EXTREMELY helpful!!! I lost my vehicle keys. It required a chip be paired with my vehicle…read more Unfortunately, this company doesnt do that, but they were very nice and cheerfully recommend ed someone that could help. The recommend ed locksmith came out right away and was also great! Thx to Allens for helping me out. They could have easily just said they dont have that service and hung up rather than help me. I highly recommend them and will use them for all my keys in the fufure.

Last year I needed a spare key for my 2000 BMW motorcycle and J&B Cycles in Conroe recommended…read moreAllen's Safe and Lock company. The key was a perfect duplicate copy and worked flawlessly. Yesterday I needed a key for my 1989 Lincoln Towncar Signature Series because it only came with one key. The Lincoln dealership cut me a pair of keys that fit the door but didn't turn the lock. I made the one hour drive to Allen's to get a working copy. The technician re-cut the Lincoln keys and they work perfectly. I wrote a review last year on Google. I am completely impressed and satisfied with Allen's because of their excellent work and inexpensive pricing.

I called Quick Fix Locksmith in a pinch. I couldn't open my door as it broke from the inside…read more Chris was at my house within the hour and you could tell that he knows his stuff. He was quickly able to get the door open - show me what was broken - and quickly replaced the lock. He was very polite, punctual, honest, and very reasonably priced. If a friend ever asked for a locksmith recommendation - Chris is THE guy for the job. Exceptional service.

Chris was really wonderful to work with. He tolerated all my curious questions with kindness. He…read morerekeyed 3 door for us (with a total of 10 tumblers that needed to be repinned). He had the expertise to set the new keys to be different enough from the old keys so that no one with the old key would be able to get in. For the door that we didn't have the key for, he had a brilliant idea of how to get the one lock open. His price was competitive with the other 5 quotes that we got. From here on out, I will always call Chris at Quick Fix for our locksmith jobs.

Professional, prompt and a gentleman. I had lost my keys on a trip out of state, called Mr. Pruett…read moreand made an appointment with him as I had to drive two hours to my storage pod in Conroe. I left earlier than I anticipated so I arrived earlier and failed to communicate with him. I was upset, hot and thirsty and inadvertently made my problem his. Long story short, Mr. Pruett arrived as promised, cut the locks on my pod and charged a very fair price. Thank you, Mr. Pruett!

Really disappointed in the way this experience unfolded. I think there might be a new owner. I was…read moretold he needed more time to research the lock, ended up two months out and he referred me to someone else. Paid a service call and wasted time when I think the lock was too much for him. Another local locksmith had it open within the week.

I chose this company because of its positive reviews and expected a professional and transparent…read moreservice experience. The technician replaced the battery he brought, but after doing so, he still did not attempt to open the safe. Instead, I was told that I should consider drilling the safe or replacing the keypad, both of which would have resulted in additional costs. It was only after I repeatedly questioned whether every reasonable troubleshooting step had been tried that the technician made another attempt and successfully opened the safe without drilling or replacing any parts. My disappointment is about the lack of clear communication, the impression that more expensive solutions were suggested before all reasonable options had been exhausted, and the overall customer experience. After I contacted the company to share my concerns, they acknowledged that the technician could have communicated the troubleshooting process more clearly, but ultimately dismissed my concerns and closed the case without addressing the service experience. I hope this feedback helps future customers know what to expect and encourages the company to improve its customer service.

I called Mason when we closed on our house in Conroe. He showed up on the Saturday morning we…read morerequested and changed all the exterior door locks and deadbolts and also made extra keys for us onsite. Mason was such a nice Southern gentleman and was well worth the value of his services. I highly recommend him!

I have used this company since 2023. They are always professional, contact you before they come ,…read moreand they are knowledgeable about their work and products. If you need a locksmith, this is the company to choose. They are so amazing!

Roger and his team are second to none! We actually had another company through our home owner…read morewarranty scheduled to help us but it was such a pain to coordinate. Found out rekey xpress was only a tiny bit more than the HOW. The service was phenomenal! I never had a company that explained what they were doing and accommodated our needs like them. The real deal!

Moved into new home..mailbox key didn't work. Showed up when…read morethey said they would. Showed me I was at the wrong group of mailboxes. My key fit fine at the right one. Courteous and professional. Did not charge me anything!!!

I really like to use local, family owned businesses. This one is supposed to be Veteran owned so…read morewriting this review is really unpleasant. I moved to Conroe last year and needed a locksmith. It's getting more difficult to find an actual brick and mortar locksmith rather than an automated kiosk/machine. So I was happy to find one not too far from me. I've had to get keys cut, or locks re-keyed 4 times in the past year. 3 out of those 4 times James Brown Locksmith didn't do the job right. The last two times cost me a lot more than just what they charged me. #1 I needed some keys cut for my car. Regular keys that don't need programming. I try them all before I leave. None of them work. Not the end of the world. It happens, right? Go back inside and tell him. He looks upset and unhappy. He said it's going to take him awhile. I tell him it's no problem and to take his time. I walk next door to grab lunch and tell him not to rush. I come back an hour later and the keys are ready. The work, but not very well. They are OEM keys, not some cheap ones, so I know it's not the key. After a few days I'm annoyed that my new keys don't work smoothly. I get a wire brush and through a process of trial and error get both new keys working much better. I am not a professional locksmith and have never cut a key myself. #2 I need some door keys. They are just cheap Kwikset locks. They cut me 5 copies. They work well enough. I also bring two Toyota door lock cylinders in to get re-keyed for my son's car. $45 each. Not cheap, but I don't have the parts to do it myself and don't feel like spending an hour on YouTube figuring it out. #3 I bought my son an old Toyota that only had one key, and that key was not original. I order 3 keys from Toyota and bring them to James Brown for cutting. When I come back he complained about how hard the metal in the keys were. They were key blanks directly from Toyota so ...? Because of the lack of confidence his comment gave me, and from my prior experience with this same guy, I definitely test all 3 keys before I go. None of them will turn the ignition or unlock the doors. I bring them back inside. Once again he isn't happy and manages to convey the feeling that he is really irritated that he has to make working keys. No apology, etc. He does something to them and I try each one in the ignition. They work. Yay. I drive away thinking everything is okay. I drive to Houston, lock the car, and go into a store. When I come back out, I can't get into the car. None of the keys will unlock any of the doors! They will start it, but only if I can actually get inside. I call James Brown Locksmith and explain the situation. The guy who answers tells me that he is actually separate from the store location and to go see them. He can't help me. Every phone number I Google is the same one that I just called. I called AAA and get them to break into my car so I can go home an hour and a half later. I go to James Brown and I'm not really happy but not a Karen so I just explain the situation. No apology, nothing. They just take the keys and eventually get them to work. This is a 20+ year old Toyota with no chip, not a BMW. How hard is it? #4 Remember those car door lock cylinders back in #2? I finally got around to replacing the old ones on the car. I'm not a mechanic and it's hot, so it takes me awhile. I get it all put back together and guess what? THEY WONT UNLOCK! Please bear in mind that JAMES BROWN LOCKSMITH cut all the keys for this car as well as rekeyed the locks! I've had enough. I drive all the way to The Woodlands and get them done right, quickly, and it's not as expensive. Not only that, but the people there were actually pleasant when I walked through the door and not annoyed that they have to get out of their chair to get my keys! I really really tried with these guys. Mostly because I get a lot of keys cut and wanted a good working relationship. The guy that is always behind the counter has 0 personality and can't do the most basic task of a locksmith properly: cutting keys.

We had our front door locked. Gordon himself arrived on time. He was very knowledgeable and very…read moreprofessional. I would definitely do business with them again. Many thanks Gordon!

Excellent, friendly service. They were able to come out when we needed them, and the work was done…read moreefficiently and neatly. Their office staff is super nice too.

I managed to lock my keys in my car, which I'm told is not a good place to store them. Gave this…read morelocksmith a call and he showed up right on time, got the door open quickly, and didn't make me feel bad about my life choices. Professional, efficient, and knows what he's doing. If you ever find yourself standing outside your own car and wondering if this is what personal growth looks like, I'd recommend giving him a call.

We did not use hem, but daniel got back to us several times to offer help…read more He was helpful and tried to help us out. I will try Leader next in we se in need of locksmith service.