Any kind of good deal you may find is likely overshadowed by how bad you feel when their employees…read moredisrespect you. I purchased 30 cinder blocks. The prices were competitive with Home Depot, but still a little higher. At the checkout the yard worker was there and he was acting angry about my order. I said "is there a problem with my order?" He responded with anger and said "do I have a frickin choice?" I told him I would load it up myself and he didn't have to worry about it. It was 3:30pm, not 3:55 right before close or something. When I was backing my truck up I could see him angrily ranting to his coworker. When I got out he just said "open the back of your truck...." Choosing to order me around instead of interact with me like a costumer. It took less than 5 minutes for me and the two workers to load the blocks. The unprovoked rudeness has made sure I'll never spend another dollar at Hardware Hawaii. Unless you enjoy being treated badly, spend your money at Home Depot.

It's a business no time chit chat Great place to get lumber…read moren hardware n lots of other stuff u might want jus ask they know their stuff...

Strong stuff... When…read moreyou get crafty many times I head to the hardware store as what I call beginner tools aren't just enough like I have my Dremel to drill, PVC pipes to make a photo backdrop, chains for a makeshift lock as being creative not only does saves you money but solves issues in the simplest ways that works. Today it was a simple just some acetone as I wanted to wipe off paint and the basic store bought stuff just won't do it and as small as this shop seems to be they do have it all and was very easy to find than the larger ones as it literally took me a minute to find it and a minute to reach to the register without a wait and was on my way faster than taking the needed pics to show off this great Kailua location. If needed staff is very easy to find here but as I knew exactly what I wanted it was okay and parking in the back is spacious with short walks to the automatic doors is just nice to have a quick spot to find exactly what you need without being lost as I finished my project so easily. Thank you!

Appreciated excellent advice today from Hardware Hawaii…read more Big shoutout to Brian in Plumbing department at HH in Kailua for his A+++ knowledge and honest advice. It's outstanding service that makes shopping at HH worthwhile.

The good: they have things available in store that I otherwise have to buy online, plus they have…read morestore pickup as an option. Coupons available in the midweek sometimes. The bad: the store is cramped and the shelf prices do not match the online/register prices. I didn't push the issue, but the shelf tag of the item I bought recently was a dollar or two less than it rang up. Beware.

We recently bought an old Wahiawa house and Ace comes in clutch. I still don't understand how I can…read morefind pretty much anything I need here even when it's like 5 times smaller than Home Depot or Lowe's. Prices are competitive here compared to other hardware stores, there's always parking, and something about this place is so welcoming. Every employee I've come into contact with has been eager to help me find things and the old-timers are probably the most knowledgeable people to educated me about my home projects. The employees here are what makes this Ace so enjoyable to shop at. Shout out to the employees at Wahiawa Ace for making me feel like family!

I love giving this mom and pop hardware store my business. The most friendly and helpful family…read moreoperated business you'll ever find.

Great customer service. You can talk out a problem, they listen and come up with solutions. You…read moreleave feeling good about yourself.

Probably the best ace I've been to. It's a little crowded and tight in there as are the other…read morelocations but the selection seems to always be in stock and they're always filling their products. But this location is specifically the best because of the great customer service! Not once have we gone in there and no one helped us. Appreciate this store in the Haleiwa town. They also have a really great selection of yeti products !

Absolute dog shit, I went in today to get break fluid for my car. I saw a short employee female…read morethat was restocking shelves and said "excuse me miss" and she didn't even stop walking away from me after she said "yeah", then when I proceeded to ask my question she had a rude ass glare and told me to look it up, giving me so much attitude. Me and my friends were taken back, and left pissed. Next time it will be a fight acting all entitled and miserable

Went to Lowe's Home Improvement Waikele branch. Lots of parking in the parking lot . I went there…read moreto look for some gardening supplies for my yard because when I checked online they said they had some pots that I could use. Unfortunately when I walked their garden department they didn't have any. When I asked an employee for help he responded that he only does "Plants". I asked the cashier about purchasing the exchange tanks for propane. She had to call someone to check if they had any (although online they showed 253). She directed me to the self checkout at the front of the store to purchase and pick up. Cashiers up there were swamped with customers and told me they would call someone to help me get my tanks exchanged. It took a while but they finally got it done . Their pricing is inline with other home improvement stores on island. Nice store too bad about the service level.

Went in today with my husband to exchange greenworks electric power washer 2500 due to the machine…read morehaving defective parts. We bought it 1 week ago and figured exchanging it due to defects should not be a problem. We brought the item back at went to returns and exchanges customer service. We were greeted and told it would be faster if we take ourselves and grab the new item then come back to do the exchange. We did that, then were told at the register by the same worker, that the item was not eligible for an exchange due to it not being purchased and returned within 48 HOURS. We bought it 1 week ago, brought it back in original packaging and with the receipt. What's the issue?? She called her manager MARIA to assist and possible get an override. We waited some time for MARIA to show up, and at this point we had a long line behind us. When MARIA showed up, she disregarded the customer in line including myself and husband. She spoke very disrespectfully to the other worker and asked if she could use a register. Which then she logged on and said "what's wrong with this one" in a rude tone. She did not help assist, and visibly looked like she hated her job and did not want to be there. In my opinion? You can leave sis. Don't show up to work in customer service everyday if you obviously hate your job. We were told we need to go through the manufacturer themselves and get the "approval" before we can come back and get our item reissued. This is bullshit lol and the workers here are a legitimate joke. For future customers? I would stick to city mill and Home Depot. You'll get top of the line service at other companies with the same quality of product.

Shout out to Michael in the paint department. He spent about 40 minutes fine-tuning the color of…read morethe paint to match perfectly what I was looking for. He didn't seem annoyed or in a rush, but genuinely trying to get the color just right.

I had a productive time at Home Depot here in Pearl City. A worker actually gave me accurate…read moreinformation in finding products. I have in the past had awful interactions with employees before. Ample parking as usual. Better supply of inventory now and stocked shelves. Good value and different price ranges to choose from.