here…read morefor a couple of months and I have to say the newly renovated building is so beautiful! The prices are fair and the work is always so high quality! My mom goes exclusively to Phi. Every time I've gone I have not been disappointed! The ladies are always so welcoming and kind. I just went this week for a little mom and daughter date and they took great care of both of us! I like to keep my nails really short and the ladies did EXACTLY what I wanted! With champagne in hand you cannot find a better nail salon.

They completely over processed and burnt my hair. On top of that? They didn't even put perm…read moresolution on all the rods so some of my hair was not curled. I asked for a gray rod and was TOLD what I "wanted" was a pink rod. I didn't want that but was told it was what they would use. Once the solution was in my hair? I have had perms for years, and NEVER had a stylist not put a timer on so they could rinse it out. After sitting for some time, I got nervous they were burning my hair. But no one came to check on me. By the time they did? My hair had way over processed. Then charged me $95 when it said in their brochure, $70 and up. Terrible place to go for service.

I needed a new hair stylist and did a bunch of research on Yelp and decided to try Yvonne, after…read morereading all of the positive reviews about her. Yelp, you did me a solid, once again. Yvonne is awesome! I have seen her twice and so has my teenaged daughter, Yvonne worked with me to cover my graying roots but give me a beautiful blond color that doesn't need touch ups every 4-6 weeks. She truly is a master at what she does. She knows color and knows what is good for each person she is serving. My teenager is very picky about her hair and has had a balyage and cut with Yvonne and she is very happy with her hair as well. Yvonne is very sweet, kind, and efficient. She gets my hair done in a very reasonable amount of time, has a flexible schedule so you can get in quickly and at a time that is convenient for you. The prices at the salon are good too. I love the little plates of snacks they offer while getting your hair done as well. Easy and free parking, too. What more can you ask for? Book with Yvonne, you won't be disappointed.

I love the people who own it and have been going there for years now. They always do great things…read morewith my nails and all of my toes have ingrown nails and they always do a good job keeping that at bay.

They cut my cuticles pretty severely on three fingers .. but the lady was nice enough to comp my…read moreacrylic set after i got a set that was not entirely what i expected which i appreciated