The owner was super nice and helpful! I brought in my iPhone with an exploded battery, and she got…read moreright to work on it. She even honored the quote she had given me through Yelp messages about three months earlier, which I really appreciated. The pricing was very fair, and she had my phone fixed and ready to go in about 30 minutes. Great customer service, quick turnaround, and an overall great experience. Definitely recommend!

My iPhone 17 pro max's screen was shattered and blacked out, I called and she didn't have the…read morescreen but she ordered it for me. It arrived quickly the next day at which point I went over and dropped my phone off, she was done in about 20 minutes. Great quick service and really good prices, definitely recc

Andi went above and beyond trying to accommodate my needs. He traveled quite far to pick up my…read morephone because I couldn't take it to him that day and we didn't want to wait any longer for water damage to get worse. He also gave me the best price and most fair service in comparison to to other store I called before him. I would highly recommend him.

Great service! Good communication. I recommend Andy. He'll even deliver to you. He's starting…read moreup a new business and we all should give him a chance.

I went to NEO Phone Repair (inside 99 Ranch, near the hot food side) because I thought I had two…read morebroken camera lenses on my phone. They told me to bring it in and said it would take about 25 minutes. When I came back, they explained that it wasn't actually my phone's lenses that were broken--it was just the lens protectors I had forgotten I had on. Instead of charging me for unnecessary repairs, they simply replaced the protectors and only charged me for that. I really appreciate their honesty and integrity. They could have easily charged me a lot more, but instead, they saved me money and gave me peace of mind. Hard to find service like that these days! Highly recommend NEO Phone Repair if you need trustworthy and reliable phone repairs.

Service was great! Came here to replace iPhone screen and charging part. Since it's an older…read moreiPhone, they had to order the parts and wouldn't be here for 5-6 days. Got a call the next day. parts came in early. Took about 30 minutes for them to replace both parts.

Took them my gold iPhone the son blow it up they try put my phone back together on a hole different…read moreblue I phone the camera didn't work correctly still an just broke 3days later the back plate just cracked apart. Good luck if you take yours. Gave me an older model phone witches I couldn't use because wouldn't support the apps I need for work . Still have it just never went back to your store give it to yall. Plus you guys kept harassing calling an texting say you have the location of the phone so you could of pulled up to get it

Was in shopping with the family, and I brought in my daughter's iPhone to have the cracked…read morescreensaver replaced. In and out in less than 5 minutes and only $10 for a great installation! No air bubbles or lint to wrestle with like I've had with my own DIY jobs.

Get It Fixed saved my beloved iPhone. I'm a die hard otter box phone case user. I drop my iPhone…read moreall of the time and time after time, thanks to my otter box, my phone survives. Well, my luck ran out and I dropped my iPhone in the dreaded face down landing. I picked it up all nonchalant and was shocked to find that my screen had shattered. I tried to live with a shattered screen but I felt so shoddy and unbecoming with a shattered screen. I went to the Apple store in the mall where they determined my Apple care had expired and it would cost $169 to replace my screen. One-sixty-nine. I smiled and politely said bye-bye. I ran to yelp with my arms wide open and found Get It Fixed. If you don't know it's there, you will miss it. It's above Enterprise rent a car on the corner or Folsom & 65th Streets. There's ample parking and the store is extremely clean. Like, meticulously clean. The decor is super cute, very modern and Swedish. I got there at 5:45 PM, showed them my phone and was quoted $69 for a new screen. I asked if the screen was aftermarket or OEM. They expressed that it was aftermarket but could check their inventory for an OEM screen. They had an OEM screen for an additional $20. I went with the OEM screen, I felt I owed it to my poor phone after being so careless. I had no idea they close at 6 PM, but they fixed it right away and I was out the door with my new old phone. It's been a few days and everything is working fine as far as I can tell. They give a 90 day warranty. They also gave me a free screen protector for checking-in on yelp. I totally recommend Get It Fixed for location, parking, customer service, availability & efficiency. I'm not sure how they compare in price to other phone repair shops as I don't time to be shopping around but after paying $700-800 for a phone, you really just want a place that will do it right and take care of you and that's just what they did.

Be aware of all the shit he throws in y'all phone & added material to the inside also he lost…read morescrews to the inside of my phone. Phone swiped and pressed thing by itself sometimes wouldn't recommend.

Fabulous! The work done, the price and the excellent customer was is top notch. I'm very impressed…read moreand no, I am not a relative.

Wow, what amazing customer service! I was having issues with my Hotmail account and, while this is…read morenot their specialty, Dairy went out of his way to help me out when I called in a panic! While there, I watched him multitask with many customers, very efficiently and with an upbeat and positive attitude! Just listening to him work and interact with customers demonstrated his extreme knowledge of everything tech! I came here on a recommendation, and I am, in turn, recommending him to you. These are my new phone go-to guys!

This is my official update to this business under the title Fix my Gadget. This business has two…read morelocations, one store on Watt Ave in Sacramento and one store in Grass Valley. Every business has it up and down with employees who are not committed to work, The owner Sara and her husband has the two stores and now in need of talented staff who needs work and don't mind assisting customers in a high caliber way. Give a call and inquire if you feel you be the qualified remedy to be successful.

I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

I got my screen fixed for an affordable rate and it took less than 30 minutes. I'm actually going…read moreto get the back of my phone fixed when I get the chance because the customer service is so GOOD!

I don't know about this place Shawty parts wrong sizes expensive I found a better place down on…read more28th St. better work better parts better price. I don't think I would ever come back here..

Brought my laptop in to see if it was worth saving , ran into a good human being. The counter help…read morewas very friendly and resourceful and a wealth of knowledge. Next time I have electronic drama , this will be my first stop.

Took in my iPad with a ton of cracks in the screen. These guys were amazing. Only $130 and they…read morefoxed it on the spot. I was in and out in less than 30 minutes. Highly recommend them.

He can fix anything! Honestly the best repair shop I've ever been to. Customer service is amazing.read more

I HIGHLY recommend coming here for any electronic needs you have…read more I was having a crazy PC problem and took it to a -different- repair shop where they charged more for their diagnostics, just to tell me after a month that they couldn't help me. I decide to test my luck here, and after giving Anthony a rundown of my problem he told me he could take my PC and get started on it. After a few trial and error runs and thorough testing, he saved my PC! Excellent customer service, knowledgeable staff, and at very fair prices! If I ever have any more concerns in the future with electronics I'll definitely be bringing them here.