#UPDATE After a little over a week of use. The caveats below…read morestill persist. One thing I've also been noticing is my screen will sometimes lag heavily. This goes for watching a video as well. Video will be choppy/laggy and this never happened to my original screen. Sometimes if I charge my phone and play music and use Apple Maps, the screen will also lag heavily I'll. Again this never happened with original screen. I've also noticed greatly that my battery % is being drained a lot faster. Even if it's regular use like how I did with my original Apple screen. I suspect it's the aftermarket screen. However, the 4 star review will still stay. Just an update. Will probably buy a new phone soon but this is still decent for $85. Great customer service. Fast service. I replaced my iPhone 15pro screen due to cracked screen. The only downside that resulted in 4/5 star is the aftermarket screen. It's great for a quick on the go if you don't want to spend $180+ for an original screen. The lighting on the aftermarket screen does have a light blue led color to it and it is not as vibrant as an orignal Apple screen. This you can tell. I don't mind this as my eyes will get adjusted to it. However, my biggest gripe to where I can tell a big difference on is the lag input on swiping. Just swiping the Home Screen to the next screen, the apps become blurry and it isn't a smooth transition. Another, big issue is the touch screen. I did put another screen protector layer on top of the new after market seal (the seal is part of a warranty depending on if it breaks or not). So I decided to try and protect my screen further. Upon doing so, I can tell a big difference in typing my letters especially the letters to the side of the screen "A a S P L & backspace". I now have to press my screen ALOT harder to register the letter I want. I find myself having to backspace and retype my words a lot more as pressing the letters do not register sometimes. Sometimes swiping from bottom screen up to close an app also does not work and I would have to press my screen hard to swipe up. Overall, this is a good purchase for a quick $85 on the go. If you do not mind the caveats I have listed here (maybe it's just my screen) then $85 is great. Other than that, you may want to spend more and get an original Apple screen.

The service here was excellent--fast, professional, and very accommodating. I had completely…read morecracked the front screen of my new iPhone, with streaks of light running down the center. They quickly ordered the correct replacement screen for my model and had me back in just two days later to complete the repair. After the fix, my phone did show a notification stating: "Unknown Part: The display for this iPhone is not recognized. An Apple Authorized Service Provider can repair or replace the display to restore full functionality." Personally, I see this more as Apple's way of limiting repair options rather than a reflection on the quality of the work. The shop was able to work around the notification/issue, and restored my phone so that it was fully functional again. Of course, if you have the budget to go directly through Apple, that will always ensure an original part and complete manufacturer support. But for those of us who can't afford to replace a device every time life happens, this repair was a reliable, cost-effective solution.

Best place to fix your phone in Sac! I had a very good experience getting my phone fixed there…read more From the moment I walked in, the staff was friendly, professional, and willing to help. They clearly explained the issue with my phone and the steps needed to fix it. The repair process was quick and efficient, and my phone has been working perfectly since. I really appreciated the great customer service and smooth overall experience. I would definitely recommend this place to anyone needing reliable and timely phone repair services.

Business is located inside a Walmart…read more He took good care of me and my iPad. I broke my screen and he repaired it quickly and efficiently. Then I dropped it on the way out. He fixed it again and helped me, too. Good guy.

A few months ago I gave them a unusual challenge I suppose with a broken LCD dashboard for a…read moremotorcycle that just needed a screen replacement. They were able to open it but thats where the service stopped. I got my LCD back opened and paid for the labor. I was told they would look for a replacement LCD for me but never did. I called to follow up and just end up giving up and completing the fix on my own. On the plus side, I learned how to repair my own LCD dash so thats a plus.

Super helpful and quick. The customer service was great as well, I just walked in and within 5…read moreminutes they solved my issue!

Very disappointed in my experience. I received a phone call that my device was ready for pickup, so…read moreI went to pick it up and paid the pick up fee. I noticed the joycons attached weren't mine, so I gave those back immediately. Admittedly I should have looked at things more thoroughly, but they were about to close and I was in a rush to get home. Once I got home, the real problems started. The Switch will not power on. I gave them a working device that would charge if you jiggle the cable back a little bit, and after paying them and not having a Switch for several days, I now have a Switch that will not power on AT ALL. As I was troubleshooting it to figure out why on earth they'd return me a device that wouldn't power on, I noticed that a crack on my Switch housing was missing, which seemed very unusual because I only paid to have the USB-C port replaced... So then I went poking around in the device itself, and it had a copy of Minecraft inside AND there's a sticker on the back with someone's name on it.... not mine. Seems like whatever happened, they got our Switches mixed up, so now this woman has my Switch (and has probably factory reset it by now) and I have hers. THANKFULLY most of my saves are in the cloud, so the only true loss in all of this is my pokemon saves, since those won't let me backup to my memory card and/or the cloud... but ugh that's still quite a few hours of lost playtime. I'm sure Asurion will repair this one, too, and get it to power on since I guess this is my Switch now and the repair is covered by warranty and I suppose having a Switch that doesn't have a crack in the housing is a win.. but yikes, now I have to go through all this hassle to get this woman her copy of Minecraft back somehow.. and I still may never be able to, so she'll just be out her game and have to buy it all over again. :( EDIT: So I got my Switch back and now it's even worse. Not only does the USB-C port *still* not output video, but now the left rail also won't charge my joycon, so after paying for a repair I actually. have a less functional device than I started with.

Walked in to get help with a broken back of an IPhone 14 Pro. Very friendly, helpful woman who…read moredescribed the problem with this particular device model and the repair needed. It would take about 48 hours to fix as it's done with a laser vs removing and replacing the back. Hence need to leave phone for 48 hours. About $200 for the repair. Other options would be leave as is, cover with a new phone cover so not to see it or replace the phone. This business sells a limited quantity and varieties of phone covers and cords. There is a seating area for guests to wait. This business also does Asurion insurance work.

Andy was excellent and very professional ! My husband and I loved his service , communication and…read moreoverall commitment to fixing my shattered back screen AND camera ! He fixed my camera so that my .5 on my iPhone would also work again ! He understood the assignment and worked on my phone twice and both times fixed ! I got a new back screen and new camera ! He fixed all 3 camera lens on my iPhone 13 Pro Max ! And he fixed my fully shattered back! Excellent ! Please if you need honest, reliable and committed work done to your hard earned devices go to Andy!

Great service! Good communication. I recommend Andy. He'll even deliver to you. He's starting…read moreup a new business and we all should give him a chance.

Service was great! Came here to replace iPhone screen and charging part. Since it's an older…read moreiPhone, they had to order the parts and wouldn't be here for 5-6 days. Got a call the next day. parts came in early. Took about 30 minutes for them to replace both parts.

I went to NEO Phone Repair (inside 99 Ranch, near the hot food side) because I thought I had two…read morebroken camera lenses on my phone. They told me to bring it in and said it would take about 25 minutes. When I came back, they explained that it wasn't actually my phone's lenses that were broken--it was just the lens protectors I had forgotten I had on. Instead of charging me for unnecessary repairs, they simply replaced the protectors and only charged me for that. I really appreciate their honesty and integrity. They could have easily charged me a lot more, but instead, they saved me money and gave me peace of mind. Hard to find service like that these days! Highly recommend NEO Phone Repair if you need trustworthy and reliable phone repairs.

Dariy was super helpful and saved me money instead of fixing my phone screen he saved me by selling…read moreme a better phone! He could've just took my money because I was pretty desperate to get my phone screen fixed. Thanks Dariy! I would absolutely recommend Hot Tech Repair if you're in need of any repairs to your cellphone.

The guy diagnosed my phone issues free of charge, and since it would be tricky to fix I just wound…read moreup buying a new, much better phone from them, and they gave me $30 off the marked price. They were really nice and personable and I would definitely recommend!

Amazing customer service. The man who helped me was extremely kind and patient and helped me with…read moremy laptop. Definitely a great business and I would recommend it to others.

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I think at some point I gave up on my pc build and wanted to tear every piece of my hair off. I met…read moreAnthony through sheer luck at the right time during this moment. I ended up bringing my pc to him to troubleshoot some more, and even then, he tried his best until he recommended to finally try another solution, which I would have never by myself, mind you. I'm glad he did, now my pc is upgraded and runs better than ever, and I am super grateful he spent a whole lot of time just to get every detail done correctly. Got something that needs fixing? Go here, you will not regret it. Reliable, thorough, and excellent service. Thanks, Anthony, I'll be back with my Xbox c:

These guys offer great service, my buddies Xbox was brought in with a busted HDMI and they realized…read morethe whole motherboard needed replacement and they got it all handled!

The owner yells at anyone who tries to park in front of his store. He was hitting the hood of…read moresomeone car with his fist telling them he'd tow their car. Even when his store is closed. He decided to take his anger out of the person trying to calm the situation down. Seriously, stay classy Sacramento!! Calm down, it just a parking spot.

Do not come here they don't do refunds Ahmad was rude asf to me because I wanted my refund after…read morethe part they fixed did not work he proceeded to tell me no refunds after I ask what was the refund policy he was very rude didn't have a return policy what places does that? Honestly don't waste your time here their losers who will take your money DONT COME HERE THEY WILL RIP YOU OFF