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    Tory Burch

    3.5 (15 reviews)
    Closed 10:00 am - 9:00 pm

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    Purchased a handbag for my wife from their online store. Handles started falling apart after 1 year. Immediately said its out of warranty and offered a 15% coupon As a consolation prize. Didn't even ask for a picture to see the damage. My pickleball paddle gets better customer service.

    The purple Tory Burch bag; so adorable!!!
    Andrea A.

    Love Tory Burch. She is my favorite designer. Wish I could afford her clothing, bags and shoes. It's not anything I can afford but looking at the clothes and accessories is so amazing. This little boutique is located at the Galleria Mall in Roseville. I go in there to browse and window shop. I am mostly obsessed with Tory's handbags and purses. They are so fashionable and I often daydream about having one but it is not something that I ever afford because it ranges anywhere from over $300 to $600 a bag eek. Maybe items will go on sale but we'll see. The store in beautifully decorated and the most expensive items are usually encased in a glass cabinet or connected by bar wires; this is to make no one steals any of the items of course. Pictured below is the bag I am madly obsessed with. Maybe if I am so bold I will buy it but I can always dream too right?!

    Mini woven purse
    Crystal E.

    I love Tory's timeless styles and great quality. Can't go wrong with. Service is excellent too! Prices can be a little high but pieces last for years.

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    4 months ago

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    4 months ago

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    3 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    Review Highlights - Tory Burch

    Turns out, Hunter places our receipt into a beautiful little envelope and wrapped the box for tissue paper.

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    LOFT

    LOFT

    2.1(52 reviews)
    0.2 mi
    $$

    Amazing shopping experience from start to finish! I was in on Sunday around 12 and was immediately…read moregreeted and asked if I needed help with anything. I answered no and the associate let me be until I went to ask for her help in locating a specific item. She not only found my item but went the extra mile and offered to order it for me in the color I wanted on the spot, which they did not have in store. She was very conversational and attentive to me and to each customer she was helping during my visit. Will definitely be back! I don't recall her name but she had a ball cap on.

    I came here to update my work wardrobe since we're moving to business casual. I had heard from…read morefriends that LOFT has good work pants and blouses, and I was also hoping to catch some good sales. They did have some cute pieces, but a lot of the styles felt outdated or just not my personal taste. What really stood out to me, though, was the customer service. I noticed the sales associate actively offering help to everyone around me, asking if they needed assistance, but she never once approached me even when I was standing right next to other customers. Because of that, I ended up feeling uncomfortable and decided to leave. As I was walking out, she finally asked if I needed help, which felt very odd considering how attentive she was to others. I declined and left. Even if I wasn't shopping alone that day, I still should have received the same level of service as everyone else. The whole interaction just felt off and didn't sit right with me.

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    LOFT

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    Vuori

    Vuori

    3.7(6 reviews)
    0.2 mi

    Only more praise to sing, as I popped in there again earlier today. Grateful to have Ian on hand to…read moreanswer my questions and check on inventory for me, he was super patient and helpful. Ian also let me know that their spring collection was just around the corner. A dear friend introduced me to the brand and I am hooked. Gorgeous materials, beautiful colors, and so much to choose from. Such a great shopping experience from start to finish.

    Not impressed today. While this store has a decent inventory compared to a lot of other Viori…read morestores , the customer service left a lot to be desired. Granted lines were long with the post Christmas shopping. However, they didn't have a way of managing it and it ended up with a whole lot of really frustrated customers. I knew what I wanted when I walked into the store. I picked up a pair of pants and walked up to the register. I was third in line. There were two registers going. There was a longer line at the other register; I picked the shorter one. By the time they finished the person at the front of my line, they were probably 10 people behind me and an equal number at the other register. What did the cashier do when it's my turn? She calls for the person in the other line. That person then told me that there was only one line when she got in line. What?! We had all been standing there for at least 20 minutes. If there was only one line, they were 20 people who were never told that by anybody. This is not OK. I know a bunch of us, myself included, walked out of the store. It's no way to treat guests.

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    Vuori
    Vuori
    Vuori

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    Cotton On

    Cotton On

    3.1(31 reviews)
    0.2 mi
    $$

    Went in today for some back-to-school shopping for my daughter who's starting high school. It was…read moreour first time in this store, and overall it was clean and well-organized. The clothes are definitely geared more toward a younger crowd and a little on the pricier side, but my daughter did find a few cute things she liked. Checkout was a bit frustrating. There was only one register open, which was fine since there were just a few people ahead of us and we weren't in a rush. However, a female employee who seemed like a manager got in line behind us and then called another employee to open a register. Another male maybe manager instead of helping the next person in line, he helped the employee who had been behind us. That didn't sit right. Thankfully, when we did get to the register, we were helped by Melissa, and she was absolutely lovely! She had a great attitude, made conversation, and was even helping a newer employee while ringing us up. She definitely turned the experience around.

    Idk what happened but Cotton On used to be my go to for cute, inexpensive clothes that were…read moredecently priced. The style of clothing here is so questionable, as I walked around the store I kept asking myself, "Who would want to wear this & why?" I was just shocked and for the price of something so thin, with poor quality. It mad me sad because I really liked this brand before they changed their style and materials. Now it's just overpriced items with not so great quality.

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    Cotton On - Back to school shopping

    Back to school shopping

    Cotton On
    Cotton On - Cute layout and fun clothes

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    Cute layout and fun clothes

    Tory Burch - womenscloth - Updated May 2026

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