These people at this company give the worst customer service. They don't care about their customers or products. They charged me top dollar for crap tile. When I received my tile 12x12's in size they were 1/8th out of square yes 1/8 and when I took it back they said no returns to bad! I have pics to prove it, But can't share them on here. Save yourself a headache and go to Dal tile or Arizona tile. I'm a contractor and never again will I send a customer to Tosco! read more

Tosca Natural Stone - Building Supplies Near Me - San Diego, California

I wanted to like this place but I was sold a bunch of stone they didn't actually have. Kevin got my order wrong three times before I completely cancelled and went elsewhere. On one occasion before I cancelled I drove 30 minutes to work this out, Kevin insisted I be there at 10AM on a day I was working but I rescheduled some things and met Kevin, only for him to be confused about why I was there when I arrived. He has wasted my time and my contractor's time and when asking for a refund it has been nothing but constant ineptitude with Kevin. I have been asking for a refund for several days now and the last time I was assured it would get done and he would send an email confirmation. This never happened. If there are any complications you can be assured you will be doing a great deal of babysitting of grown men who don't really know what they're doing. This place is a train wreck and it shows. I have found a few other local places that put this clown show to shame and recommend people stay far away from this shady establishment. read more

This is going to be a pretty straightforward review. I live in Pasadena and we've been trying to find the right slab for our kitchen remodel for months. I contacted Kevin and showed him what I was looking for. He didn't have it, but he had something similar. Which we immediately loved. So I drove down, he spread out 5 of the slabs to show me, I picked the two I wanted, paid for it (the price was more than affordable) and drove back home. Now I'm arranging a delivery guy with Kevin and we're pretty damn happy. read more

Tosca Natural Stone - He calls it Cristallo J'dore. I call it "exactly what we're looking for." - Building Supplies Near Me - San Diego, California

2 things got me to give them a low review: 1. The pebbles I got from them were spaced far apart. I didn't know this until I had it installed so I ripped them out and purchased some at Lowe's for half the price. 2. I received a broken book of tiles. I told them I wasn't sure if it waS given to me broken or if maybe I broke them. In any case, I needed to buy another 3 boxes. She said she would ask the manager and later told me they couldn't refund it because the box was open, like how the hell else am I suppose to know if they're brokken without opening the box. My experience doesn't deserve 3 stars but they do get more than one for having friendly and helpful service and for a good selection. In the end, I wish I had just gone to Lowe's or Home Depot read more

Tosca Natural Stone - Ripping out the pebbles - Building Supplies Near Me - San Diego, California

We had the best experience with this company. They have a wide selection and were very helpful and professional throughout the process. The prices were very competitive. The staff in the store, Omar himself, David and Xavier, who installed our beautiful quartz counter, were all excellent and easy to work with. I am happy to give my highest recommendation to Omar and Tosca Natural Stone. It was a wonderful experience. Now I have the countertop I always wanted. Thank you, Omar and company! read more

I recently bought porcelain tile and marble from Tosca Tile. I met with Guy and Kevin and they were very knowledgable about their product. The tile delivered promptly and their pricing is very competitive. I noticed other reviewers complaining it wasn't necessarily "white glove service" and prices weren't honored, but like any business dealing, get a price on paper and then you can hold them accountable. They have a variety of good product and fair pricing. read more

Tosca Natural Stone - Marble Pre-Fab - Building Supplies Near Me - San Diego, California

Wandered in here while remodeling kitchen and found the most amazing quartzite slabs! They were super helpful and their prices are amazing! I bought 3 slabs and my backsplash here and probably saved over $1000 compared to everywhere else (and trust me I went read more

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In the middle of a Master Bath remodel & the guys at Tosca made it fast & easy to find the perfect stone. This was by far the smoothest, fastest, & best experience I've had yet! We needed to match our quartzite sink / vanity countertop & called all around Miramar looking for it. Tosca had the best price by far! No sacrifice in quality here... The stone is beautiful & they had different finishes to choose from. We are using the stone for a bench seat in the master shower & needed something that wouldn't be slippery when wet. The brushed finish is perfect, it gives a polished look but has texture that is perfect for the shower. Guy gave us a great deal on the slab, the staff was friendly & patient as we looked through their selection. read more

Tosca Natural Stone - Moving slabs for me to look at - Building Supplies Near Me - San Diego, California

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Super helpful staff (Tiphany). Been here 3 times & found they have great selection and have always been helpful. Highly recommend this store for beginners and experts. Thanks! read more

Tosca Natural Stone - Thank you for the amazing rainforest marble! - Building Supplies Near Me - San Diego, California

This place is amazing Kevin was extremely friendly and very helpful. The entire staff was very nice . We Really appreciate being treated so well and would recommend them highly to anyone and everyone! read more

Awesome selection and amazing customer service! I was able to find exactly what I wanted and Courtney kept my kids busy. Thank you for such a great experience :) read more

After many changes (my wife) could not make of her mind!! Guy and his staff where Very patient with us and helped choose great pieces for our kitchen, two bathrooms and Master bathroom. Lovely to look and to maintain. Myself also a business owner I know how hard it is to Please everyone that comes into your business. I found No problems dealing with any at Tosca Natural Stone and recommend stopping here on your search for various stone products and reasonable prices. read more

Got my porcelain "savage brown" flooring from here and am very happy! Great customer service and quick order delivery. They have a huge selection of flooring and back splashes for all types of designs. I'll be back for my master bath for sure! read more

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I didn't find the flag stones I was looking for but everyone was very helpful and pointed me in the right direction. Wonderful and knowledgeable guys. read more

I have bought several granite and tile items from Tosca Stone over the past couple of years. The staff is friendly and knowledgeable and their products are top-notch. I highly recommend them! read more

Tosca Natural Stone - Building Supplies Near Me - San Diego, California

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A JEWEL-- THIS IS THE BEST NATURAL STONE SHOWROOM ON MIRAMAR BLVD -- (and there are many) --without a doubt, without equal-- in terms of expansive selection, beautifully presented product, fair pricing, and most important EXCEPTIONAL CUSTOMER SERVICE. [Even the ladies room has beautiful stone appointments --of course-- and is attractive, thoughtfully comfortable and clean-- which, as a female Certified Mystery Shopper, I consider very revealing about an establishment.-- in terms of attention to detai and being "customer-centric."] Awesome and personable KEVIN has consistently and dependably gone the extra mile for me in helping select just the right products and colors (even if it means cruising the yard in a rainstorm to choose the perfect granite slab to match my colors). Kevin has a great "eye" for color and pattern, and knows his stock well. He is responsive and makes himself available when needed, which is critical. I was further impressed by outstanding TIPHANI at the front desk, in how she greeted guests like a friend, and immediately put customers at ease by instilling trust and offering to help in every way possible. I have had several contacts with her and have found her to be another skillful "jewel" employee who builds confidence that the transaction will be executed accurately and efficiently. Lastly, I appreciate the wonderful help of exceptional yard attendant LALO in expertly choosing, packing and safely transporting many boxes of stone edging (again, in the rain). He didn't flinch as he got soaked in the process -- just professionally, courteously and competently assisted us -- invaluably-- in this messy task. I appreciate that It is the PEOPLE that make a business exceptional, as well as selection, cleanliness, an attractive showroom, and fair price. I honestly believe that the PEOPLE of Tosca Natural Stone "get it right" in every respect. read more

Based on the great Yelp reviews ,I decided to stop by the show room today hoping to purchase Porcelain TIle for my Condo flooring. I was completely ignored. I truley mean not one single person acknowleded my presence. I browsed for 15minutes and left. AWFUL customer service. Also, beyond that little insult, upon entering the showroom which by no means is large the first thing that hit me was an awful smell. The bathroom doors to both the mens and womens room were open as if they were trying to air the smell out. Poor customer service, the smell of a dirty toilet and several thousand dollars to spend for product do not mix.I will take my business elsewhere. Charles B. read more

We had a great experience. The staff was super, explained the differences in the materials and helped us get exactly what we wanted.

I never review much, but I want to give a shout out. I am giving this review on Cecelia and her husband more than anything else. They were the fabricators after I bought my quartzite at Tosca, who Tosca sublets. The sales people helped me fine, and I picked out what I wanted and paid for it. They were delightful. They held it with no chargeI for nearly 6 months (nightmare remodel). It was the fabrication that was a little more complicated, and what I am giving the five star review on. I had a huge job to do. Two levels. A huge kitchen, and fireplace and bar. They installed everything perfectly and professionally. That night I saw a hairline crack running through the quartzite and called Cecelia in a panic. She talked me off the ledge and told me they would take care of it. Two days later she had me come down to pick a new slab in case they needed it, couldn't fix it. My anxiety was stopped. Cecelia doesn't lie. She took one look at the crack and said that she didn't think it could be fixed. I know she had to send somebody else to try (probably for insurance purposes) to fix it to no avail. After that day, she worked to get my replacement island done in record time. I couldn't be happier with everything! I highly recommend Tosca and Cecelia. Just a side note, don't ever deal with DURICITE Stones unlimited. read more

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Excellent service from Cecilia and Omar throughout the process. They went beyond our expectations by installing granite countertops in kitchen and two bathrooms in time before we left on a trip. They were also able to do this despite a last second change in choosing which type of granite. The workers arrived early on the day they were supposed to arrive for both the demo and the install. Now we have a nice looking kitchen and bathrooms. I can't recommend Tosca enough! Thanks!!! Will & Pemba read more

Let me give you my own opinion of Kevin. He does not honor his agreements, did not call me back when he promised he would, breached our contract, and certainly is not somebody I will ever do business with again. What total hypocrites. I would say if you are going to believe them get it in writing, but that wont matter either. Kevin, zero stars for you and we may end up in court. If you have been doing the same job for too long and you want to take it out on the people you do business with then maybe it is time to change jobs. read more

Very disappointed. I ordered tile and stone for my master bathroom remodel and scheduled the install around the dates of the material availability. My project was held up for over 3 weeks becasue Tosca Stone kept telling me the material would be available the "next day for sure" Each day I would call in and hear, "Oh sorry it will be here tomrrow" My installer lost a full week of work and now has another project scheduled so I have to wait another week for him to finish my bathroom. Total of a 3 week delay without a bathroom! What a nightmare! Kevin finally canceled the order for the "lost material" but did not see the need to discount the other material that did arrive. All he said is, "I want to quit my Job"! STAY AWAY read more

After searching high and low for the best price. They had the best prices on prefab quartz. Service isn't the best as I had to go searching for someone to help me out but realistically you aren't here for amazing service. Get what you need and get out of there. read more

Thank you Tosca and Tiphany! Remodeled and needed to find stone to put around see through fireplace and the provide an accent on the floor where wall was knocked out between living room and dining room. Gave Tiphany my style requirements. She guided me, helped me through my multiple changes, gave me styling ideas and most of all samples I could bring home. This experience is best example of personalized service. I bought my bathroom granite counter tops from them. This second experience was even better. I shopped around to several stores but Tosca has best selection and best service. I will go back to them and recommend them highly. read more

I needed some granite for my new BBQ island. Not knowing anything about granite I went to Tosca Natural Stone on a Friend's recommendation. I was glad I did. I got a great piece at fantastic price. Everyone there was super nice. They connected me with someone to fabricate and install. This helped me finish our backyard project. Thank you so much guys! Tim read more

The inventory is beautiful and diverse, prices are the same or lower than other places along Miramar Rd, but what I am happiest about was that Tosca provided their own fabrication/installation team, and they were AWESOME. As an average layperson with no carpentry/design background and not using a general contractor, shopping around other granite storefronts where I was handed a list of "recommended" installers and told I was on my own to work that out was daunting. At Tosca, I got "Do you need someone to install for you? Walk just down the hall and talk to Cecilia." Cecilia is very pleasant to talk to; she is knowledgeable and passionate about what she does. The installation cost she quoted me was within $95 of a family friend who said he was giving me "the best deal he could do". The guys she sent out to do the install did an immaculate job with a huge, oddly-shaped custom piece. When the sink I had bought wouldn't fit into its cabinet (purchased from R. Harris Custom Cabinets- whose installer I do NOT recommend), Cecilia's response was "no problem, let me see what I can do to help". Even though the cabinets and sink were not her responsibility, she sent a contractor named Dean to help me. Dean was kind and effective; he convinced the original cabinet installer to come back and correct the mistake instead of charging me to do it himself. Cecilia did not charge me any additional cost for the extra time, extra trips, or extra people involved. I paid what I was originally quoted. Great job and a big THANK YOU. read more

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We had a great experience at Tosca. Their selection of quartzite was extensive and the prices were definitely less than the fancy showrooms. Guy was very knowledgeable about slab sizes and the way they would fit in the kitchen. He also gave us pointers on the installation process. He gave us a great deal on our slab. If you are looking for quartzite slabs this is the place to go!! read more

GO TO TOSCA! Please let this review save you TIME and MONEY and offer you the best customer service, personalized care, and expertise! If you are doing tile and or countertop slabs don't waste your time going anywhere else! If you are renovating your home in the San Diego area then you know about "The mile of Floors" referring to the countless wood floor/tile/carpet businesses along Miramar Rd....WELL TOSCA NATURAL STONE blows all of them (for tile) out of the water in all aspects! My husband and I just bought our first home and were tiling our bathroom/kitchen/ entry way. This was all new to me so I didn't know the difference between porcelain/ceramic/travertine/marble/limestone, etc. I am not cheap on quality, but boy am I a shopper to find the BEST DEAL and I DID! I went to Abey's Carpet first and tried to learn about the tiles and wanted to rip my hair out, this little New Yorker lady was all over the place, disorganized and the shop had a small terrible display of tile making it impossible to compare the stones to each other, no prices displayed. I went to Arizona Tile found by advertisement on the internet, it had a more clear selection, easier to see, but it the co-workers only help you once you know what tile you want and what your vision is....I wasn't quite sure yet and wanted help with what stones would compliment each other, but they were pretty hands off until you have an idea of what you want/need. This store was okay, BUT 3x's the PRICE of Tosca natural Stone. I went to International Bath and Tile which was TOO OVERWHELMING with possibilities, tile from floor to celining, piled ontop of each other on racks, and no prices, they write down what you like and email you a quote-i want to know UPFRONT! Let me just tell you a travertine i got for 4$ a sq ft at Tosca, was $6.95 sq ft @ Arizona, and $11.95 a sq/ft at International Bath tile!!!!! The rip off from other places was OUTRAGEOUS! I went to a few other places but not worth writing about, just know Tosca was the cheapest. When I went to Tosca, GUY the owner was SO HELPFUL. He took my million ideas I had from the million tile stores I had been to and help me with the design I was going for. We picked out the stones (and yes I went back to the other stores to compare $$ and my jaw dropped when I saw how much cheaper he was.) Not only was the price right, but Guy actually travels to Italy and other countries where the stone actually comes from so his expertise was TOP OF THE LINE! He knew more about all of the stones, which stones tile guys would be able to cut, how to clean them, the care each stone will need, what stone quality is okay for a shower, and durable enough for an entry way, etc. His opinions and advise had nothing to do with my order and he actually suggested a cheaper stone for a larger area I was doing, so he really, and honestly just wanted a happy customer! Once we had the stone he took me into his office where we could sit down and discuss the sq footage and details, where other stores you are standing or dont have a table to lay out your papers/pictures.It was nice to have such personalized care, he was not rushed and took time to give me the 1 to1 attention I needed for (what I consider) a huge commitment. In addition to the service in the store, Guy spoke to me on the phone numerous times when I needed help when my tile guys were giving me estimates and I had questions, and helped clarify things for me via emal, so he is accountable, and available! To be honest, even if he was more expensive I would go back just to have his service, but fortunately, he's not anyway:) Thanks Guy! read more

I went to Tosca and purchased a piece of Venitian Gold. I paid for it, wrote my name on it, they said they would keep it for when my contractor was ready to install it. When my contractor went to pick it up (today), they had sold it to someone else. 'So sorry' they said. We'll get some more pieces tomorrow afternoon. That really doesn't help when you have a team of guys lined up TODAY to install it and fabricate it TOMORROW morning!!!! UNBELIEVABLY BAD SERVICE. Stay away. read more

Quality selection of stone, some amazingly artistic looking pieces. It's not pre-fab, you buy the whole slab, most are about 9 feet by 6 feet. If you want a nice slab, this is the place. Also has a good selection of tiles. Nice people, good service. read more

Absolutely terrible customer service. Not one employee asked me if I needed help. And when I finally got someone's attention whom I'm pretty sure was the owner/manager, they acted like I was wasting their time with my questions. Decided to take my business elsewhere. read more

Have been doing business here for years. Kevin is fantastic. Regardless of the budget or scope of our project he always works with us to find what we need. read more

These folks have some of the most beautiful slabs along Miramar Rd. The granite prices are good, but where they really shine is the quartzite (the mineral - not the man-made quartz). They were almost 40% cheaper than the other places stocking quartzite! The owner proved a bit crusty (prepare to be insulted - it's just his natural give and take) and bumped the price $1/sf on the final order from his original quote, but still a great deal. However, the yard staff were great guys. During the initial visit, I blew a tire hitting the curb as I turned into their yard. As I was pulling out my spare and my jack, the forklift guy came over and asked if I needed help. I said I'd done it once before and just had to find the jack point on the chassis. He brushed me aside, popped the jack precisely into place and had the tire changed in 15 minutes. He wouldn't take anything except my thanks, so I knew I had to give them my business. After I placed my order, the rest of the staff helped shuffle a pile of slabs so that my fabricator could lay up his templates and confirm that we had enough material (very tight fit) and the best piece in the batch. Solid outfit! BONUS TIP: If you only need a single slab, ALWAYS ask any granite place about their "boneyard". There's often a lot of damaged and fractional slabs, but sometimes you'll find beautiful pieces that are just the end of a batch that won't be restocked - at 70% off normal pricing! read more

DO NOT SHOP HERE. they sent slabs that did not match ..no fun to discover when you are mid-installation. i have more objections but this was one the topper. lots of nice places to buy marble/granite in san diego. this place is not one of them. read more

After thinking about it, when it came to renovating our place, we decided to start with the stonework. The main reason for this was that the fireplace is sort of the centerpiece of a house, and then the rest of the stonework (and everything else) needs to match it. I had no experience with stonework, and had only heard of a few places and seen a few coupons. My wife and I found Tosca simply by driving by. We stopped in to check out the merchandise and were very impressed. They have a great inventory of the best stone in San Diego (how can I say that?--we didn't buy right away, but took the time to check out our other options). Tosca was definitely the best. People that I've known for awhile often characterize me as being cheap. For example, I drove a 1989 Hyundai for 15 years. However, when it came to buying stone, I paid the money. My wife and I picked out one of the most expensive slabs on the lot (Blue Bahia quartzite from Brazil). Stone work is one of those things in life where trying to 'save money' just doesn't pay off. Installation is expensive. Once the process begins, and you are spending a lot of money on installation, it can be very gratifying to know that at least you are installing the very highest quality material. After we selected the slabs, measurements were made, and everything was done in two to three weeks. The installation went as well as it possibly could have. At the last minute, I decided against drilling a second hole in the countertop for the dishwater air gap (and I'm glad I did too). Overall, my experience with Tosca was excellent. Working with Guy and Cecilia and the installers was very pleasant, interesting, and informative. All are honest and knowledgeable professionals who will guide you through every step of the process of selecting, purchasing, and installing your new stone. Now, in late summer, the afternoon sunlight streams in through my living room windows illuminating the fireplace and the Blue Bahia with all of its changing shades of blue and gray, and it is truly a beautiful sight. read more

We bought our granite 7 years ago and came back for a product to compliment the original material with our addition. Guy, the owner, is super nice. He is one of those people that works because he loves it and walks around chatting and selling his product. The staff is extremely nice, which trickles down because of Guy the owner being a great person. It was a pleasure to do business with them, their prices are fantastic and the selection was better than the other places my contractor sent me to down the street. They have great precut slabs but a great variety in their full slabs. Some awesome and unique items that other yards did not have at all. So, go to this place, look for the owner.....he will take great care of you! read more

NICE, nice selection of granite slabs, NICE prices, and NICE people ! Wow, what a (nice !) difference between Tosca and a lot of the other granite places all in the same Miramar area. No attitude, no hassle to deal with them, no being forced to use their fabricators.... I wish I went here FIRST and would have saved myself a lot of time and headache ! Honestly, one of the very best selections of quality granite and without a doubt THE best prices in town. A pleasure to deal with. read more

After shopping at over 6 different granite and stone shops along Miramar, we settled on Tosca for both our travertine and granite. It was a pleasure to work with Kevin and Guy. They were able to show us a travertine that fit our budget for the bathrooms and was still beautiful. Plus they have pre-fab stone tops that are very affordable! They were fair in all their dealings with me and worked with me on a granite that I loved that fit within my price range. They have lots of design ideas and samples to look at and will let you take samples home to make sure that it will "work" with your other materials and colors. read more

My fiance and I purchased our granite countertops from Tosca a few years ago. Kevin was very helpful and took the time to understand the style we were trying to achieve with our renovation. We ended up purchasing a honed/brushed granite and we absolutely love it. We were so happy with the selection at Tosca and help we received from Kevin. Now (almost 3 years later) I'm helping my mom renovate her home. Our contractor referred us to a few different tile/granite stores, but after visiting them we went back to Tosca because we felt like the selection/service was superior. Kevin remembered us (which meant a lot) and has been extremely helpful and patient picking out granite contertops, tile for floors/shower/fireplace, etc. I'm once again so happy with the service and selection. Also the pricing is very reasonable. I highly recommend this place. read more

Tosca Stone is very responsive to all my stone, tile and quartz needs. I like working with Kevin and Tiphani, they are prompt, courteous, and do a great job. read more