II sought a quote from a few cellphone repair shops. Repair all Phone Repair responded before…read moreanyone else did and the quote that they gave me was also the most reasonable one, so I took my iPhone in for a routine screen replacement. They did the job quickly, and they returned my phone to me looking like new, all sparkly clean and everything. When I first walked in I was taken aback by how empty the store was. I was expecting merchandise and flashy signs, but it was kind of bare. In conversation with the person who repaired my phone, I learned that they prefer to focus on phone and device repairs and that they will leave phone cases, covers, and accessories to the other retailers. I found this no nonsense approach to be pretty refreshing actually, and I could see it in action during my visit with their professional manner in which they get straight to the point and accomplish the task. They are a capable service, they communicate effectively, and they definitely understand their purpose. I will be bringing all of my device repair needs to these guys.

Reached out via yelp for a quote on battery replacement and a broken back glass. Was given quote…read morevia yelp. Went into shop, person I spoke with on yelp wasn't the one in store. Recieved a very different price, about a hundred dollars more. Ended up talking to whoever yelp is connected to for this business again, and they told me they could do it for that price personally. I came in again, to a third person. Ended up going elsewhere just cuz of the run around.

I came to this business to get my I-phone 13 fixed. My phone was not charging. John assisted me, in…read more giving me opinions in how to troubleshoot my phone charging issue. He showed me that it was my charging cable! I bought the charging cable and got a new phone case too (got a discount on case!). John was professional, knowledgeable and friendly. This place will for sure be our go to for our future electronics repairs.

I brought my device in to have the LCD screen replaced due to a crack. When I received the iPad…read moreback, I immediately noticed that the front-facing camera was not properly aligned which I thought was weird because replacing the screen, you don't need to mess with the camera and there was visible dust trapped between the LCD and the touchscreen. I brought this to his attention, he attempted to fix the issue however after the first adjustment, the camera was still not correctly positioned, and there were smudges on the LCD screen. Then he made a second attempt, but the camera remains misaligned and there is still dust visible inside the display. This is not the level of quality I expected from a professional repair shop. The device was returned to me in a condition that is still not properly repaired.

Fantastic place and I'll be going there again anytime I need help with my phone. They installed a…read morescreen protector for me at an extremely affordable price. Customer service was great as well. Hidden gem in Manteca, great prices.

I was referred to this place by a friend and they took care of two devices for my husband and I…read more Reasonable pricing and fast service. Will be back

Theres absolutely no customer service staffing for electronics. They have everything behind glass…read moreand I came in to buy a pair of headphones and probably 15 to 20 target employees passed me in an hour doing online car orders and didn't bother to send anyone to electronics to sell me a pair of beats that I fully intended to buy. I needed a rice cooker and some 50 cent tumblers so I grabbed those and left but if your gonna have everything behind glass you ought to have people to open the stuff or just become an online retailer. Dont try to trick people to come into brick and mortar when your just an online retailer.

I tried to prepay in cash after Metro sends me a reminder text to do so within 6 days when my…read moreservice would be up but both Metros in Manteca say they cannot do that as if it was only possible the before day or the day of. I've never had this problem at any other Metro including the previous Metros management in the same locations. locations 1178 E Yosemite Avenue, Manteca, CA 95336 & 1166 N Main St, Manteca, CA 95336 . I can also pay for an extra month at others. I also find it odd that they send you a text with a code to give them a confirmation but what if someone else was paying for me or I was paying for someone else. I don't know if they understand that this is a prepaid service and not a bill.. also can you cut out all the small talk & wasting time when you have others waiting in line to receservice and people walking out from getting tired of waiting. It's like the business model is designed around not making money because people are almost forced to take their business elsewhere.

10/10 go and see Tayler. He was super helpful. After a terrible experience at the other location I…read moream glad I didn't give up and decided to visit.

I like their customer service at this location. TMobile has great rewards on Tuesdays.read more

Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

I have come here a few times and it's been fine. My daughter and I bought new phones at AT&T. They…read moredidn't have screen protectors so we decided to go next door to buy some and have them put on our phones. The worker seemed nice and worked quickly. BUT what he was watching on the tv was inappropriate for a place of business. I did not catch the first line of the show that was on the TV but the next line (that was repeated several times) was, "I'm gonna eat your a**." Luckily the daughter that was with me is an adult, but that really doesn't matter. I am in a place of business that is not catering to strip joint clients. I am in a business that is catering to people of all ages. It was highly inappropriate to be hearing this on the TV that was accessible to everybody in the store. I will say that when I looked at the TV, everybody was fully clothed, but that is still inexcusable for the type of language that was being said on this particular TV program. I will not be back because I do not want to hear that. What you do in the privacy of your own home is your business but not in a place of business. I will be letting all of my families and friends know not to go there. I am just glad that my younger daughter was not with me. oh, and by the way, the employee apologized for what was on the TV. As if that made it OK.

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

They overcharge you big time and the customer service is horrible. I never get my credits promised…read moreto me, don't waste your time!

Verizon does NOT value it's long term customers. So, I guess I should be saying "Thank You,…read moreVerizon, for not valuing me as a Valued, Long-Time, Loyal Customer. I went across the street to TMobile and got treated as a Valued Customer should be treated." Loyal customer for over 20 years, never got anything for free from Verizon. My iphone gave out and I went in to see what kind of LOVE Verizon has for it's LOYAL LONG-TERM CUSTOMERS. First Customer Service Rep had me walking out with just having to pay the sales tax on a new iPhone 15. Got stuck on transferring data and had to get the boss. I explained to the "boss" Simon, that I was a long time customer and my phone broke. I wanted a free phone (just like a new customer would get) for my over 20 years of Customer Loyalty. He told me he was "The Boss", he said how things went around there and that shouldn't be a problem, he just needed to look at something. He looked at a few things, then he stopped looking and tried to sell my their internet, then he tried to get me to apply for the Credit Card - which I did because it was going to make paying my bill easier (To be honest, I felt like the quicker I said yes to him, the quicker we could get back to processing my transaction). Once he got all of that taken care of, he went to review my prospective purchase and told me that "No, the plans we have cost "X". I said "No, your employee told me all I was going to pay was the sales tax." He said "No, our plans... blah blah blah." He called the other employee over, who apologized and said he made a mistake. That I would have to pay for the phone after all. So much for "Customer Loyalty". The "deals" are just for new customers, to get them in the door. Us long time, loyal customers aren't worthy of a good deal now and then. Especially after being with Verizon for over 20 years. I took my phone back, went across the street to TMobile. I got a brand new iPhone 15, the phone case, wall adapter for charging AND an Apple Watch (ALL FOR FREE), along with free Netflix and Apple TV. I also didn't get charged a fee to import my phone data onto the new phone. When I walked out of there, my phone and my apple watch were both completely ready to use.

Didn't like their response, after telling them exactly what I was experiencing with my phone. After…read moredoing a phone scan and from issues that I was experiencing, I knew that I needed a new battery. I also needed a new screen since it was cracked. They couldn't give me an estimate and wanted me to bring the phone in so they could "find" other issues.

Got iphone screen replaced and when the screen became unresponsive in a few months went back and…read morethe person was gracious enough to replace free of charge. However, the screen is not perfect still as it glitches but I guess thats what you get for after market screens.

I called to ask about phones for my kids for the holidays as I'm talking the manager hung on me and…read moreI called back and told her that was very rude & she said I already answered your question, but since when do managers hang up on customers mid conversation and not ask would you like to buy the phones or is there anything I can help you with? Then I asked for her name and said her name was Stella but I looked up on the website and the store managers name is Ileina. She was very unprofessional

Totally scammed me! Added an extra line telling me it was just a phone number, that it was not…read moreactually another line. I was told it was necessary to get the first responders discount. I found out this was a complete lie. Be aware please.