Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!

Guys please please please do your research before signing a contract with ANY Company, not just…read moreSafe Haven. I usually never leave reviews in general, but this experience just left a terrible feeling in my gut and I felt I should at least inform other brand new homeowners who are looking into getting a security system. My SO and I just recently bought a home, and with all the good things that come with being a homeowner, there are also cons - and of course that con is being visited by solicitors. A man showed up at our house around 7-8pm yelling outside our house (assuming he wanted to see if anyone was home) as we have no doorbell in our home. Wondering what the fuss was, we went outside and were greeted by probably one of the nicest salesman I've ever met. He informed us that he was sent to us by our closing company - which neither of us recalled (so we were already a tad bit skeptical), but he was nice so we listened. He told us he was with an authorized ADT dealer and was very upfront about everything - which I'm grateful for because all the other negative reviews stated people were not aware of the 3-day cancellation timeline or the 3-year contract. He informed us about both and did not pressure us to get any equipments that he did not seem necessary. After about talking for an hour outside, he ended up coming into our home (another red flag, please DO NOT let any strangers come into your home) and made us feel like he was a friend and we thought "you know what? we do need a security system" and we started the process of him taking our credit card info and social security number (also another red flag as most companies only require the last 4 digits of your social and not the full SSN to run a credit check). We were approved right away and he let us know that we would have 3 days to change our mind - again very upfront and he left us with all his contact information (he came out on a Friday, and please also note that Safe Haven counts Saturday as a business day). As soon as he left, we did not feel at ease and so we did some research and found out other people ran into the same situation and that they were having issues with the technological equipments they received and automatically we knew we had to cancel right away before a technician came out. There was no point signing a 3-year contract for equipment that will not provide us the security we should be granted as consumers. We let him know the next day we wanted to cancel the appointment with the technician and to further ensure the appointment was cancelled, we made sure to contact Safe Haven directly that following Monday. Luckily, everyone we dealt with (from the man that came to our house with the title 'Relocation Manager', to the customer service that helped us out on the phone) were really friendly which I know not everyone had the same experience. We were able to cancel the appointment before signing any contracts that would have locked us in so we did indeed get very very lucky. Again, I wanted to post this review to inform other homeowners and thought they at least deserved 2 stars as the people that we dealt with were helpful, but we did not appreciate someone coming out after work hours and then pushing their way into our home just tell sell us something that would have eventually failed down the line. Good luck to everyone else!

Background: I have been a customer for approximately three years. When my home was built in June…read more2023, the builder (Century Communities) contracted with Safe Haven Security to install and activate my smart home connectivity. I own the physical panel and security equipment. The Incident: While currently traveling 3,000 miles away from home, I was subjected to high-pressure sales tactics from Safe Haven representatives attempting to force me into signing a new, long-term contract. I repeatedly advised Safe Haven via multiple communications that I was away, provided them with my specific return date, and requested a temporary delay in any account changes until I returned. Despite this, because I refused to sign a long-term contract while traveling, Safe Haven completely deactivated my account and removed my email address from their system. Impact and Safety Liability: This retaliatory disconnection has completely locked me out of my remote access, leaving me entirely blind to my home's security and automated systems until my scheduled return on July 24. I am currently unable to monitor my security cameras or panel status. I have no way of knowing if my home has power or if my air conditioning is operational in 90+°F weather. Safe Haven placed me in a "no-win" situation, threatening that if I did not sign a contract immediately, my panel would be shut off and I would be forced to pay a reactivation fee later. This intentional disruption goes beyond poor customer service--it has created a severe safety liability and left my home vulnerable. Safe Haven is a primary contractor for many residents in Century Communities developments, and the broader community needs to be forewarned about these coercive tactics.

When my husband and I bought our first home we knew we wanted home security asap. We researched all…read morethe top companies and couldn't find anything we liked. There was never one company that stood out from the rest. There were either very high installation fees or DYI installation with cheap products and always very mixed reviews. I was starting to get pretty desperate but luckily stumbled across Home Star Protection on yelp. I never thought I would rave about an alarm system but can't stop telling everyone we know how great Home Star Protection is. Tim was great at explaining everything and only sold us what we absolutely needed. Having that initial consultation really sold us on the company. Jes was very professional throughout the installation process and took his time reviewing the entire system to us. I love that they use the current system your house already has and just upgrade it as needed. I feel so secure having this system. The alarm.com app and mymoni.com are very easy to use and offer a lot of great options. It's nice to know there are still good companies out there that won't try to take advantage of their customers. You will not regret choosing this company. Thank you so much Home Star!!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

Fantastic experience with Mavenex! They were punctual, extremely hard-working, and showed great…read moreattention to detail every step of the way. I really appreciated that they catered exactly to my needs and brought all the necessary accessories to get the job done right. Highly recommend their prompt and professional service!

Albert is exceptional with customer service and communication. From our initial interaction, he…read morewas respectful and attentive to my needs. No only is Albert very knowledgeable and easy to talk to, but he is also extremely fair with his prices. I received a few quotes and Albert offered the best combination of service and price. On the day of service, Albert arrived on time, asked me a few questions, and walked me through his plan. He and his colleague worked very efficiently, carefully, and did an excellent job. After the service, I had a few questions and Albert was as responsive as he was before he got the job. He is a great all around person and very hard worker. I will definitely use him in the future.

DO NOT DO IT. Their kit just simply will not stay connected. The service is abysmal…read more Great at selling, terrible at delivering.

Don't do business with these people without asking a lot of questions first. We signed up a week…read moreago, and I'm still dealing with the fallout from a sales representative who misrepresented important details and omitted key information throughout the process. 1. Equipment Misrepresentation We were told we would receive two outdoor cameras and one Spotlight Pro camera. Instead, we were charged for three Spotlight Pros and three Outdoor Camera Pros. The installers put up the three Spotlight Pros but did not install any of the outdoor cameras listed on the order summary. I don't know many homeowners with a mid-sized house who need six cameras, so this immediately raised concerns. 2. The Equipment Loan Was Not Properly Explained: A credit check isn't unusual these days, and that wasn't the issue. The problem was that the credit check was being run because they were signing us up for a loan to finance the equipment. Had the sales representative been upfront about that, it wouldn't have been a problem. Instead, he presented the credit check as a standard part of the process and told us the equipment cost would be included in our Vivint bill. While technically true, that wasn't the full story. We didn't learn about the loan until after we had already signed the main Vivint paperwork. The equipment payment is financed through a separate company and added to the overall monthly cost that the sales person quotes. 3. Contract Buyout Process Was Oversimplified: He made it sound super easy and like you would not have to do much to get them to buyout your old contract. You have to send in all your cancellation paperwork and it takes time. Which is fine, but I would like to be told that upfront. 4. The Three-Day Review/Cancellation Period Was Never Mentioned: He omitted that we only had 3 days to review our contract and make adjustments if needed this Includes, equipment, cancellation, contract adjustments, etc. 5. Incentivized Reviews: During the process, we were asked to leave a five-star review in exchange for money off our order. After everything that happened, I can see why. If customers are encouraged to leave positive reviews before they've had time to evaluate the service, it creates very little accountability for poor sales practices. 6. Installation Scheduling Was Misrepresented: To receive an additional discount, we were told we simply needed to be flexible with the installation date and time. I specifically asked if that meant installers might come out during a week day whenever an opening became available, and the salesperson said yes. However, as he was leaving our house around 8:00 PM, he casually mentioned that we were next in the queue. An installer arrived around 9:00 PM and worked until approximately 12:30 AM, yet the system still wasn't fully installed. This was on a day where my husband and I both had work the next day. The installation wasn't completed until late Wednesday night. The entire situation left me feeling rushed and misled. I have filed a complaint with the better business bureau against this company. I called Vivint to request that they send a technician out to do an audit of our equipment and what we actually have to make adjustments. They are sending someone out but the damage is done. I don't want to do business with them, but at this time they are not letting me cancel so I am having to work through the mess they created with their dishonest sales practices and lack of transparency.

This is my second time using this business, which says a lot about how good and efficient they are…read more, I've had the pleasure of meeting both of the owners Darren and Devon. They are both knowledgeable and professional, they shared knowledge with me while connecting my home receiver , which is rare nowadays Devon programmed my Xfinity remote for me , which I really appreciated .. I have one more job for them.. and I must share them with the world... good work guys

We used Hargrett Electroincs for installations of new multiple TVs, soundbars and uninstalling our…read morecomplicated and unreliable Savant audio system into something simple. We couldn't be happier with their work, detailed information, cost and customer service. We would recommend this company for your home audio/video needs. They definitely know their business and were nice enough to help us cut costs and not try and oversell us. Thanks Darren and Devin!