Dezreail I just wanted people to know what they are getting into with Towbin maybe for you and the employees that work there it is just a job... but for people like me when your employees don't do their jobs especially mechanics it can cost me my life or the life's of my children so I'm sorry if I post multiple times regarding this but to me it's extremely important and unacceptable. read more

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If you want to meet TWO AMAZING MEN, WITH A PLAN, head on down to see my two guys BIG FRED and RHEY CRUZ!!! Big shout out to both of the gentlemen that provided above *****5*****STAR service! They saved me time in knowing what I'm looking for and wasted not a moment in narrowing down my search! It is hard to find amazing service these days and with that said you will be visiting the right place. Please allow these two seasoned gentlemen steer you in the right direction of finding that awesome ride your looking for! Appreciate the effort from both of these gentlemen, great service always deserves recognition and ***** 5 STARS read more

Florencio provided me with an excellent service with the purchase of my Dodge Hellcat! He was very professional and was extremely helpful throughout the purchase process!! Especially since I was in Texas!! Awesome service!! I highly recommend Florencio to anyone wanting to purchase a vehicle at Towbin Dodge! read more

Unfortunately my original review was removed regarding their bad service. Spent $3500 on our Dodge Durango and the AC is still broken. Robert Courts attempted to rectify by offering to pay for diagnostic, rental cost, and other parts required to fix our vehicle in another Dodge dealership as we have moved in Texas. After several attempts to communicate with him, several calls and emails later, he still hasn't responded. Towbin has the worst service imaginable. This company only cares about receiving your MONEY and not willing to truly care for the customers. read more

My only complaint is that it took two days to update the software on my Dodge Ram Promaster 3500 for the safety recall.

Love this location! My Car is always taken care of! Christian Valle from the service is really great also, super patient and made sure i was taken care of as soon as I arrived. Sometimes I'm there standing for a long time because everyone is busy but he made sure to greet me as soon as I walked in! Loved it! read more

Thank you to personal sales consultant Steven aka Peanut, for making the process of purchasing my new Dodge Charger smooth and easy. He met all my needs and requests. D. Cochran read more

Called me and gave me an offer for my car. Sent the pictures and videos making sure I don't drive by all the way for nothing in case they want to try and lower the price for me just because I'm already there. Asked few times and made sure there won't be wasting of time and they said that the most would be not more than 200$ difference. They could come to my place and buy the car from me since they saw my post online. After I got there , they said they can only give 3500$ less than what was agreed before. Very disappointing and waste of time. You should have come your self to check the car if you want to buy it and take it from me or at least have me drive all the way after you checked and made sure you want it. read more

Floyd Dodson was trying to get me to replace things on my car that didn't replacements and charge over $1,000.00. After fixing a recall. They just wanted there money back from the recall. On top of that I got home and realized the drivers seat was cut close to where an airbag is located. Before taking my car in none of my seats were cut. Consumers Beware. read more

Towbin Dodge Ram - Left side of the drivers seat. - Auto Repair Near Me - Henderson, Nevada

I went to Towbin dodge to do an open recall on my Dodge Challenger. It was old and had issues. A man named Stephen Jefferson helped me with the vehicle exchange program. He got me into a brand new Dodge Charger scat pack! He was very helpful and informative. And he was very genuine. Everyone I met at this location was incredible and helpful. If you need a new dodge get with Stephen Jefferson! read more

I arrived for an 8:15 oil change at 8:12. Was the only vehicle there and 5 service writers/advisors at their desks. After a couple of minutes I approached one and asked if I needed to pick someone to help me and he told me no, someone would be right with me. 7 mins later, and after the truck behind me that pulled in was helped, another gentleman asked if I was being helped. I said no again. He went over to a couple others who apparently told him they were too busy to help me as well. After calling for someone else on the walkie talkie, I was finally helped. No apologies from anyone. I will not be coming back to this dealership for service or future car buying needs. I also find it funny that I made the appointments line, filled out all the information including what service I needed, but was asked multiple times what I was there for. ‍ read more

AMAZING! I am not one to normally write reviews, but this deserves more than that. The service provided to us completely surpassed our expectations. We personally want to give huge thanks to Big Fred, Michael and Jon at finance for helping us with our purchase. We have had very bad experiences from previous purchases, and even walking in to this dealer, where about 5 years ago we were completely turned away, we weren't too sure about how it was all going to go down. And boy oh boy, not only was our time there great but this is the first time we actually had fun while financing a vehicle. Yup! You read that right, we had fun! Their service was AMAZING, very personable and completely worked with us and understood our needs. And they were also very transparent with everything and the process. And don't want to forget to mention that we had all 4 of our kiddos there and they were very patient and family oriented as well. Even had a nice playing area for the kids!!! I'm not sure who will read this but if anyone in the upper ups does read it, just know that you have an AMAZING team down there at Towbin, Big Fred, Michael and Jon. 5 STARS TO YOU ALL! We will be definitely be coming back very very soon to get our work trucks for our business too! read more

Towbin Dodge Ram - Ram 2500 - Auto Repair Near Me - Henderson, Nevada

I got a car the AC was blow out not even 30 days after buying a car from them. all the air vale caps was missing.

Just bought a car 2 months ago from here and A/C blows up. The price to fix the car is more than the blue book value of the car. First my sales person Vance was no help. when I called all the managers to try and get support for a question all went to voice mail and no one called me back. Just went in today and they lied straight to my face about repairs and only offered me a $250 service discount for a $5500 bill. Haven't drove a 1000 miles on the car go to show how they take care of first time customers. I recommend no one to come here I'm am telling all my clients, family, and friends to never step foot in this crooked establishment that they call a #1 dodge dealer in Nevada. SCAMMERS!!!!! read more

My husband and I were in the market for a Ram 2500 4x4 Diesel and the selection and service here cannot be beat! We visited other dealerships where we were told we had to wait 3-4 months for a truck or they maybe had one on the lot. At Towbin, not only did they have the truck we saw online, but they had a large selection on the lot to pick from. We came for a certified pre-owned and left with a brand new one! Floor Manager Alin Tanasescu took amazing care of us and made sure we got everything we wanted at a great price. We thought in this market that buying a new truck would be hard - Alin made it easy!! I highly recommend you talk to Alin if you need a new vehicle! read more

Gotta say I have purchased 6 vehicles from Towbin Dodge and my experience has always been awesome! Tyler was my sales person, and after buying many cars throughout my life, he took out the hustle that most car salesman would do. To be a new salesman and this being his first deal, he was always honest and straightforward, and at the end of the day we got a deal done! I would recommend Towbin Dodge to anyone who was in the new or used car market. From sales to service you will get top notch customer service and respect. Tyler is that guy....thx bro. Chop, Lloyd Anderson...you got a good one. Barian S. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

Their techs lack the knowledge and expertise necessary for their position, or maybe they act like they don't. They start from one end and make you replace unnecessary parts in hopes that it'll fix the problem. I brought in my car because my dash was staying on. They told me I have to change my battery, then my PCM, and then my RADIO, and problem was still not fixed, I ended up paying $4000 for part replacements (mind you they refused to give me my old parts back as well so I couldn't check to see if theres actually an issue with those parts). Then they quoted me another $2500 claiming "oh its actually your RF Hub and key fob you have to change those as well" We refused to get those replaced at that point and pulled the car out of that place. Next month when I went in for an oil change, they stopped me at the entrance and shut the exit door on me as if I'm some criminal, and refused service "due to circumstances surrounding previous service". They didn't even call me to tell me they wont service me, and purposely waited till i got there so they could start a scene and try and embarrass me. Apparently they were really hurt over the fact I didn't put another $2500 in their pockets. They are a bunch of unprofessionals, they talk too much and do nothing, just out for your money. I'll probably be asking for legal advice over the unnecessary part replacements and refusing to give me the old parts to confirm proper or improper function. I definitely don't recommend them unless its some basic tasks like an oil change read more

These guys continue to be terrible. We purchased a car from Tobin years ago and had such a sour taste in my mouth that I swore I would never use them again. Against my better judgment, I thought I would try again today. We contacted them about a $70k Ram 3500. It was not yet delivered, but we contacted them about it to see if we could just wrap it up over the phone even before they received it. Would have been an easy transition. Alex Udensi emails me back with their "deal" for us. The 70k was now over $82k. Even though the price was clearly posted on their site at 70k. They had the audacity to tack on $9,999 for "Market Adjustment ". WTF?!?! Then they added in every other incidental they could - including $200 for nitrogen fills in the tires (hello Costco). So the grand total was now $12k over MSRP - not anything below MSRP, but a nearly 15% BS up charge of Market Adjustment. When I called Alex out on it, he immediately offered to split the $10k and drop it to $5k. They guys are the worst - once again confirmed. read more

Clerio Evarosto was a great salesmen. He greeted us right away ready to help. He was super patient as I was not for sure if I should get it because I was listening to everyone else's opinion. I left and than came back later that day and finished the process. I would definitely recommend going to Towbin Dodge and speak with Clerio. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

We recently received our pre-ordered 2022 Dodge Durango SRT with Florencio. The complete process has been great! From picking out the perfect combination of options to explaining every detail when it arrived. Florencio has made it a pleasurable experience. We are happy to join the Towbin Family and will continue to recommend and purchase our vehicles from Florencio. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

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Waste of time! Asked for a specific model before I drove across town 30 minutes. They say have 45. I verified twice that they had what I was looking for. Showed up and nothing wasted my time. read more

great customer service. Always takes care of my Ram 2500. Lawrence is my guy. five stars to him!! Richard read more

How about getting rid of those packages.... Went in to buy a $43000 Dodge Challenger...first I asked the sale person about packages..he said they have one that was About $2500...then we go in and they bring me another paper now there is 4 more packages...morph on car was $52000 advertising for $43840....I said I don't need those other 4 packages..well we are ready put it on the car....$500 for locking lug nuts..that were in the trunk with the floor matts( in a package not even on the car BUT came with it)...well I got up and said very loudly I would buy the car without the packages...we can't take that crap off window glass etch for police to find your vehicle? What the hell is that ??..it's a Q-tip with acid on it and the touch the top of the glass ...but $995...please go anywhere else these people are 2 steps from prison for fraud on a huge scale.. When I got up they were working deals at the tables they have...as soon as I said what I said 4 people filled me out.....wow...go anywhere else....save their crap...hope this help save you so irritating Time....... Wow.....now the business owner has reached out and is Sorry for my experience! That rude..they basically lied to me from the first phone call and continued to the table.. BEWARE THEY AREN'T HONEST...THEY LIED TO ME AND THEY MIGHT PROBABLY LIE TO YOU...Desert 215 Dodge...is where I bought the same car for close to $5000 cheaper! That is worth mentioning...this business owner is full of Crap....we are so sorry as we put the screws to someone else............................ read more

We wanna thank Pablo for a great experience, he is very Professional, informative and a very upfront to us and the fastest car shopping we ever did.We also wanna thank Freddy at finance, he explain very well about the Gap and warranty and everything else about the car. We will definitely come back in the future when we're ready to buy a new car and see Pablo. Thank you Pablo. P.S We hope to see Mr. Chop in person read more

Beware! Here is their sales pitch: 1. Tell you it's a great deal and show you the car in full detail 2. When you sit down to look over numbers they will tell you that ALL "optional" services are required because they are already on the vehicle (Which we later found out was a lie) 3. Salesperson will tell you they can work with the sales manager to get you a good deal. They're not really doing this, they're just walking around the store pretending they're doing this. 4. They come back to tell you that you got a great deal and give you a price to agree on. They told us that we will pay half off all of the optional features so it's a great deal. 5. They will tell you later (very quickly skim over) that you are only getting some of the "optional" services. All of it will NOT be detailed. There will be no evidence that you are getting any of the services. We asked why those services are not listed? They state that you are getting them anyways since it is already on the vehicle so don't worry about it. 6. You sign and close on everything paying more than you should for a vehicle with no extra options. These options are red alert, desert package, GPS, and polysteel. These are well over 4k. So in summary, their game is that they want you to pay a higher price for the same vehicle with none of the extra optional features. They will tell you that the optional items are required because it is already on the vehicle when it is not. Then they will tell you that it is not listed on the contract because it does not need to be since it's all inclusive. When you try to get these items they will tell you no. Finance/Contracting department is in on it as well but I got to work with someone who was honest and told us that the sales team doesn't care to help out when we caught them in a lie about the "optional" items. Make sure everything you are getting is itemized on your contract. Do not let them tell you that it doesn't need to be listed. Everything you sign is binding and they will win when you ask why your "optional" features were never installed. I would highly recommend not even stepping foot into this building. They are great salespeople because they can lie really well and you wouldn't even know it until it is too late. They receive all the same training on this tactic. read more

My fiancé and I have been working with Alex for a few years now. We decided to go look at a Dodge Challenger and ended up leaving with a Challenger and a Charger for my fiancé. Alex has always been a pleasure to work with. He is not pushy and will work to get you the best deal he possibly can. Alex's patience and hard work are characteristics of his that should truly be admired. Big thank you to Alex along with Towbin Dodge. read more

This is the worst Dodge dealership I have ever tried to do business with. The deals are terrible, the staff isn't helpful or kind, to be honest, they came off a bit desperate. I was helped with 5 star service later at a much better Dodge dealership. Wish this was a better experience. read more

They make it sound great on paper but when it come down to fixing a tire. They will absolutely give u the run around I would definitely advise people to be careful an really do your homework, when it comes to this place. Mine was just a simple tire issue I can only imagine when something major comes up. I would definitely go elsewhere I bought a 2023 challenger with 28 miles the tire runs flat and according to the service specialist I had a warranty but they would not honor it so good luck trying to get your new car fixed this place is not IT.I had to got to discount tire and pay 250 for a tire because your wouldn't honor my wheel and tire warranty. Thanks for nothing people read more

My experience with the service department was great & made great by my service manager on my truck Bob, he took a poor situation and made it right and me and my truck back on the road doing business in a few hours. Bob went the extra mile yesterday to make sure I was not inconvenienced and missed important work!! Thanks Bob!!! & thanks Towbin Dodge!!! read more

Towbin Dodge Ram - Doing work in the East Desert - Auto Repair Near Me - Henderson, Nevada

I'm not gonna lie it was an emotional roller coaster for me, but Steven aka P-nut really helped me out and calm my nerves. He helped me get my dream car. The man is a miracle worker. Thank you so much for everything you pulled off I couldn't be more grateful, again Thank You Steven aka P-nut and don't worry I'll get you that 2 piece and a biscuit with a sweet tea.!! read more

Seemed good at first. Got the vehicle I wanted at the price I wanted after 5 hours. Drove the car off the lot after signing all the paperwork and closing the deal. Got a call a few days later saying that they had "good news" and that they got the loan down even more for me and that I need to come to sign papers for that. However...This was just to lure me down for what they did next. When I got down there, they pull out and entirely new loan that has now been switched from a lease to a purchase with nearly $200 more on the monthly payment. Google "spot delivery" laws and "lemon laws" and you'll understand the scammy stuff they are doing behind the scenes. Be prepared to have an attorney on hand if you get a vehicle from here because they will surely always try to scam you and shake you down for more money later on. Absolutely ridiculous. Having said that, Benjamin and Jasmine were good sales people. They helped me out and found exactly what I wanted. I give them 10 stars. It's the people in the back that are sleaze bags. read more

I bought my dream car a couple months ago from Big Fred. 2022 White Challenger with blacktop package. I went in knowing exactly what I wanted and he found it for me. Even came in the next day (his day off) to make sure I was happy with my purchase. Thank you so much Big Fred. You're awesome!!! read more

I was turned down by 3 car dealership and when I finally gave up someone from Towbin dodge reached out and asked if I was still interested. Told the person who reached out that if 3 car dealership turned me down what can you actually do for me and help? Daniela from Towbin dodge said let me atleast look at where you stand and I won't waste your time after checking. I was in a time pressure since I have to move my whole family out of state from nevada to Illinois so I needed a truck so bad to haul all my stuffs. Daniela delivered to her words and made my purchase as easy as it gets even with my budget and payment concerns. Now, because of Daniela with Towbin dodge I finally got approved and not only that, walking away with the diesel truck of my dreams. I would definitely recommend TOWBIN DODGE. Thank you so much Daniela and Jacob for helping me and my family. read more

Towbin Dodge Ram - Powerstroke of my dreams. - Auto Repair Near Me - Henderson, Nevada

This is the kind of treatment you. An expect from this dealership. It's really sad to they have a lot of inventory to choose from plus they are offering really attractive financing. To bad this sales guy blew it for the dealership read more

Towbin Dodge Ram - To bad this sales guy blew it for the dealership - Auto Repair Near Me - Henderson, Nevada

It's difficult to know where to start. There's a reason they have a bad rating. I'm surprised anyone gives them more than 1 star. I pity anyone who has to deal with their Service Department. I was lied to over and over about how long it would take. 2 hours became 3 days before I got my van. There were no less than 8 lies told to me by a guy named Tim Harris. Yesterday I was told by the manager (Oscar) that he would personally deliver my car to my house "no later than 10am, so I can apologize to your face". At 10:40 a young kid showed up with my car. No Oscar. These people don't know time or integrity. Zero . read more

Nate was amazing. Took great care of us when buying a truck. He went above and beyond.

Well well well Im a single parent of 3girls , one whom has Autism. Safety is a huge priority for me. We drive alot in our 2018 Dodge Journey. The check engine light came on I have extended warranty through the dealership I bought it from. As I arrived at dodge I was greeted face friendly customer service reps those ladies in the service office is AWESOME SAUCE BUT ABOVE ALL MR. BOB WAS BY FAR THE BEST DODGE SERVICE GUY IVE EVER CAME IN CONTACT WITH THNAK YOU GUYS SO MUCH read more

manager manny at towbin dodge did an excellent job. Went above and beyond to remedy a problem I was having. thanks again.

Rhey C. Was the BEST! Delivered excellent customer service explained all the numbers to my hubby because I was there to pick a color & the one I wanted. read more

Towbin Dodge Ram - My new car woo hoo! Thanks - Auto Repair Near Me - Henderson, Nevada

Sarah Lopez an the team at Towbin dodge have been awesome and are very polite and helpful! Thanks from Susan dean