I'm writing this review with my first ever pair of progressive glasses on and I purchased them…read morefrom Village Eyeworks! From the moment I walked in, I was greeted enthusiastically and assisted in finding the perfect pair of glasses for my face. Steph was friendly, gave me honest feedback, and provided answers to all of my questions. The bonus was Bob also shared his opinion-brought out a brand new pair of frames that were still in the back-and I was so pleased with their service I bought two pairs of glasses (one of them was the pair from the back). This dynamic duo have been in the business for a long time and with their customer service most certainly will continue to have me, and others, for a long time to come. Thank you Steph and Bob for 'focusing' on the customer, 'seeing' me, and sharing your in'sight' with a first timer in glasses!

I cannot say enough about the service at the Village Eye Works! I have been wearing glasses since I…read morewas about 12 years old and I am now 60, and in all the years of wearing glasses I have never had the customer service that I received at the Village Eye Works! The sweet father and daughter team that own and run this lovely little glasses shop are truly wonderful at what they do. Every-time I have purchased glasses in the past I have gone into an eye glass store and they have handed me a tray and said go find your frames... and an hour or so later I have a tray filled with average looking frames that I may or may not really like. Then the store clerk helps me pick lenses for the frame that I narrow down my selection to and I get the same old glasses I always get. Well not this time! I went into Village Eye Works and was very pleasantly greeted and then actually helped by the father who was very happy to help me look for glasses that fit my face and looked great on me! We were then joined by his daughter who helped us and it turned into a personal shopper experience where they helped me find the perfect glasses for me. I ended up with amazing, fun, colorful glasses and sunglasses that really show off my personality and I am getting compliments everywhere I go! I really appreciated their help and will definitely go back there for all of my future glasses! Customer service like it should be!! All I can say is Thank You! Tracy Laasch

America's Best is located in the Paradise Valley festival Plaza. We went to talk with staff about…read more an eyeglass prescription we had. Staff compared it with the former prescription. The optometrist told us that the new prescription was only slightly changed. It would not really make a big difference to get new glasses. Staff gave us an estimate for new glasses, not including a frame. Staff were very helpful and nice. We will consider the information given and decide from there. Shared parking lot.

If you're looking for an accurate prescription for eyeglasses your money would be better spent…read moresomewhere else. I said at the time of the fitting that the prescription was wrong and I was told to try it for a few days which is ridiculous, I've been wearing glasses for 50 years and I have never had such substandard service

Had a fantastic experience at Eyeglass World! Kelsea's attention to detail and warm personality…read moremade all the difference, and Candice was super supportive. Plus, the doctor is incredible, top-notch team all around!

I got my glasses from them about a year ago went fine and so I wanted to get my glasses from them…read moreagain when in my prescription was expired whatever got a new prescription how to get new glasses. The lady took absolutely forever when I told her I was on a time crunch, kept trying to pressure me into buying things that I didn't need for my glasses kept trying to buy me another pair when I kept telling her I was just a broke college kid needing to see ended up making me pay $200 and added on all of these things that I didn't say yes to including insurance, which I never agreed to told her I was in a time crunch continued to take her sweet time making me late for work. I tried to call and see when my glasses are going to be completed. They don't pick up ever they don't answer their phone.

Easy scheduling process and great communication about insurance and appointment reminders. Accept…read moretext messages which will include appointment reminders and a link for forms. Very nice location and the office is calming with peaceful pallets of color as a well. Found this provider through VSP after moving to the area. Dr. Wong and her staff are all absolutely fantastic! Everyone was so very professional and all on time. They have a wide selection of frames so beautiful that I selected a beautiful pair of Versace and a pair of Tiffany glasses for reading and work. It is so wonderful to find perfection!

Dr Fuller is very thorough nd thoughtful, with a great sense of humor. The front office staff are…read morealways helpful and patient with all the questions. We highly recommend!

Great selection and latest styles of regular and designer glasses at many price points. Something…read morefor everyone!!! Friendliest staff and always helpful in finding the correct pair!!! Milla goes out of her way to make sure that you have the best experience.

This location is walking distance from where I live; so it's the location that I prefer to…read morepatronize. It's also helpful that the staff is knowledgeable, kind and exhibit great patience when dealing with their customers. During my recent experience I had to exchange my glasses for a better option, the Optician Miguel was fantastic with helping me and assured me there was no issue at all in doing this. When I went to pick them up John the Optician that helped me was adamant that Lenscrafters wants me to be happy with my glasses. With this years glasses experience, I will definitely continue to do business with the PV Lenscrafters store.

Subject: Recognition for Exceptional Kindness - Gina at VisionWorks, East Cactus Rd, Phoenix…read more To Whom It May Concern, I would like to recognize Gina at your East Cactus Road location in Phoenix for her extraordinary kindness and service. When I came in with broken glasses, Gina quickly assured me that my insurance would cover them and even put a rush on the order since I was heading back to California for medical appointments. That alone was thoughtful, but what she did next truly touched my heart. As I was leaving, Gina called me back. She said she didn't want me driving without glasses. She walked over to the display wall, took a sample frame, gently popped my lenses out, and placed them in the frame so I could see clearly until my new pair arrived. She gave me safety and peace of mind without me even asking. After everything I've been through, including breast cancer treatment which affected my sight and losing a sister 2 weeks ago, Gina's compassion and understanding reminded me how powerful a simple act of kindness can be. She went far beyond her role and it made all the difference. Please recognize Gina not only as an excellent employee, but as someone who leads with genuine care and empathy. Her extra kindness is something I will never forget. Sincerely, Mary McNally

Made a rush order for contacts, 3 weeks later we are still waiting. First time I called they…read morecouldn't find the order said they would call me back, they did not call me back. Left a message again. Called again sat on hold for 30 minutes and he says the first order didn't go through, so he ordered them again yesterday. We will not get them in time for my daughter to pay in her game now and glasses are not allowed. HORRIBLE customer service. Just trying to get the contacts I paid for now.....can't seem to even get an answer on when.

Went in with a friend (to Scottsdale Q) this morning and got the best service!!! we tried on an…read moreobscene amount of frames. Rachel helped us narrow down our choices. She knew the names of every frame and we valued her opinion on which ones looked best. Thank you so much for your professionalism, sweet demeanor, and patience!!! you helped us tremendously, and made our process so much smoother. I, for one, find eyeglass shopping, daunting. With a Rachel I was able to stay calm and focused.

Great Customer Service. Wide selection of glasses. I'm looking at glasses at $95. However I picked…read moreout 2 pairs. Nothing extra. Did eye exam. Checking out, it was almost $1000.00. Please be aware. This is definitely not affordable.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

I honestly didn't even know places like this still existed. My wife was referred here by her eye…read moredoctor because her glasses had broken just outside of the manufacturer's warranty. Most businesses today just try to sell you a replacement. These guys actually repair glasses. I went into All American Eyeglass Repair expecting "maybe they can help," and instead it was more like "yeah, we see this all the time." Part of the frame had broken. They said it could be laser welded and that you'd never even see the repair. The part I appreciated most is they seem very matter-of-fact about everything. No giant sales pitch. Just "we'll have it done in about an hour." Sure enough, about an hour later the glasses were repaired and honestly looked like nothing had ever happened. There's something refreshing about finding a business that just quietly knows what they're doing.

A Gem of Craftsmanship All American Glass Repair…read more All American Glass Repair stands as a true hidden treasure -- a locally owned establishment where dedication, precision, and integrity form the very soul of the craft. When my cherished Christian Dior sunglasses were damaged, I could not bring myself to discard such a fine and valuable pair. Instead, I entrusted them to the careful hands of this exceptional artisan. The gentleman at the shop is not only highly skilled, but gracious, attentive, and deeply committed to excellence. My glasses were restored with meticulous care and remarkable precision, returned to me renewed and accompanied by a guarantee a reflection of genuine professionalism and pride in workmanship. In an age when so much is easily replaced, it is refreshing to encounter a place devoted to true craftsmanship, honesty, and personal service. I recommend All American Glass Repair with the highest confidence and without reservation. May such dedication endure reminiscent of the timeless traditions of Old World craftsmanship, where hands worked with patience, pride, and honor, much like the enduring artisan spirit long admired in Amish and Jewish master craftsmen, whose legacy reminds us that true workmanship is not merely a trade, but a noble calling. Address 2501 West Dunlap, Suite 5 Phoenix, Arizona United States With admiration and sincere appreciation, Jose Pienknagura JosePienknagura@gmail.com

I was helped IMMEDIATELY! I needed a professional opinion if my glasses could be repaired. While…read morewaiting another associate asked me IF I needed help . BEST NEWS - it was an easy fix. Fixed right on the spot.

I had this location repair some Gucci sunglasses. The clerk broke them and then told me AFTER she…read morebroke them that I was having them repaired at my own risk. The clerk laughed about this situation. Her behavior was inappropriate. The manager was not willing to assist me with this situation.