Excellent, friendly service. They were able to come out when we needed them, and the work was done efficiently and neatly. Their office staff is super nice too. read more

The owner was very helpful even though he was understaffed for the day. Was very diligent and took care of everyone. Was very helpful after cutting my vehicle chip key and I could not reprogram. He was able to get it done very reasonably. Definitely will return here if I need a locksmith. read more

Great fast Key Fob programming done here. I lost one of my fobs and I ordered an OEM fob online and took it here for programming. Everything went smoothly. The lady that did the programming was really kind as well. A++++ read more

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Had a situation where the deadbolt on my front door broke suddenly while in the lock position. Called them the next day, and they made it out to my house extremely fast and replaced our lock quickly and with care. Will definitely rely on them again if needed! read more

Too busy for a quote (2x). Once via Yelp and after calling them directly. Glad they are busy, but I just needed a quote and they never provided one. read more

I have been three days trying to get simply replacement keys for my home. After visiting 2 Home Depots & 2 Lowes, 14 keys were made in total on the "new automatic" key machines - and none of the worked. Finally, this store got me the keys fast and cheaper. They worked perfectly. Great and competent service. BTW Lowes does NOT give you a refund but instead ask you to contact the machine vendor. read more

This company is simply amazing. The customer service they give is like no other I have ever seen. They are beyond kind and willing to help always. I 1000% recommend using this company, they will not disappoint you. read more

Jasuas did a great job changing all our locks. He was on time. Super nice guy! I'm very happy with my service!!!

Yeah y'all, I went here to get a new key cut on a new fob I purchased for my truck. I was expecting to be hit hard in the pocket but it was just the opposite. The lady at the counter (sorry, I can't remember your name) greeted me right away, understand exactly what I needed and it was done in minutes...yasss! She even offered to program the new fob. Great place to go for any locksmith matters!!! read more

Monday morning. Date does not matter. I wake up like a walking zombie; no coffee, no breakfast. I'm on auto-pilot. I go to my garage, throw my bag in the trunk and - well, dumb move on my part, I throw the keys in the trunk and slam it shut. I won't go into detail as to why my car does this - but it's perfectly legitimate - and I realize *crud* I've locked my keys in my car. I don't have a spare in my house. My spare was in my car. Won't go into detail there either, bonehead move, I admit it. I called Gordon Safe and Lock because they were close to my house. The quote me a reasonable price (about $65) to get me unlocked. While I'm waiting I'm talking to my apartment manager and she tells me her horror story how her window was scratched up when she called a lock smith to get her car unlocked. I think, great. the price is $ but the damage to my window will be $$$$. Mr. Gordon himself arrives. The owner, came out. Yes, the owner! He used a little pillow to make a space between my door and with a long wire hit the electronic "unlock" button inside my car. No scratches. No horrors. Simple enough and totally worth the money. He even accepted my credit card on the spot. He called it in and within 5 minutes I was on my way to work. I'm a satisfied customer. My fault all around but I don't have a damaged window or anything to remind me of my bonehead move on that Monday morning. Gordon - I hope I don't have to call you again, but if I need to, you're in my address book. Thanks!! read more

They gave me a time and Joshua called to confirm and arrived on time. He diligently worked and changed the locks quickly throroughtly explaining along the way. Easy, painless process. read more

Had to make home key copied Neither lowes or Home Depot could get it right Even after two tries. Went to this store key fit on first try. Thank. You read more

Just closed on a house nearby and needed to get the locks changed ASAP. Looked these guys up and headed over to the store. We set up a time later in the week for someone to come by and change the locks and we were all set. A few hours before our scheduled appointment I received a phone call saying that there was an emergency and they weren't able to send someone at the time we agreed on. Disappointed but not upset because I understand things happen. I asked when would be the next available? That day wasn't going to work but she was helpful to recommend surrounding businesses since I was in a pinch. So on I go to make other arrangements and I get a phone call back saying that someone was available at our original time. I was so relieved. When he got to the house he was professional, fast, and answered all my questions. I highly recommend this place due to the service!! read more

We had a broken deadbolt and the came right out and fixed it, plus replacing others. Did a great job and I was surprised the cost was very reasonable. The technician was nice, knowledgeable and respectful. We've used them before when our home safe broke, it was a problem with the brand of safe, but they came out several times to fix at no charge. Not many companies like this anymore, so I really recommend. read more

Very helpful with my broken key to my Dodge Durango . Forever customer ( see what being kind does) that's why he's a 5 star. Because their kind. Glad I found them. read more

Great place! My key fob broke from my key and it got stuck in the ignition while it was still on. I drove to this place expecting to get charged an arm and a leg for a new key but it was completely affordable and fast! Great service and helpful staff ! read more

We had our front door locked. Gordon himself arrived on time. He was very knowledgeable and very professional. I would definitely do business with them again. Many thanks Gordon! read more

Great experience! My wife and I bought a home and called Gordon safe and lock. They came out quickly and rekeyed all of our locks within 30 minutes. We accidentally overpaid taxes by $23, And we did not notice. We received a phone call from Gordon safe and lock the next day mentioning the overpayment. The person we spoke to was very nice, got our mailing information and mailed a check for the amount that was overpaid same day. Overall it was a very positive experience, I will definitely use them again! read more

Great service! Erik fixed my car door lock within 20 minutes and didn't over charge! The friendly smiles and attitudes really also helped.

If you are looking for a truly professional, caring and amazing company to help with the rekey of your new home, or change a lock either at home or business, do not hesitate and call Gordon Safe & Lock. I have called them in those three instances and nothing but a great experience. Amazing customer orientation from the time you call the office to set up the appointment to the time when they finish the job. Thank you very much for all of your help. I would not hesitate to call them if the need arises again. read more

I called around to have a new home re-keyed everyone was pretty similarly priced. I'm glad I went with Gordon, Gordon himself arrived on time with a smile. He even helped me adjust a lock on a bedroom door that wouldn't latch when I mentioned it. I would definitely do business with them again, thanks Gordon! read more

Awesome service!!! Searched all morning for authentic lock service to come replace a couple locks on my doors. and after dealing with the phonies Gordon safe & lock inc saved the day! Arrived 30 minutes after I called and installed the locks within 10 minutes. This company really puts the customer first! read more

Hired them to change the locks on my new home and they did a great job. Rodney arrived on time, was friendly and knowledgable, and did a good job. The only reasons that they didn't get the 5th star was the trip fee was a little high considering I had the entire knobs and locks replaced on 3 doors and scheduling could have been a little easier (they could have done a better job following up). Other than that good experience and I would hire them again. read more

Not sure how my deadbolt keyhole got out of alignment but I'm grateful for Gordon Safe and Lock. Mr. Gordon himself realigned the lock for me. He provided excellent service and saved me a ton of money. I didn't have to buy buy a new lock. I HIGHLY recommend this place! read more

I called Gordon Lock based on Yelp reviews. I recently purchased a home that I needed to get re keyed. The person who answered was very helpful and pleasant. We scheduled an appt for the next morning and the owner came to rekey my locks. He was prompt, nice, and remained on task to complete the job in an efficient manner. Highly recommend!! read more

I went to get two keys duplicated - a house key a d a mail key. They made three total copies for me for what seems a reasonable $7.99 and finished the job in literally 60 seconds. Now maybe that's the norm these days but that sure seemed fast to me. His location is safe and he provides quick service. read more

Have been using them for years and every time it has been a great experience! The store is not the closest locksmith to me, but it is worth the drive when I need something from the store. When scheduling something for the house, they are always available in a short amount of time. Every technician I have met, including Gordon himself, are very professional, friendly and helpful! I tell everyone to use them! read more

Gordon locksmith replaced all of my outside locks and door knobs. They were reasonably priced, professional, on time and honored their work. I will always use them for all my lock and doorknob needs. read more

They are very professional and fantastic in service. Very nice to work with and will continue to use them in the future.