I have used this company since 2023. They are always professional, contact you before they come ,…read moreand they are knowledgeable about their work and products. If you need a locksmith, this is the company to choose. They are so amazing!

Roger and his team are second to none! We actually had another company through our home owner…read morewarranty scheduled to help us but it was such a pain to coordinate. Found out rekey xpress was only a tiny bit more than the HOW. The service was phenomenal! I never had a company that explained what they were doing and accommodated our needs like them. The real deal!

I want to thank Marshall and his co-workers for their services. Very professional, knowledgeable…read moreand professional. We definitely recommend Marshall and his team if in need of security cameras, alarms or automation.

I just needed a simple repair job on a door sensor. Marshall from New Generation Home Pro was…read morequick, responsive, and professional throughout. He answered all my questions (even those that weren't about the repair job itself) and went above and beyond by helping me with functions on my security system that I didn't even realize I had. He also didn't try any kind of hard sell tactics to get me to buy more than he needed, which I sincerely appreciated (that hard sell approach almost always turns me away from a company.) That said, though, he was knowledgeable and helpful enough that I will almost certainly give them my business when I expand my system in the near future.

Got service done fast, communicated well, nice guy! Would recommend to anyone who needs mobile…read morelocksmith services.

Ruslan actually came to help me with my key fob for the car. While he was here, he helped repair…read moreour front door knob/lock, though he was not here for that. My husband is disabled and I was made without a repair chip, so the front door has been precarious, at best, for a month or more. His price was reasonable and we appreciated him taking the extra time for the door knob, though it wasn't scheduled.

This person does amazing work fast clean very genuine and respectful with the job and his customer…read moreI would call this person again no doubt.

I chose this company because of its positive reviews and expected a professional and transparent…read moreservice experience. The technician replaced the battery he brought, but after doing so, he still did not attempt to open the safe. Instead, I was told that I should consider drilling the safe or replacing the keypad, both of which would have resulted in additional costs. It was only after I repeatedly questioned whether every reasonable troubleshooting step had been tried that the technician made another attempt and successfully opened the safe without drilling or replacing any parts. My disappointment is about the lack of clear communication, the impression that more expensive solutions were suggested before all reasonable options had been exhausted, and the overall customer experience. After I contacted the company to share my concerns, they acknowledged that the technician could have communicated the troubleshooting process more clearly, but ultimately dismissed my concerns and closed the case without addressing the service experience. I hope this feedback helps future customers know what to expect and encourages the company to improve its customer service.

Called this company after part of my security camera system went down and couldn't figure out why…read moreon my own. Genuinely impressed with how they handled it. They were very knowledgeable -- quickly narrowed down where the problem likely was instead of guessing, and explained what they were checking and why as they went. Communication was great the whole way through: quick to respond, kept me posted on what they'd tried and what was next, no long silences wondering what was happening. Their troubleshooting was logical and methodical -- they worked through possibilities systematically (power, PoE ports, connectors, wiring, NVR settings, etc.) rather than just throwing parts at it, which saved time and avoided unnecessary guesswork. They were also thorough, checking every angle carefully and documenting what they found along the way. Professional, efficient, and clearly experienced. Would call them again without hesitation if I have any other camera issues.

My husband and I just moved into Artavia last week. We talked about getting a security system…read moreactivated, but with hustle and bustle of moving in we didn't give it much thought. Bill came to our door and asked if we were interested in a security system. At that moment I wasn't looking at dealing with that task just yet. However, he wasn't pushy and explained that no contract was expected and we could cancel anytime. That sparked my interest. I agreed to set up security system and he came back two days later to install. Bill was very pleasant and answered all my questions in detail. The entire process was seamless. The equipment and monthly subscription fee is fair. We are very happy with choosing Stay Connected Security, Inc.

Had a door re keyed on Oct 31. Due to probate restrictions, could not access the property until Jan…read more12. The key would not open the door. Alb tech refused to give us another key. Said we opted for the cheap option of $240, and he doesn't guarantee that option.​

Rapid response, quick scheduling of project and masterful completion of programming of two keys for…read moremy vehicle at an economical cost. Highest recommendation based on quality and value of service!