If only sub zero stars were possible for this review!…read more In September 2025, we paid Home Pro $15K to have a Kohler generator installed at our home. Big mistake! Months went by and no generator was installed. When they finally came out, Home Pro and their contractors committed a comedy of errors that resulted in more delays. They ran gas lines in the wrong place, wanted to install the generator in a location that wasn't even close to being within code, and we got excuse after excuse. When we began considering legal action and began telling them I wanted a refund, that is when they began to move on the installation. In late November 2025, the installation of the generator began, but they were not able to get it started. It wasn't until January 23, 2026 that they got the generator started! Lupe, the foreman for the job gave excuses and offered to throw in a surge protector and he and Home Pro never delivered on that promise either. As someone who has investigated fraud cases for decades, let me say DO NOT use this company for generator installation needs. They are an excuse factory and I could have contracted it myself and been far better off. Home Pro simply does not have the talent on staff to know how to install generators as well as other local companies.

I would give zero stars if I could. I had an incredibly frustrating and disappointing experience…read morewith HomePro Technologies in Houston, TX. Without my knowledge or consent, I was automatically locked into a five-year contract with them through my homebuilder. On top of that, I was forced to lease equipment that was installed in my home -- no options, no transparency, and absolutely no say in the matter. Now that I'm relocating, I've discovered that I'm either required to continue their service at my new home (which I do NOT want) or pay over $500 just to get out of the contract -- even though I still have 15 months left. The fact that they tie unsuspecting homeowners into long-term agreements like this, with no clear disclosure and no real choice, is absolutely unacceptable. It feels predatory and exploitative. Homebuyers beware: Read every line of fine print and ask your builder what third-party contracts you're being locked into. I would never willingly choose to work with HomePro again, and I strongly advise others to think twice before getting involved with them.

Read the reviews! Trust the reviews! Believe the customer!…read more Absolutely abysmal performance, service and customer support especially! It's no wonder they only offer a three year contract. They have no choice! If the customer had the ability to cancel anytime or at the end of a regular 12 month agreement I could not imagine this company still being in business. Many new homes are being built pre wired for Datasmart functions and home builders are offering 36 months of free service with Datasmart (doorbell with very limited functions). Even with that offer, I can't in good faith recommend this company (Datasmart/Duncan Security) to anyone looking for reliable, competent, honest, trustworthy, courteous and professional service for products or services relating to home security.

When I purchased a new home, it was prewired by Datasmart (Duncan Security) for various functions…read moresuch as smart cameras, doorbells, speaker systems, thermostats, wireless access points for the internet, irrigation systems, locks, electrical switches, alarm systems, and more. I was introduced to two Datasmart employees including Bradley Tew and Ty Gibbs. When Bradley first arrived, he walked me through the entire home's wiring system and shared with me my options. He was very thorough with answering my questions, and I purchased multiple items. We scheduled an installer, and the entire package was put together in a few hours. They also spent time educating me about each device and showed me how to control it from one seamless app on my phone. As I was interested in more services, Bradley sent me Ty Gibbs' contact information as he was better suited for technical questions regarding the internet. After multiple phone calls with Ty, I felt he knew exactly what he was talking about, and I felt comfortable moving forward with a wireless access point package. Again, we scheduled installers, and the work was completed in a couple hours. Overall, I am very happy with my experience working with Bradley Tew, Ty Gibbs, and the entire Datasmart team. I would highly recommend them for all your home automation needs and more in the Houston area.

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

I have been a customer of CSG for 8 years. Prior to buying my current home, I was a tenant and used…read morethe service for 5 years and in my total time have had an overall positive experience. I recently sold my house and did run into a minor issue when it came to cancelling. After a few phone calls and what I thought was going to end with a bad taste in my mouth, I received a phone call from Jimmy genuinely concerned about my issue and we were able to resolve in minutes. In the coming months, I will renew once I get settled into my new home and would highly recommend CSG. thank you for recognizing an issue and resolving with me!

Do not use these people. They are HORRIBLE!!! Avoid avoid avoid. It is a money grab and their…read moreequipment is junk. I bought 12 cameras and in less than 5 years 7 cameras no longer work. No reason, they are up high and cannot be touched. It's cheap crap and the company is cheap. Avoid avoid avoid.

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.