Great selection and great service. Additionally, stopped in for a repair on glasses I hadn't…read more purchased there, and they took care of me. Great staff and store. Highly recommend.

I'm writing this review with my first ever pair of progressive glasses on and I purchased them…read morefrom Village Eyeworks! From the moment I walked in, I was greeted enthusiastically and assisted in finding the perfect pair of glasses for my face. Steph was friendly, gave me honest feedback, and provided answers to all of my questions. The bonus was Bob also shared his opinion-brought out a brand new pair of frames that were still in the back-and I was so pleased with their service I bought two pairs of glasses (one of them was the pair from the back). This dynamic duo have been in the business for a long time and with their customer service most certainly will continue to have me, and others, for a long time to come. Thank you Steph and Bob for 'focusing' on the customer, 'seeing' me, and sharing your in'sight' with a first timer in glasses!

I wanted to update my original review because I believe it's important to recognize when a business…read moremakes a genuine effort to correct a bad experience. After my original Yelp and Google reviews, Ashley contacted me to discuss everything that had happened. She invited me back to see a different doctor for a completely new eye exam. Whether or not she fully understood my experience, I truly appreciated that she took the time to listen and reach out. Today I had my appointment with Dr. Wynn, and all I can say is she was incredible. She gave me the most thorough eye exam I have ever had. She took the time to discuss my previous experience, listened carefully to my concerns, and never made me feel rushed. She actually built different lens combinations in the office for me to try, had me walk around, sit at a desk, read a computer screen, and read printed paperwork to make sure my prescription worked in real-life situations--not just in the exam chair. I was genuinely amazed by her level of care and attention to detail. After my exam, Ashley took care of reordering all three pairs of my glasses. Although I'll have to wait another couple of weeks for them to arrive, I finally feel optimistic that I'll be able to see comfortably. My original experience was extremely frustrating, and I stand by the concerns I had. However, I also believe great customer service is about how a company responds when something goes wrong. Ashley and Dr. Wynn took my concerns seriously, treated me with kindness and respect, and worked hard to make things right. I'm hopeful these new glasses will finally solve the problem, and I truly appreciate the effort they made.

Visit the Paradise Valley Festival to find America's Best. We were somewhat surprised to learn the…read moreordered glasses were ready. It's nice that they arrived several days early. We were given both the glasses and shades. Of course after not having glasses for over a month, it was strange to put the new ones on. It will take some time and adjustment. Parking lot available.

Had a fantastic experience at Eyeglass World! Kelsea's attention to detail and warm personality…read moremade all the difference, and Candice was super supportive. Plus, the doctor is incredible, top-notch team all around!

I got my glasses from them about a year ago went fine and so I wanted to get my glasses from them…read moreagain when in my prescription was expired whatever got a new prescription how to get new glasses. The lady took absolutely forever when I told her I was on a time crunch, kept trying to pressure me into buying things that I didn't need for my glasses kept trying to buy me another pair when I kept telling her I was just a broke college kid needing to see ended up making me pay $200 and added on all of these things that I didn't say yes to including insurance, which I never agreed to told her I was in a time crunch continued to take her sweet time making me late for work. I tried to call and see when my glasses are going to be completed. They don't pick up ever they don't answer their phone.

Easy scheduling process and great communication about insurance and appointment reminders. Accept…read moretext messages which will include appointment reminders and a link for forms. Very nice location and the office is calming with peaceful pallets of color as a well. Found this provider through VSP after moving to the area. Dr. Wong and her staff are all absolutely fantastic! Everyone was so very professional and all on time. They have a wide selection of frames so beautiful that I selected a beautiful pair of Versace and a pair of Tiffany glasses for reading and work. It is so wonderful to find perfection!

Dr Fuller is very thorough nd thoughtful, with a great sense of humor. The front office staff are…read morealways helpful and patient with all the questions. We highly recommend!

Subject: Recognition for Exceptional Kindness - Gina at VisionWorks, East Cactus Rd, Phoenix…read more To Whom It May Concern, I would like to recognize Gina at your East Cactus Road location in Phoenix for her extraordinary kindness and service. When I came in with broken glasses, Gina quickly assured me that my insurance would cover them and even put a rush on the order since I was heading back to California for medical appointments. That alone was thoughtful, but what she did next truly touched my heart. As I was leaving, Gina called me back. She said she didn't want me driving without glasses. She walked over to the display wall, took a sample frame, gently popped my lenses out, and placed them in the frame so I could see clearly until my new pair arrived. She gave me safety and peace of mind without me even asking. After everything I've been through, including breast cancer treatment which affected my sight and losing a sister 2 weeks ago, Gina's compassion and understanding reminded me how powerful a simple act of kindness can be. She went far beyond her role and it made all the difference. Please recognize Gina not only as an excellent employee, but as someone who leads with genuine care and empathy. Her extra kindness is something I will never forget. Sincerely, Mary McNally

For years, I went into the Paradise Valley Mall to see an optometrist and to order glasses. When…read moreit became Visionworks and moved across Cactus Road, I followed along. While I wish my vision insurance was better, I have had positive experiences at this Visionworks location with the customer service, glasses ordered, optometry appointments, and overall experience. I have found it easy to schedule appointments even for the next day to meet with the optometrist though it has been a bit annoying that the online system requires anything I sign online to be signed again in person. I recognize that this isn't specific to this Visionworks location but the entire system. The reminders online are helpful, and I typically find myself with a relatively short appointment to meet with the optometrist, who is very knowledgable, helpful, and caring (similar to his predecessors over the last 10+ years). I have had a number of questions about my insurance last year and again this year. I have found that by sitting down with one of the associates, I have been able to learn a lot about what my insurance provides (and doesn't provide). They have been patient with me last year and this year when I have asked questions when they could certainly have just passed me along to another associate. When I have been ready to find a pair of glasses, associates have been willing to team up to show me different pairs of glasses got try on and then to answer questions about frames and lens and any special requests from transition lens, flexible frames, no-scratch lens, and more. I have also learned from the associates that sometimes the available coupons are better than insurance. I was at Visionworks today and found that using my insurance or a 50% off coupon came out to only about a $20 difference. I found that I had recently received a 50% off coupons on frames/lens though just after leaving, I came across a 60% off coupon online. You can find available coupons/discounts at https://www.visionworks.com/special-offers. I'm looking forward to seeing my new glasses with a new prescription as they arrive within the next two weeks!

Dr Bessie Campouris is hands down, the best optometrist I've ever been to. She's extremely…read moreknowledgeable and so sweet. You can tell she really cares about her patients. Her staff was really friendly as well.

Dr. Bessie bought Dr. Hollie's practice when he retired. Today was my first appointment with her…read more Wow! I am so happy I found her! She is an excellent doctor and very caring and personable. She answered all my questions and I feel very well taken care of. The entire staff is great. Shout out to Soraya who took care of my billing!

This store is located in the Scottsdale Quarter. It sells…read morefine frames and eyewear. A good inventory of frames and tints of glasses. Nice helpful staff. There's a couch in front for those who need a sit down. Shared covered, street or valet parking.

Great Customer Service. Wide selection of glasses. I'm looking at glasses at $95. However I picked…read moreout 2 pairs. Nothing extra. Did eye exam. Checking out, it was almost $1000.00. Please be aware. This is definitely not affordable.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

I honestly didn't even know places like this still existed. My wife was referred here by her eye…read moredoctor because her glasses had broken just outside of the manufacturer's warranty. Most businesses today just try to sell you a replacement. These guys actually repair glasses. I went into All American Eyeglass Repair expecting "maybe they can help," and instead it was more like "yeah, we see this all the time." Part of the frame had broken. They said it could be laser welded and that you'd never even see the repair. The part I appreciated most is they seem very matter-of-fact about everything. No giant sales pitch. Just "we'll have it done in about an hour." Sure enough, about an hour later the glasses were repaired and honestly looked like nothing had ever happened. There's something refreshing about finding a business that just quietly knows what they're doing.

A Gem of Craftsmanship All American Glass Repair…read more All American Glass Repair stands as a true hidden treasure -- a locally owned establishment where dedication, precision, and integrity form the very soul of the craft. When my cherished Christian Dior sunglasses were damaged, I could not bring myself to discard such a fine and valuable pair. Instead, I entrusted them to the careful hands of this exceptional artisan. The gentleman at the shop is not only highly skilled, but gracious, attentive, and deeply committed to excellence. My glasses were restored with meticulous care and remarkable precision, returned to me renewed and accompanied by a guarantee a reflection of genuine professionalism and pride in workmanship. In an age when so much is easily replaced, it is refreshing to encounter a place devoted to true craftsmanship, honesty, and personal service. I recommend All American Glass Repair with the highest confidence and without reservation. May such dedication endure reminiscent of the timeless traditions of Old World craftsmanship, where hands worked with patience, pride, and honor, much like the enduring artisan spirit long admired in Amish and Jewish master craftsmen, whose legacy reminds us that true workmanship is not merely a trade, but a noble calling. Address 2501 West Dunlap, Suite 5 Phoenix, Arizona United States With admiration and sincere appreciation, Jose Pienknagura JosePienknagura@gmail.com

The OD is great. The lens crafter staff will upsell you to oblivion if you're an unsuspecting…read morecustomer. I have a $200 coverage. I picked $184 frame. They said it would be $265. I inquired more. They said, $135 for lenses. I got home and checked ny insurance, they were supposed to be included in the coverage. I called back and they said, $15. Don't even get me started on how they up coded my daughter's contact fitting to "premium" so it's not covered by the plan and now magically $80. Go to Costco and pay out of pocket for half the price of this racket. Thank GOD my eyes were healthy enough to see the light and run like hell from this place

I had this location repair some Gucci sunglasses. The clerk broke them and then told me AFTER she…read morebroke them that I was having them repaired at my own risk. The clerk laughed about this situation. Her behavior was inappropriate. The manager was not willing to assist me with this situation.