If I could give zero stars, I would -- one star is way too high for them.
They sent untrained sales representatives to my home who promised a "30-day free cancellation" offer to encourage me to sign up -- only to later find out that this was completely false. When I tried to cancel within 30 days, their customer service informed me that the actual cancellation period was only 3 days, and that I would need to pay $1,800 just to terminate the service not including the equipment fees.
The sales representatives who came to my home in Waller were Daniel Hernandez and Jonathan Guzman, both of whom straight up lied to me just to make a commission. DO NOT sign up with these liars, you will regret it.
Their manager, Angel, clearly doesn't care because this seems to be how they all operate -- lying to people to get sign-ups and money. It's disgusting business practice, and they should be ashamed of how they treat customers. read more