This location is always easy to walk into and mellow; I've never had to wait for support. I want to…read moregive a special shoutout to John who helped me decide on a new iPhone today. He was really knowledgeable about the tech, helped me get a look and feel for each phone, pulled up detailed quotes for all the different storage and size combos, and helped me make an informed decision confidently and quickly. Have bought and setup 2 new iPhones here over the years and had a pleasant experience both times. Way faster/simpler than going to an Apple Store. Also AT&T has different trade in and customer promotions than Apple so it's worth chatting with them first if they're your carrier and you plan to get a new phone. They'll also help you transfer all your data in-store, saving you a trip out of Sonoma. Thanks guys!

I'm not singling out this business specifically, but AT&T as a service is remarkably disappointing…read more My connection with Wi-Fi is dropped daily at 11 PM. This is Wi-Fi through AT&T.. My bill has tripled in price in the last few years, and honestly, my Wi-Fi is iffy at best on most days. The people they send out for repairs, either don't know what they're doing, or have been given incorrect information about what the problem is at my house, or they've never been trained in any way. I'm sure it's not the technician's fault, I have no idea what their training might be, but from my experience, their training has been very minimal. If you can choose any, any other carrier, besides AT&T or U-verse, run, don't walk

Today I upgraded my iphone on my Verizon business plan. This is my third visit to this particular…read morestore and I've always found the staff very helpful even when dealing with some very challenging user issues. Our phones are very personal and probably nothing in my life do I rely on so consistently minute to minute every day. Being self-employed it is even more critical. Marisela was there to help me out today, and she is fantastic. She gets to the point and is very upfront about options, costs, and preferences that would be useful to me. This small location can get very busy on my previous visits. So I went early in the am (and well before the weeks around the holidays!) and got my new phone upgraded quickly and was back in business within about an hour after the data was all transferred over. If you want to get quick results and don't need to go to a Verizon-owned store in Napa or Petaluma, I would highly recommend this place for busy people in Sonoma.

I have been in this store several times now. Each time there is atleast one employee sitting there…read morewith his thumb up his ass. Zero customer service unless they think you're going to spend a lot of money. I have been a Verizon customer for 10+ years and this is the only store I have experienced this. I just needed someone to help me put a glass screen protector on my new phone both purchased from Verizon.

What a terrible company! I used to be able to print my holiday letters there for a reasonable price…read morefor years then the price skyrocketed to hundreds of dollars. Today I needed to send a fax. There was no cover sheet and to get any help with it cost $30. These people should be run out of town. Go to Patt's Copy World instead where people will fax for you and the charge is minimal.

There is no one to help and we do finally find someone , they acted as though I was bothering her…read more And barely answered my questions. a week 10 days ago was told to me if I signed up for app I could get $20 coupon and would be in my account in 4-5 days. Today I was going to by a printer .First she overcharged me $60 when I told her it was on sale for she just changed it (not asking for a price check-which makes me question ) and apparently the coupon has not been activated ??? . I told the woman I was canceling the order People behind me gave me a thumbs up. I don't care if I have Togo out of town , I will not go in there again. In past I bought multiple computers iPad And such

I have brought two phones in over the last 4 years--one for repair after it quit working after…read morewater damage and the other one for new battery. Both times they fixed the problems quickly. We are still using the same phones today, a couple years later.

From Albert to the First Lady I meet they are Amazing honest and they know they stuff when it comes…read moreto repairing phones , laptops!!! 5 Great Service

I had a positive experience working with this shop replacing the battery in my iPhone 14 Pro Max…read more The owner who I believe is also the main technician seems to be very knowledgeable and talented at his work. I would definitely return for more work in the future.

From the owner: At Sonoma Wireless Repair, we specialize in fast and reliable iPhone repairs, iPad repairs, and…read moreother brands including Samsung, Motorola, Google Pixel, and more. We repair almost all kinds of device issues whether you have a cracked screen, battery issue, charging port problem, or software glitch. We also do phone training to help you get the most out of your device, perfect for beginners or anyone needing guidance with their device. Most repairs are completed the same day. We also offer free screen protector for every iPhone screen repair. We are located inside Cafe Mac in Sonoma. We are proud to offer honest pricing and excellent customer service. No appointments needed, just walk in for a quick fix and walk out with a working phone or tablet. We're your trusted local tech repair shop serving Sonoma County.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.