Service was prompt, courteous and professional. Got two key fobs programmed and cut for cheaper…read morethan any other locksmiths I checked with.

I really like to use local, family owned businesses. This one is supposed to be Veteran owned so…read morewriting this review is really unpleasant. I moved to Conroe last year and needed a locksmith. It's getting more difficult to find an actual brick and mortar locksmith rather than an automated kiosk/machine. So I was happy to find one not too far from me. I've had to get keys cut, or locks re-keyed 4 times in the past year. 3 out of those 4 times James Brown Locksmith didn't do the job right. The last two times cost me a lot more than just what they charged me. #1 I needed some keys cut for my car. Regular keys that don't need programming. I try them all before I leave. None of them work. Not the end of the world. It happens, right? Go back inside and tell him. He looks upset and unhappy. He said it's going to take him awhile. I tell him it's no problem and to take his time. I walk next door to grab lunch and tell him not to rush. I come back an hour later and the keys are ready. The work, but not very well. They are OEM keys, not some cheap ones, so I know it's not the key. After a few days I'm annoyed that my new keys don't work smoothly. I get a wire brush and through a process of trial and error get both new keys working much better. I am not a professional locksmith and have never cut a key myself. #2 I need some door keys. They are just cheap Kwikset locks. They cut me 5 copies. They work well enough. I also bring two Toyota door lock cylinders in to get re-keyed for my son's car. $45 each. Not cheap, but I don't have the parts to do it myself and don't feel like spending an hour on YouTube figuring it out. #3 I bought my son an old Toyota that only had one key, and that key was not original. I order 3 keys from Toyota and bring them to James Brown for cutting. When I come back he complained about how hard the metal in the keys were. They were key blanks directly from Toyota so ...? Because of the lack of confidence his comment gave me, and from my prior experience with this same guy, I definitely test all 3 keys before I go. None of them will turn the ignition or unlock the doors. I bring them back inside. Once again he isn't happy and manages to convey the feeling that he is really irritated that he has to make working keys. No apology, etc. He does something to them and I try each one in the ignition. They work. Yay. I drive away thinking everything is okay. I drive to Houston, lock the car, and go into a store. When I come back out, I can't get into the car. None of the keys will unlock any of the doors! They will start it, but only if I can actually get inside. I call James Brown Locksmith and explain the situation. The guy who answers tells me that he is actually separate from the store location and to go see them. He can't help me. Every phone number I Google is the same one that I just called. I called AAA and get them to break into my car so I can go home an hour and a half later. I go to James Brown and I'm not really happy but not a Karen so I just explain the situation. No apology, nothing. They just take the keys and eventually get them to work. This is a 20+ year old Toyota with no chip, not a BMW. How hard is it? #4 Remember those car door lock cylinders back in #2? I finally got around to replacing the old ones on the car. I'm not a mechanic and it's hot, so it takes me awhile. I get it all put back together and guess what? THEY WONT UNLOCK! Please bear in mind that JAMES BROWN LOCKSMITH cut all the keys for this car as well as rekeyed the locks! I've had enough. I drive all the way to The Woodlands and get them done right, quickly, and it's not as expensive. Not only that, but the people there were actually pleasant when I walked through the door and not annoyed that they have to get out of their chair to get my keys! I really really tried with these guys. Mostly because I get a lot of keys cut and wanted a good working relationship. The guy that is always behind the counter has 0 personality and can't do the most basic task of a locksmith properly: cutting keys.

This man is very reasonable on prices ! I have to say he's a very nice guy! And he got me a key…read moremade for my Toyota Corolla for a very good price! The dealership wanted! $300.00 for a copy of my key! Got it done under $100.00 ! Very happy with my fob key ! Thanks

I was tired of the constant "where are my keys?" panic every time we left the house, so I finally…read morecalled Houston Locksmith to bring our home into the 21st century. They installed a sleek smart lock that works perfectly with my phone, and now the convenience of keyless entry has completely transformed our morning routine

This was the only place I found that could copy my key that needed to be copied. Besides that, they…read morehave some serious hardcore CIA level safes that could potentially survive a nuclear blast for sale here. I'm just going to say if you need anything involving a key or safe you are safe to give this place a visit.

They came same day and quickly rekeyed thirteen locks…read moreAwesome! Will definitely use them for future lock work Highly recommend

Great service! Recommended by a leading local locksmith. Did the work at our home. Arrived on time,…read moredid an awsome job creating a key for a BMW Z3 and charged a fair price! I highly reccomend K&S Lock & Key! Ed Hobbs

Amazing service. We had an urgent need for a repair. Joe and Tyler were there in a flash, with…read moreall the parts and know-how needed to complete the job. Highly Recommend!

On time, did the requested work, no hidden charges, friendly and NO up sale pressure. I would hire…read moreagain.

I have used this company since 2023. They are always professional, contact you before they come ,…read moreand they are knowledgeable about their work and products. If you need a locksmith, this is the company to choose. They are so amazing!

Roger and his team are second to none! We actually had another company through our home owner…read morewarranty scheduled to help us but it was such a pain to coordinate. Found out rekey xpress was only a tiny bit more than the HOW. The service was phenomenal! I never had a company that explained what they were doing and accommodated our needs like them. The real deal!

I really appreciate the fast and professional work done by Rafael and Kenny. They took time to…read moreanswer all of my questions and informed me of things about my garage door and operations that I didn't even know I had to know. Needless to say, they are great if you need help getting your garage door fixed or the opener replaced as in my case. They are a couple of genuine guys who know what they are doing! I would recommend them to anyone!

Rafael did a great job on my broken Spring on my garage door. Called him at 4pm and he was busy,…read morebut he showed up at my house at 6pm and finished by 715. Awesome job and in addition he was very friendly and kind. 3rd time I used him and will continue!!

I didn't actually need to use him but it was a Sunday he was ready to come assist. Thank you for…read morebeing available and for answering the phone. I will definitely put your name in my referral book. Shelli Underwood, Keller Williams Realtor

Quick, friendly, and knowledgeable. Myron was able to get me back into my house in minutes…read more Highly recommended.