-Hardware Hawaii, the contractors choice but you can still come if you are not a contractor…read more -Always friendly staff who are able to come and try help you for whatever you need. -I had a hard time trying to locate a missing halogen blub but Hardware Hawaii was able to help me and I was able to grab a few more Employee tried to recruit me to an MLM, but I politely declined but I didn't say anything because I know times is hard out here in Hawaii.

This one of my stop shop for my construction needs, from getting in I'm greeted by the sales going…read moredifferent areas the people there are always asking if you need help or so not like the other major store where they hiding and talking stories and when you bother them they all mad. But this place holds it down local style check them out and see the difference

This is a solid Home Depot. I have visited the tool rental counter a few times already and its been…read morea great experience every time. They know what tool I need, always check to make sure its working and show me how if I dont know and set me on my way with enough gas/oil in order to get the job done with an easy check-in process to return the equipment. One of the employees in the store "Newton" is a straight G knows all about what he needs to do, knows to man various stations and helped me out a few times.

I didn't buy anything today. This review is based on an associate name Mikaylah who really went…read moreabove and beyond to help me look for these clearance coolers I found on the Home Depot app. I rushed all the way from Waikiki to Kapolei because I found these Igloo Polar 120qt coolers on clearance for $27. When I got to the store she saw me and asked if i needed assistance. I showed her my screenshot. We looked in the section where it would be. Then we looked in the clearance section and it wasn't there. And then we looked in the last known place on her zebra where it was last and the date said Dec 28z The inventory was wrong and it said Negative two but in my app it said six in stock. So I really drove there for nothing. I just wanted to praise Makaylah on her customer sevice and attitude even though I walked out empty handed. Disappointed on the accuracy of the app.

Hi Very good store…read more I recommend it all I often come to you and buy materials for my work.

They have a great selection to help with almost anything. From gardening, home repairs, new builds…read moreor just projects. The staff is very friendly and knowledgeable. I can usually find some hard to find parts here. If there is a complaint it would be checking out. Sometimes they can be slow and for some reason they've taken a while to request help at the check out.

Went to Lowe's Home Improvement Waikele branch. Lots of parking in the parking lot . I went there…read moreto look for some gardening supplies for my yard because when I checked online they said they had some pots that I could use. Unfortunately when I walked their garden department they didn't have any. When I asked an employee for help he responded that he only does "Plants". I asked the cashier about purchasing the exchange tanks for propane. She had to call someone to check if they had any (although online they showed 253). She directed me to the self checkout at the front of the store to purchase and pick up. Cashiers up there were swamped with customers and told me they would call someone to help me get my tanks exchanged. It took a while but they finally got it done . Their pricing is inline with other home improvement stores on island. Nice store too bad about the service level.

I bought window blinds 2 weeks ago but they can't cut the blinds to size cause the machine is done…read more I've been trying over a week to get these blinds cut so I can put them up, but the machine is still down and they don't know when it's gonna be fixed. Today I tried calling and all I get is the virtual assistant. I keep asking to speak to a human being or customer service person and I wait on the phone for over 10 minutes and nobody answers the phone. I literally had to drive down to the store and asked them if the cutting machine was working, which they replied no. They said I can take it down to the honolulu store and get it cut. This is so frustrating. I agree with everyone who says that they don't answer their phone.

Get service for many years , amazing team on the dock and front office sales. Keep up the good work.read more

Great place to buy welding material and other construction material. Vito and Devin are great.read more

Knowledgeable and excellent pricing! Staff took one look at…read morewhat I needed and came back with everything I needed!

Whew!! Customer Service I would give them a ZERO star if I…read morecould. Kindly asked for some assistance with a part...and responded with a belittle attitude, not giving the time of day. RUDE!!!! Who wants to be treated with a bad attitude and poor customer service. Never again coming back. I will drive or fly anywhere else, but here.

Above and beyond service by Alleinijah. A couple days prior, we stopped by to have some indoor…read morepaint matched. We tried it, wasn't a good match, brought it back to see if we could do it again. Alleinijah ran a couple of close colors for us, showed us a couple of tricks (holding up samples against white paper in the sunlight) to help identify the closest match, and we rolled with it. Even more appreciated is she was able to exchange the previous sample! This was just simply great; y'all earned a loyal customer.

Awesome customer service!!! I came here looking for a specific color of paint that was featured on…read morea HGTV show. The other hardware stores did not carry Sherwin-Williams paint and I found out that there was a S-W Paint Store in Kapolei. This store is tucked away in the Kalaeloa Industrial Center of Kapolei and next to a Bikram Yoga Studio. All I had were the names of the colors and was easily overwhelmed trying to find the particular paint swatch. I figured it would be easier to ask CASEY (the only employee in the store at that time) to help me find it. He took down the names and quickly tracked them down and gave me the paint "swatches" in a very quick manner! No waiting at all! He was so thorough and courteous! I even had him looking for a color that I was certain was a Sherwin-Williams brand only to find out that it was a Benjamin Moore product. When asking about how effective those apps are that give you an idea of how a color will look in your room is he informed me that colors change throughout the day, depending on how the sun or lack of it hits a room and hence, that app is probably not the best way to decide on a paint color. He suggested buying the smallest size paint and having them tint it to my specifics (the paint was only $7-8.00 a can) and then applying that color onto the wall in a medium size patch and see how I liked it at different times of the day. Great advice!! I made the "mistake" of painting a wall in my house three years ago without a sample paint and I haven't been happy with it since then. Hubby isn't thrilled either since I'm asking him to re-paint that wall again. Either that or go with one of Sherwin-Williams's preferred contractors (listed in their showroom). Either way, I'm pretty sure I've narrowed down my color choice down to 3-4 colors and I'm a ba-zillion percent sure that THAT is the right color. Again, SUPER GREAT customer service from Casey!!

Stopped by Hilti in Kapolei to pick up a replacement corded drill bit. The store is new, clean, and…read morewell organized. Staff was friendly and easy to work with, and they even offer coffee for customers while you shop.

If you like Hilti products, they recently moved from their Kalihi Dillingham location to Kapolei in…read morethe industrial park area.

Mele, Ed and Antonio were very friendly and helpful. They were courteous and always smiling. They…read moreanswered all my questions and the prices were great! Highly recommended locally owned business. Thank you!

From the owner: We specialize in selling "Concrete Technology" and consultations to ready-mix companies, engineers,…read moreand homeowners. Some of the products we stock are ad-mixture, horizontal/vertical concrete repair, and decorative concrete.

Customer service sucks , no personality , prices are high, and did I mention poor customer service…read more. They act like they doing you a favor .

I got amazing help from Adam who was a one man show who seemed extremely busy. He was friendly and…read morehelped me pick the right weed eater for my yard. I had so many questions yet he answered all of them. Would highly recommend Aloha power equipment. Go see Adam! Thank you Jason Tsue