I reached out to Nick at High-Def Surveillance LLC for a quote on security cameras and alarm…read moremonitoring at our new home. We appreciated his honesty in proposing what we needed rather than trying to upsell us on things that might be overkill for our situation. His quote was fair, he was a pleasure to work with, and he accommodated our schedule. The installation is neat and professional looking, and we have access to our systems both at home and remotely via our smartphones. I highly recommend giving Nick the opportunity to earn your business!

Brett's earlier review matches my experience pretty much exactly…read more These guys are extremely professional and knowledgeable about real and perceived threats. They listened carefully to my concern areas, and came up with a combination camera & security system that addressed them. They also installed a home theater system in our family room. My comments are identical for all three pieces of work. Similar to Wesley's comment below, at NO point was there any attempt to up sell or push for additional equipment or services that I did not need, on the contrary, they very respectfully pointed out concerns or ideas that were "overkill" and actually reduced scope in some areas. Install was extremely professional, with an extreme attention to detail. The quality of the finished product and the extreme care to a "clean" installation (hidden wires, etc.) was exceptional. They made sure that I understood operation of all equipment and that all my questions were addressed. And equally (perhaps more) importantly, post install consultation, additional service, repairs to equipment damaged by other contractors (Harvey rebuild), and help with changes in Internet Service has been extraordinary. Their prices are more than fair, for equipment and for install labor, and their monitoring prices are generally better that the big names. We have had a few alarm events (thankfully all false) and their response time beats experience I have had with two other big name providers. Lastly, I should point out that the above relates to our principal residence. In addition to this, they also provided camera monitoring equipment and security system monitoring services for the house we had to rent while ours was being rebuilt post-Harvey. I mention this only to show that they have done a fairly significant amount of work with me over the past year or so. I would highly recommend them for any of the services they provide.

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

Got tired of dealing with terrible customer service from the big name security system providers…read more Searched for local security system companies and Avengers had great reviews. I received a prompt response from Scott and he came through with our system. Very happy with the service, the platform used to monitor our system and the excellent customer service received from Scott. Highly recommend!!

So happy to deal with a local business that provides great personalized support. Scott is super…read moreresponsive and we don't have to worry about trying to get through a call center maze and an overeager salesperson for help. Avenger is straightforward, easy to work with and we look forward to building on to the foundational system that Scott started for us. Thanks!

From day one Iv'e been impressed with Hawk Security as a safety solution for my family. So…read moreimpressed I joined the team to provide valuable security, fire monitoring, home automation and camera options for others 5 years ago. This company has the best culture, support and earning opportunity! Great reward for providing life safety for other Texas families and businesses. If your searching for top customer service, products or an employment opportunity. Soar above the rest with HAWK!

High Price, very rude…read more Hawk Security took over a few years ago when they bought out our old company. They demanded we "upgrade" just to keep the service, and jacked up the price by 78% from the old rate. We put up with this until this month, then found several companies with much better deals and service reputations. When I called Hawk they did not offer to match the lower rates, but insulted me instead and told me I had to pay in advance for June PLUS they would not cancel service for 30 days. I don't usually post reviews but you need to stay away from these guys, they are ALL about money and can't be bothered to even try to be polite.

Working with Jesse is an amazing experience . I am located in California but need someone to help…read morewith my CCTV installation on my houston Store location and found ALink . Jesse is knowledgeable , prompt , trustworthy , reliable and best of all ,offer great equipments at very reasonable rates . Come to ALink and I am sure you won't regret it !

I have installed security camera's at 2 homes with ALink Security Group. One thing I'm having to…read moredeal with, that I deem unacceptable is getting support to trouble shoot camera issues. I don't know if this is a one man operation nevertheless, I believe Jesse is doing the best he can but needs help in the support department. I've spent way too much money on these systems to be given the run around. My latest issue has been ongoing since September, it's now November 5, 2019. If I get an update that addresses my issue I will report back. PRO's- Reasonable rates, understands how surveillance camera's should operate, neat workmanship CON's- Not always available to get issues resolved in a timely manner

Aveon did my initial retire and install when we built and 14 years later they just did an update to…read morereplace end of life equipment. Most of the same Team that was here 14 years ago worked on this project upgrade! Amazing customer service and always responsive either remotely or in person.

Look for google reviews of this place - not much good to say about them. For me they took 5k and…read moreprovided nothing - no product, no designs - nothing. I had to find someone else to help me finish my new home. They just stopped replying to calls and emails. Stay away.

Really happy with this company. They're quick response to get my home protected and pricing was why…read moreI selected them. The owner even what above and beyond to help me find a beeping noise I had , which was from a old smoke detector battery low that was from what the builder put in. Thanks SouthCross for providing great customer support.

I wanted a Honeywell system, so I was directed to S Cross. The installation and the alarm was fine…read more I had a break in the first day the alarm was installed and it scared them away. However, I am new to the area, so I was not informed by the alarm company to register online with the city of Houston. Then 5 months into the contract one of the sensors went bad and kept tripping the alarm. After 3 false alarms the city charged me. I sent the bill to S Cross, since it was faulty equipment that caused it to trip - they said they are not paying the city of Houston. They lost a customer over $50 fee.

This is the second time I've done an online review of this company. They are fantastic. Alex…read morehelped set-up my new system about 6 weeks ago when I moved into my new house. He did a wonderful, professional job then and his support continues. When I experienced a problem with my Apple TV, I asked Alex for help. He quickly responded with the right solution and got me rolling again. If you are not using this company for your A/V and IT solutions and support, you are missing out on outstanding service and support! Professional, prompt, and courteous - that describes American A/V Solutions and Alex!

Alex has installed Nest systems in 2 houses now for us and each time delivered a high quality…read moreefficient installation. He goes out of his way to help find an effective solution, as was needed when our HVAC had tripped due to blockage of a drain line. He helped unblock the line to ensure our system was back online. Would certainly recommend Alex for anyone considering AV work!