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    Hawk Security Services

    4.3 (16 reviews)
    Open 8:00 am - 7:00 pm

    Services - Hawk Security Services

    Security monitoring services

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    Review Highlights - Hawk Security Services

    Additionally my sales rep Rocky Martinez was very thorough and answered all my questions when assisting us.

    Mentioned in 5 reviews

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    ConnectOne Smart Home

    ConnectOne Smart Home

    2.2
    (32 reviews)

    DO NOT USE THIS COMPANY. They have predatory practices. I had an alarm installed 9/2014 at which…read moretime I was told I had a 3 year contract term. I was OK with that because while most companies have a 2 year term, I figured I would always need/want alarm monitoring. When I signed the contract it was never brought to my attention that if I did not cancel PRIOR to my 3 year term expiration I would be automatically renew for another 12 months. Really??? Like who does that? I was supposed to receive a camera and they never installed it. If my alarm went off and I disarmed it, they still sent the police to my home which has resulted in over $500 in fees to my local police department...I am currently disputing this with them as well. The app they give you doesn't work. And now after 3 years, my system keeps going off in my home for no reason. I JUST WANT OUT!!! I called back in early 2017 to express my displeasure. At that time I was told by Casey that I would have to wait until my 3 year term was up to cancel. Its now 3 years and 1 month and I call back only to have Lindsay Behl tell me that I will be automatically renewed for another 12 months. WHAT?????????? Are you kidding me? Why wasn't I told this back when I called prior to my contract expiration? I understand contracts and I get it is my responsibility to read them but this is ridiculous. I called prior to my contract expiration date, I should have been told at that time that I needed to put the request in not tell me to call back after my expiration date so that they could charge me an extra 12 months! CROOKS! I asked Lindsay to speak with a manager and I am being told he, the manager Brian Fish, will call me back in 3-5 days. 3-5 days??? Really? You seriously cannot claim to provide good customer service when you tell a customer to wait 3-5 days to speak with someone to get this resolved. So now Lindsay is going to put in the cancellation request but I will have to dispute the charges because despite my displeasure they are going to bill me for 12 more months. Incredible. Save yourself that hassle and DO NOT USE THIS COMPANY!!!!

    FYI, they lock you into a 3-year contract to start, and then AUTO-renews for 12-month contracts…read more AND, when we moved in February of 2017, this company apparently put us on ANOTHER, NEW 3-year contract. Now I cannot cancel unless I pay a $1,085.86 fee. ARE YOU KIDDING ME??? Of course the tech never explained this to us. They are going to say this is IN THE CONTRACT but tell me, who reads those things line-by-line? PLEASE do yourself a favor and STAY FAR, FAR, FAR, FAR AWAY from this company. Apparently moving permanently out of the country is not a good enough reason for them to waive this RIDICULOUS balance.

    Hawk Security Services - securitysystems - Updated August 2026

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