Andi went above and beyond trying to accommodate my needs. He traveled quite far to pick up my…read morephone because I couldn't take it to him that day and we didn't want to wait any longer for water damage to get worse. He also gave me the best price and most fair service in comparison to to other store I called before him. I would highly recommend him.

Great service! Good communication. I recommend Andy. He'll even deliver to you. He's starting…read moreup a new business and we all should give him a chance.

I went to NEO Phone Repair (inside 99 Ranch, near the hot food side) because I thought I had two…read morebroken camera lenses on my phone. They told me to bring it in and said it would take about 25 minutes. When I came back, they explained that it wasn't actually my phone's lenses that were broken--it was just the lens protectors I had forgotten I had on. Instead of charging me for unnecessary repairs, they simply replaced the protectors and only charged me for that. I really appreciate their honesty and integrity. They could have easily charged me a lot more, but instead, they saved me money and gave me peace of mind. Hard to find service like that these days! Highly recommend NEO Phone Repair if you need trustworthy and reliable phone repairs.

Service was great! Came here to replace iPhone screen and charging part. Since it's an older…read moreiPhone, they had to order the parts and wouldn't be here for 5-6 days. Got a call the next day. parts came in early. Took about 30 minutes for them to replace both parts.

Was in shopping with the family, and I brought in my daughter's iPhone to have the cracked…read morescreensaver replaced. In and out in less than 5 minutes and only $10 for a great installation! No air bubbles or lint to wrestle with like I've had with my own DIY jobs.

Took them my gold iPhone the son blow it up they try put my phone back together on a hole different…read moreblue I phone the camera didn't work correctly still an just broke 3days later the back plate just cracked apart. Good luck if you take yours. Gave me an older model phone witches I couldn't use because wouldn't support the apps I need for work . Still have it just never went back to your store give it to yall. Plus you guys kept harassing calling an texting say you have the location of the phone so you could of pulled up to get it

Be aware of all the shit he throws in y'all phone & added material to the inside also he lost…read morescrews to the inside of my phone. Phone swiped and pressed thing by itself sometimes wouldn't recommend.

Do not take your phone here!! Bad customer service! They fixed the screen but they didn't do it…read morecorrectly so the calibration was messed up. Kept my phone overnight . Face ID wouldn't work. So they put the old (broken) screen back on!! Stupid!!

10/10 Screen replaced in under an hour they were very helpful, definitely would recommend the…read moreservice if you need anything done.

Great experience. Friendly staff greeted me as soon as I walked in. Prices were fair, and the job…read morewas done in less then a day (my phone looks good and how I was hoping after the repair) For those who've never been here before, I'd note two things: 1) You can't pay with a regular credit card, I ended up paying with Zelle. 2) You DO NOT have to go up any stairs to get to the store. They are on the first floor towards the middle of the building. There is another (out of business) store upstairs that can easily be mistaken for this place, don't be fooled by it!!

I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

I had my husband go in to get my phone diagnosed because the screen turned white and then turned…read moreblack and would not turn back on. First they tried one screen after 4 hours of my phone being in their office it was glitchy and did not work. They tried another screen that one also didn't work then they tried a 3rd screen that they did not state was $350. They had my husband in there for 4 1/2 hours and even an hour past closing time. He was arguing with the owner of the shop over the phone for those entire 4 hours trying to get a refund for the $130.66 and they finally agreed to refund it since we did not want the screen and they took it off and put my broken one back on. They ended up giving him $87.00 back and scammed $43.66 out of the money we paid. No this did not include the $35 deposit that you have to pay to get your phone diagnosed which you do not get refunded which is understandable. They then came to the conclusion that the battery is bad in my phone and needed to be replace and the owner of the store wanted another $35 to diagnose if my battery is actually bad and then however much more on top of that to replace the battery he said no and left at 8pm last night. He went back in today and the owner was refusing to answer the workers phone calls because they have to get verification that they can give cash back. I did the math on the markup price of the original $150 screen replacement that they still wanted to sell to me even though it was glitching and malfunctioning. I found the website they order from and they are charging a 74.43% markup on replacing the screen. DO NOT GO HERE UNLESS YOU WANT MONEY SCAMMED FROM YOU. I will be going back myself and getting my money back.

I got my screen fixed for an affordable rate and it took less than 30 minutes. I'm actually going…read moreto get the back of my phone fixed when I get the chance because the customer service is so GOOD!

This guy saved my day! Dimitri fixed my phone in 30 minutes it wouldnt turn back on on the day of…read moremy daughters birthday! He saved my day and he has my back! Loyal customer!!!

The work was very interesting and professional. All questions were answered well. I would recommend…read morethis shop for repairs and maintenance. The

Andrew - excellent service. Keeps you entertained with conversation while doing your phone in…read moreMINUTES... how fast he goes it makes it seem so simple I can do it, then I look at all his tools and what's he's doing and realize exactly why I'm letting the professional do it. He's by far my favorite repair man and already plan on coming back with old products to get fixed. It was word of mouth that brought me in - so his service goes a long way