I cannot say enough good things about the team that refinished our hardwood floors. Brian was at…read moreour house to prepare an estimate the next day after I called. The team to do the work showed up on time, were very polite, kept it clean, and did a spectacular job. I wish we would have taken a before picture because the floor was terrible. The after picture looks like brand new floors were installed. Wow! Thanks guys!

Update: they have finally gotten back to me (after 4 emails, an estimator coming out, and 2 phone…read morecalls) and they will re-glue the vinyl threshold tomorrow at no charge (and the guy Clinton who did it was impressive! I tipped him). The owner was able to suggest some other options for downstairs flooring that may better suit our desire to have a darker floor. We do absolutely love the Kardean Luxury Vinyl floor in Opus that we have upstairs, and would love to install that downstairs, seeing that refinishing the cherry colored Brazilian downstairs is so expensive and it does not change it's color. The Kardean Luxury Vinyl Opus floors that they installed upstairs in our master bedroom and hallway were quite good for $3000 back in 2019. The floors are beautiful, easy to clean (I have 2 dogs) and sturdy. The issue is that the vinyl thresholds that were provided are of so-so quality (it appears that Kardean does not have a decent threshold), so, unless Creative Flooring make their own out of wood and match the color, you're stuck with bad thresholds. I pushed for this on one of the bathrooms adjoining the floor, and that threshold is excellent. I wish I had pushed for that on all the thresholds. We make sure to step over and not on the thresholds to preserve them. Their recent proposal by Fernando Reyes to refinish our downstairs wooden floors seems quite high at $5400--there's around 568 sq feet--dining room, half bath, kitchen, family room. He said we have Brazilian Cherry (installed by previous owner), and I thought it could be darkened, but he said not. Update: after my talking to the owner Fernando says yes he can darken it but gave me no idea of what color it would turn into. $5353 --$9.42 a sq foot. I'm not sure I have solid cherry either, as another company said I have an engineered cherry that can only be sanded once. So.... And, I'm still in disbelief that the measurements are not quoted on my estimate at all. When I measure, I get 568 feet for half bath, small hallway, kitchen, family room, and dining room. So, I also asked re the Kardean glue down flooring and got 2 options: 1. $6919 to glue Kardean vinyl to existing hardwood floors. That's a really high charge considering the Kardean Opus vinyl is now discontinued, and can be gotten delivered to my home for 3K 1000 sq ft easily searching online. So, they're charging me $4K for installation. They know it's been discontinued because I told him, after researching it myself. $12.18 sq foot for vinyl 2. $6469 to float Kardean vinyl on foam to my existing hardwood floors (in case someone wanted to have the hard wood later on) $11.38 a square foot. Not sure why this would be less than above. Can you see how insane these quotes are? I was quoted $2000 to do this job as a wood refinish back in 2012 with the repairs and moving of the appliances. I almost think I could get quotes to rip out the cherrywood and replace it with engineered maple for these costs on luxury vinyl. I don't know what the story is here, but I'm guessing their hardwood salesman is third party and he only gets a fraction of what he quotes me and he prefers to quote for wood refinishing over installation of vinyl (maybe vinyl goes to someone else). I'm not sure if their salesman is telling me the truth about the thickness of the cherry as why would another company tell me it's very thin, and can only be sanded and refinished once. So, as they say, get at least 3 different quotes.

Flooring America is one of our "go to stores" for all flooring needs. Rick is a wealth of…read moreinformation and always willing to help. His store is clean and presentable and has the latest flooring options at a fair price. I would highly recommend them.

My house had problems with old flooring. Rick saw the floor, asked usage questions, and had the…read moreperfect floor for me. It was installed by two very talented Installers. I am extremely happy I called Flooring America. They are the best.

Remodeling our kitchen was a challenge, and we were blessed and lucky to have Stefanie as our…read moredesigner at Schillings in Mokena to help us. She is smart, warm, quick to return phone calls and respond to our emails, and has amazing creative ideas and style. Her beautiful smile and friendly personality attracted us from the moment we met her, and wow, our kitchen turned out to be exactly what we dreamed of. Thank you Schillings and Stefanie, you guys rock!

I will never buy from Schillings again. I have been going back and forth over Andersen windows…read morethat I paid thousands of dollars for, they are DEFECTIVE and nobody is taking responsibility for them. Schillings took my money ,75% up front, I bought them from Schillings...THEY need to stand behind the products that they sell. Everyone is blaming someone else, and I am very disappointed in my experience. This has been going on since September.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Great company with many wonderful options. Jim was very professional and made the process painless…read more we did carpet in 3 bedrooms and it turned out beautiful.

All I can say it "Amazing". Both Matt and Jim great to work with and a family owned business. They…read morecare about you and are quick to provide answers and quotes. The installation was amazing. They moved my sofa out without any issues and had my old carpeting out in 15 minutes and it was a 25' x 16' room! The installers were neat and precise and I cannot tell you how thrilled we are with our purchase! Thank you Jim and Matt!

Had a wonderful experience with Costello Flooring . We worked with Jason in the showroom and he did…read morea wonderful job giving us ideas about the different types of carpeting and colors that would go well with the rooms that we needed carpet. The pricing was very competitive and the service was outstanding. The carpeting came in in about a week and a half and it was installed shortly after. The people who installed the carpet were very professional and extremely nice. Would definitely go here again if I need a new carpeting or other flooring.

Great floors to say the least. Absolutely superb business with great floors to say the least…read morepossible.

Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a…read moremessage, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.

Excellent experience. Eddie is super responsive and very puntucual with visits. Daniel did a great…read morejob getting the hard floor replaced for my 1 bedroom place. They were able to get the work done under short notice as well. Will work with them again.

Tom and his crew at Carefully Crafted Floors did a great job. They totally transformed the look and…read morecolor of our outdated looking floors. Don't buy new wood floors just have them refinished. They completely sanded down our floors then applied several coats of new color and varnish. The entire transformation took just two days. The workers were professional and tidy. They spent a lot of time mixing up custom colors and doing test spots on the floor to make sure we got the exact color and shade we wanted.

We recently had our hardwood floors refinished by carefully crafted floors. Tom was extremely…read moreprofessional, knowledgeable and very reasonable with the price. We had one other guy I found on yelp for a quote and he was expensive and couldn't even tell what type of wood we had for our floors. I would recommend Tom and his company for any flooring needs. Guarantee you won't find a better price nor the professionalism and knowledge of flooring by a different company than A+ service !

This is the fourth job we have engaged Landmark Flooring for and they never disappoint. We've had…read morehardwood floors installed, hard wood refinished, area rugs purchased and this amazing stair runner done and it turned out absolutely flawless. Our sales process was seamless with no pressure whatsoever. The installer was neat, thorough and walked us through the entire process including the custom binding (I think that's what it's called) that was on site. Just an overall easy process. We knew that we wanted a high-end, high-quality carpet and that's exactly what we got for a very reasonable price. We will only hire Landmark when doing any flooring work in our home. Thanks Landmark Team!!!

I got hardwood floors refinished in family room/kitchen after damage from an ice dam and also…read moredecided to get Pergo LVT in the Powder room. The PR came out nicer than I expected! Bill, the sales rep, made a great recommendation with the LVT and our experience with him along with the helpful office staff were the bright spots of the experience and is the reason why I mustered up 3 stars. The hardwood floors came out - just "okay." The areas that got damaged are nice and smooth. Two polyurethane coats - applied all in the same day - a couple hours in between coats - left a shine about the same as the rest of the floors in the house that didn't get refinished. Beware - you probably should expect more dust than typical and the need to discard open food items with dust in it. The crew did an awful job in my case with prepping and apparently didn't wrap a single cabinet or appliance before sanding the floors. Landmark provided a discount acknowledging the mess which was appreciated. Aside from days of dust clean-up (in between working) and re-buying groceries items, Landmark did the job I paid them to do (the floor is repaired and the PR floor is installed) but unfortunately I'm just not up for the dust cleanup again in the future.

This company goes above and beyond for their clients. It was a pleasure to work with them!read more

Matt directed me to his known plumber. The work I required was less design than underlying basework.read more