Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

If you are looking for a very good quality flooring this is the place! From getting the quote from…read moreMike the owner, to the helpful and knowledgeable staff in the office, Terry, to the very professional installation. If we wanted a cheap floor we would have gone to a big box store. Quality not quantity is what this business offers with the emphasis on QUALITY. Our installer had just had a baby but still came out to install our kitchen floor. He arrived on time and diligently went to work but first asked how we wanted our floor laid out. He installed the floor, baseboard and even made sure that the thresholds were the way we wanted. Before he left he even moped the floor to make sure that there weren't any footprints. will be using them in the future and you should consider them too. Located on Ridge Road in Muster across from Strack Van Til.

The attitude from the woman in the showroom changed when I asked for less expensive options than…read morethe top of the line stuff. I was told they "didn't really have any." When someone came to give me an estimate, I was refused a copy.

very competitive pricing and fast work! We were pleased with their service and quality of work…read more Diana was incredibly easy to work with and made the whole process very smooth for us. We had them come back for a second time to complete another project! Would definitely recommend and will be using them again in the future for any projects!

I contacted expert carpet installers to remove carpet that was installed over hardwoods by the…read moreprevious owners of my new home. They were so responsive, very quick and flexible with scheduling, and the most reasonable price of all quotes I got. The installers arrived on time, communicated well, worked really quickly, and treated my home with the utmost care. They even saw me struggling and helped me remove a baby gate the previous owners had glued to the iron staircase. So nice and will absolutely use them for any carpet needs in the future.

Hometoen Floors was amazing to work with! They had an extensive collection to choose from and were…read morevery knowledgeable about products. They were extremely helpful in making sure the quality of the flooring that was purchased was going to meet the needs of our home. They were prompt to completing the job and it looks absolutely beautiful! High quality material at a value that was affordable.

I'm very pleased with the installation and with the carpet I received. There was a small problem…read morewith the guy who installed the carpet cracking mirrored closet doors. He came to me after it happened and told me and told me to call the office right away. I called the office and spoke with Michelle and Craig, and they did a great job handling the situation. If you need carpet, I highly recommend using Hometown Carpet. Everyone at Hometown was very helpful and super nice.

Highly recommended. Very professional and knowledgeable. Installers were very professional and…read moreexperienced. New floor looks great!

Wilson Gee and his installers did a wonderful job with my mom's house in Crete. They were…read moreextremely customer service oriented, kind, thorough, and clean! Great job!

They were paid to install carpet and LVP. Carpet was done but LVP was not. Asked for months for a…read morerefund but was told he doesn't have any money to pay me back. Now have a lawsuit against them and found out im not the only one suing them. Do not go there.

Terrible quality and service. Have been a customer for years . Had new carpet installed, not laid…read morecorrectly, have called several times to no avail . Owner cant bother to even call back.