Came in looking for wifi. I didn't end up following through with ATT but Donnell was super helpful…read more He explained things very clearly for me and gave very useful information. Even after my first encounter, I was hit with a strange debt from ATT. Donnell was able to help me circumnavigate the situation and clear any unwarranted charges from my account. He worked with me personally to handle it. Great guy and great customer service.

I don't even do reviews, but this AT&T irritated me. I was thinking about switching from T-Mobile…read morejust to get a iPhone 17 deal. I've been waiting over a hour to get helped. You got some employees talking to each other while people waiting. Slow. While I was waiting, I was looking up who had better connection anyway and apparently T-Mobile.

Terrible experience don't go to this store!!!! An employee of there's added 3 devices in my name…read more Even though they fired him it's been 7 hours and counting and my issues still hasn't been resolved. The management tell lies and didn't handle much. Save the headache and go to a different T-mobile office because YOUR PERSONAL INFORMATION IS NOT SAFE!!!

If i could give them zero star i would! They don't even deserve that one star…read more I talked to Irvin or whatever his name is. They mostly on their phone playing games or doing nothing And they are all look like they are forced to be there !!! Omg what a mistake for me to get a line with them!!!

They are very organized here. I suggest setting up an…read moreappointment on VzW app or calling. Lorena, the manager, was very efficient and clear about my options. I went in trying to reduce our bill, because the Verizon app was suggesting there was a better plan for us. Lorena was very clear in communicating options and discount offers under the options. Great location for this area.

Clean, professional, friendly, and knowledgeable. Samantha is great! Dee is pretty awesome too…read more Thank you so much!!

I came in for assistance with a purchase I had made yesterday, and I received help from Diego. He…read morewas very kind, patient and knowledgeable. I highly recommend this Best Buy location because of Diego and employees like him! All of the staff I have met at this location are incredibly kind and helpful too!

Amazing customer experience, shout out to Ashley, she was very friendly and help full and she…read moreprovided the information that ended up selling me to buy the game I wanted.

I purchases a Motorola moto G phone on February 5,2026. The…read morephone has problems such as I sound underwater when I'm talking to people. When I take a photo, after a few days it disappears. All I wanted to do is change the phone or ret my money. They refused to do either. Bad customer service, terrible. I am leaving metro. I've been a loyal customer since 2003.

Always happy with the service I receive here. bought another phone for my son and they always go…read moreabove and beyond. I came in last night and they were out of stock of the phone my son wanted. No worries, Vanessa ordered my phone and I received it the next day!!

My dad used to say, "A penny saved is a penny earned." This little neighborhood shop (520 Broadway,…read moreVallejo) saved me a thousand bux and change. I've waited a day to make sure that the phone continued to WORK LIKE-NEW; it is. The phone was apparently circling the drain, function after function were going glitchy. The speaker stopped working altogether, the phone was dropping calls or declining to make calls altogether - "CALL FAILED" was it's mantra! I checked it in with Mister King and in a few hours he had it up and running smoothly. I was all set to go give APPLE more than a thousand bux for a new one: $80.00 and like I said, "LIKE NEW!" Thank you sir.

Replaced Samsung A71 screen that had been cracked. Business address is 520 Broadway in Vallejo…read more After King (owner) replaced screen the phone stopped working properly making calls and texts. Rather rather than taking responsibility, King told me every excuse in the book which included his hardships and financial situation. As a customer standing in front of him with a non-working phone, this was the last thing I wanted to hear. I asked that he replace my original phone, now that it was useless, after his repair. King to refused. Not only that, but he began throwing a temper tantrum throwing boxes and slamming the service counter with his hand as a child would do right in front myself and a patron waiting behind me. I received a refund for the screen replacement but was now out of a perfectly operating phone which I need for my job and life. King was the cheapest, fastest and most informative of the 3 businesses I got quoted for the repair, however in the end I regret my choice to give my business to A&M. Had King taken ownership of his repair problem and was able to keep his emotions in check I would not be here writing this review. Vallejo, in general, desperately needs some high quality businesses people can count on. It's just too bad we have this instead.

Great work and follow through! I highly recommend Wireless…read moreOptions! Thank you!!! And these words are for Yelp because you insist on Messages being a certain length. Idiots.

Gary was great! He provided quick service at a very reasonable price. I highly recommend! He fixed…read moremy iphone 16 pro max cracked screen in 30 minutes!

From Albert to the First Lady I meet they are Amazing honest and they know they stuff when it comes…read moreto repairing phones , laptops!!! 5 Great Service

I have brought two phones in over the last 4 years--one for repair after it quit working after…read morewater damage and the other one for new battery. Both times they fixed the problems quickly. We are still using the same phones today, a couple years later.