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    Tory Burch Flagship Store

    3.9 (34 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Tory Burch Flagship Store Photos

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    William M.

    Great service through the phone ! I connected with Uchi & right away she helped me with my item & made sure it was the right one. She was really nice , friendly, patient .Overall just proud of the way people are trained & polite . Thank you & will shop again here soon :)!

    Jennifer N.

    Recently, I took in a purse in that I got for my birthday for repair on the handle and it needed for re-piping. I was a little embarrassed to bring it back here because It was not purchased at this Beverly Hills location, and reputation of being in Rodeo Drive and Beverly Hills, I was afraid they will give me a snotty attitude about it. But the ladies were so friendly and helpful to give me a suggestion that they can send it out for repair for free. They suggested I can send it out or exchange it for something else. Since the purse was a gift and it has sentimental values, I decided to go ahead and send it out for repair. Repairs take 4-6 weeks. These ladies that worked there were professional, kind and humble. I didn't feel any pressure from them when I decided not to go with purchasing anything else, which it makes me want to return to only this shop for future purchases. This flagship Tory Burch is a two story shop located on Rodeo Dr. the corner of Brighten Way. You can find any parking structure along the blocks free with time validated or street meter parking.

    In love !
    Sofia V.

    Tory burchs stores in general they have great customer sevice no doubt everytime i walk in to any of them they make me feel good . All her stuff are amazing shoes, boots, Jewlery ,purses ,wallets . The best part its when its your bday cuz she sents you a gift certificate if she knows you are a loyal customer as you know whatever you buy its in their system. Never been at this location before , i usually go to Robertsons, Century city ,Santa monica but i think this will be my new favorite store . While you are waiting and shopping around they will offer you something to drink. Good quality , awesome customer service what else can you ask for ?

    gold crinkle metallic leather credit card case. gotta have something so bright, so i don't misplace it!

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    Very accommodating to our return since we were not able to replace our purchase we order online

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    Ask the Community - Tory Burch Flagship Store

    Review Highlights - Tory Burch Flagship Store

    This was my first time on Rodeo Drive and I knew I wanted to stop in Tory Burch (one of my favorite places to shop)!

    Mentioned in 3 reviews

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    Saks Fifth Avenue - Womens store

    Saks Fifth Avenue

    2.6(29 reviews)
    0.2 mi

    Convenient location. Close to a lot of my fav restaurants…read more They def don't have as many candles, body washes, and lotions from my fav brands as they did back in Dec 2025? That was perplexing...unless they were in-between shipments. Staff is always helpful. Great spot to be had.

    Gut told me not to do it…read more I already had a bad experience at the Saks store in Huntington New York ( Yelp review) where some of the team members were rude. Loved this cologne " Maison Francis Kurkdjian Paris Baccarat Rouge 540" that I wanted to get after loving a sample overseas in 2024. So Saks filed for bankruptcy. I was back in the US, California to be exact. I did not read any of the reviews of Saks online plus the Yelp reviews as well. Impulsively ordered this online on their site, prepaid and was pumped to get their e mail confirming pick up at their 9600, Wilshire Drive Beverly Hills California 90210 store. Picked it up from the Women's return counter downstairs where 4 ladies stood around looking at their nails and new i phones and cluelessly told me nope they didn't have it despite my showing them my ID, Amex card used and their 2 hour old e mail. One of them finally made an effort and retrieved the pre packaged bag from the adjacent back room ( 10 feet away). Got home and all the excitement went to s€#^ as I sprayed it on and nothing... It was weak. It was not the same. Beautiful bottle but the contents were debatable. Called CS who are slick - "take a photo of the entire package and send it to us, we have to approve it. No you cannot return it to our store. It has to be Fedexed ( you customer have to pay for it) to our return center in Pottsville Pennsylvania. They will examine it and then approve it. We will send you a gift card for the net amount- " wait! Whaaat? I told the young lady in CA that there was no way I was going to accept a Gift card and go back to their scam business. Then went to FedEx in Fontana who stated ohhhhh perfume - no, no, no special box and packaging - another $5.97 and we can't accept it - you have to go the Walgreen's across the 215 Fwy and ship from there. The comedy continued as the Walgreen's photo counter employee with the FedEx sign stated " but they are FedEx- they ship everything!!!!" . They did take it. I tracked FedEx to Pennsylvania and they got it 5 days ago and just issued the credit back to Amex. Whew! * Please read all the reviews and see how a lot of customers who are buying high end perfumes, colognes are ending up in the very same boat with the big leak and then having to deal with this. Saks makes it hard for you to return their bogus merchandise. Plus an attitude and hurdles all along the way. You've been notified.

    Photos
    Saks Fifth Avenue - As you can see all windows are covered for the middle building they moved out of

    As you can see all windows are covered for the middle building they moved out of

    Saks Fifth Avenue - Saks is off wilshire blvd and men's shop and the old building is across from Morgan Stanley building

    Saks is off wilshire blvd and men's shop and the old building is across from Morgan Stanley building

    Saks Fifth Avenue - Sign on front door main entrance of old building.. they have a smaller one on Backdoor too.

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    Sign on front door main entrance of old building.. they have a smaller one on Backdoor too.

    COS - Beautiful store!

    COS

    2.9(33 reviews)
    0.0 mi
    $$

    This brand is brought to you by the makers of H&M. However, the style doesn't really remind me of…read morethe fast fashion brand at all. It's a contemporary, minimalist store that seems aimed towards more mature clientele in the professional world who crave a more conservative styles. The store caters to both genders. COS stands for "Collection of Style". I've been in this store a few times, at different locations and I just didn't find anything that really spoke to me. I noticed lots of neutral colors and not too many patterns. The store is nice, clean, and well organized. I was not approached by a sales associate to ask if I needed help. That was okay because I was just browsing anyways. It's on a busy street with lots of other stores as well. Metered parking on the street as well as a parking. lot nearby.

    I probably do not look like the typical COS customer. I'm 62. I have crazy gray hair and I…read moregenerally walk around in gym clothes. But I love COS, and there was a vegan bag I wanted to get. So! I put on my usual sweats and went to the Century City mall and found the COS store. The moment i walked in I wanted to leave. I was invisible. The sales person was aloof and dismissive. It seemed like she did not want me in the store. Which of course she didn't! I am old and look even broker than I am. I bought the bag without paying a lot of attention to it. I just wanted to get out of the store. Wrong decision. It wasn't expensive, but It looks and feels like it came from the bargain bin at Forever 21. It has been sitting on a shelf in my closet. I am going to give it to a pre-teen. No more COS for me, but all good. Quince is similar in style and quality but less expensive, and it's available shopgirl-free.

    Photos
    COS - Beautiful Display. Very clean well-organized store.

    Beautiful Display. Very clean well-organized store.

    COS
    COS

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    Tory Burch Flagship Store - womenscloth - Updated May 2026

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