Store manager Courtney was amazing. It has been years since I've dealt with someone as…read moreknowledgeable, patient and helpful in retail as her. She literally saved us hundreds of dollars. I'd give her 19 stars if I could.

For starters we had a HORRIBLE experience at the Verizon on 19th, their customer service was…read morehorrible. We went to a different location and the store manager Courtney was amazing. She was patient and explained everything making sure I got the best deal and all the perks. If it wasn't for her I may have dumped Verizon altogether and went with ATT.

THE ADDRESS IS WRONG. but I did call the phone number and the guy that was working was very kind. I…read morehad drove across town to three different cricket locations and they all said they were open but when I arrived they had gone on their lunch breaks for OVER an hour (the one on florin road i don't recommend) the representative here waited until I got there to help me troubleshoot shoot my phone and was awesome. Thank you.

Regular Cricket customer, came in and Brian helped me out. Super nice guy and explains the sales…read morethey had going on. Ending up walking out with a great deal on the iPhone 13 and still hooked it up on the case and glass. Really sweet of him, thank again!

Check your phone for suspicious apps if you've activated a phone here! Do not let your…read moreelderly/senior loved ones go here alone!!! My mother purchased a phone at this MetroPCS. July 1, 2026 with an employee named Amir . A couple days later my grandma started getting a ton of notifications on her phone, mostly from an app called "All File Viewer". I always help her when she wants to download a new app and we definitely didn't download this one and it sure wasn't on her old phone. There were a couple of other apps that were sketchy that I took screenshots of. These were not apps that usually come on Anroids like YouTube or Google apps. Her phone was already very glitchy and losing battery very fast. These were not apps that usually come with Android phones like YouTube or Google apps. So we made a trip to the store on July 9th hoping for some answers and to possibly return it. It was just Amir there, my grandma said it was the same guy who sold here the phone. When we asked him about the apps, he grabs the phone and goes "Yeah." As we continue to explain and he goes through the phone, he goes "Yeah, yeah, it happens all the time." And insists that she must have downloaded the apps. We also asked him why he put a $50 screen cover on her phone without asking her or telling her the price. He said she wanted it and that he actually gave her a discount, and said it was $430 retail. I asked how when the price for the phone is $229.99 full price in-store and online. Then he said its $430 out the door and said he can charge whatever he wants. So at that point we just wanted to return the phone but couldn't because it had an "updgrade". The upgrade? Putting her phone number on the phone. When I looked it up this is an actual policy of MetroPCS, keeping your same number on the phone is considered an upgrade and makes it final sale. So now she's stuck with a phone that even with a factory reset, may still have malware on it. We asked when the manager was going to be there. He said he was the manager and owner of that location. He said that the store on Franklin was corporate and some guy there was the district manager. I already checked before we went and there are no more corporate locations and he just kept saying that that one was. So the same things are probably going on there. So we were kinda done and just said we'd just report it. That's when he grabbed the phone again and started deleting the apps. My mom took the phone back and we left. Also, when she went on the 1st, she forgot her pin. He was able to circumvent it and gave her new security questions so that she could change it when she got home. When she tried to input the answers, it didn't work. She just ended up calling MetroPCS support. There was another woman customer there when she got her phone and he was going back and forth between their phones setting them up. The whole thing was very shady and left me with an awful feeling.

Worked with Barbara and she was wonderful!! Definitely felt like this store was super honest and…read morewill get you the best deal for you!

The store was clean and organized and everyone was very friendly! They were able to adjust my…read moreprescription Quay glasses while I shopped and they feel great!

My little family and I are going on vacation next week so while shopping at the Arden Fair Mall on…read moreSaturday, we decided to stop in and see about getting new sunglasses for my husband. They had a BOGO sale going on plus a 50% off sale on select styles. Unfortunately, my husband didn't find any style he liked this time so we didn't buy a pair, but staff were very friendly and helpful. I love Quay sunglasses, they are the only brand I buy and I think they are great quality. I am pretty rough on my glasses and just throw them into my purse or bag, so I like the price and quality that Quay offers. They also sell prescription glasses and they take insurance I believe - I will have to check that out next time! Store was a decent sized and organized! I will definitely be back the next time one of us needs a new pair!

Best store in Sacramento! I highly recommend this location super professional and respectful as…read morewell as transparent.

I got my phone fixed and we're súper profesional i recommend them! Thank you guys for the serviceread more

It was quick simple and easy & provide you really good deals on holidays especially. They also do…read morephone repairs.

Offers great customer service, plenty of phone cases to chose from. Easy fast and simple visits so…read morethis store. They don't waste your time.

Alright, I'm stoked about this store and the employees! I have never in over 18+ years with Boost…read moreMobile, found a store with such exceptional employees. Shino and Jonathan were customer service orientated, mindful of my phone situation, accommodating, funny to say the least and respectful. I've been into many Boost Mobile locations but not one like this. These two young men are exceptional examples of what employees should be like. Thank you, for making my experience an absolute joy!

Jonathan helped me out. I bought a The iPhone 12 , he was very informative and kind through the…read moreprocess of me getting my phone. I was having a rough day I had dropped my old phone stopped working and had my back up phone, but the Sim card was not working, so I ended up buying a new phone . he was very professional and kind. That young man deserves a raise. The ambience is clean and tidy.

Tony did a great job! I highly recommend this place. Excellent service and product. Thank you!read more