Had about a 2-hour layover and decided to grab breakfast here--great choice! I ordered the carnitas tacos, and they were absolutely delicious. The kiosk ordering made the process quick and easy, and my food came out fast, which was perfect since I was catching a flight. The atmosphere was lively with great music, making it a fun place to relax for a bit. If you're passing through Willis Tower or need a quick, flavorful meal, I'd definitely recommend Tortazo! read more

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It's okay. It's convenient for grabbing lunch while visiting the tower deck or color factory. Food and service were fine. No free refills on fountain drinks though. read more

Tortazo - Willis Tower - Chilaquiles - Mexican Near Me - Chicago, Illinois

5 stars! Had probably the best Shrimp Tacos I ever had here! They were crazy good. Definitely will be grabbing some more whenever I return back to SEARS Tower! read more

For the area really awesome chilaquiles! Def the best I could get at 9am inside the tallest building in Chicago lol. Cute dining area but I took it out to the dining hall and had an amazing view up. Folks working were very very friendly and cooked a great quality. Would come back! read more

Tortazo - Willis Tower - BREAKFAST CHILAQUILES - Mexican Near Me - Chicago, Illinois

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Stopped in on a Chicago food tour just for the churro! Soft, sweet, fall apart goodness! Located right inside Willis Tower and freaking delish! read more

Tortazo - Willis Tower - Mexican Near Me - Chicago, Illinois

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These are probably the best tacos I've ever tasted. Incredibly flavorful, fresh and just simply delicious. A coworker suggested we eat here for lunch and she was right about everything. The service was quick and the food came out hot. While there is plenty of seating, there were only a few tables available which is still good for noon traffic. The ambiance is very modern with vibrant colors, plants and cute pillows on the seating benches. I will be back here for sure! read more

Tortazo - Willis Tower - Chicken Tacos with chips and salsa - Mexican Near Me - Chicago, Illinois

Don't work downtown anymore, so I haven't been to this location in a hot second. I remember when they only had Tortazo at the airport back in the day, but happy that this location is still thriving in the loop and that you can get a very quick and tasty meal. The meals come out very very fast so you don't have to sacrifice your time to get a quality dish . I do like that this location has its own private dining area but that you can also sit out in the common area in the Willis Tower food hall. Staff is super friendly . read more

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I usually have other go-to's in the Sears tower but this was my first time and a really pleasant surprise! The tacos and salad I ordered were really flavorful and fresh. I would definitely return and recommend for a quick bite. read more

I had the soup and sandwich combo. The 1/2 serving birria torta with comsome was delicious. The small serving of tortilla soup was good too, but I think I'd rather get the whole torta next time and skip the soup. I also got the drinking chocolate, which was very good, but a little thick for drinking with food. On the other hand, it was great with the churros, which were hot and fresh and yummy! The setting is very casual, in the Willis Tower food court. Service was prompt and polite. Definitely a good place for a quick, casual meal. read more

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Hot churros anyone? Nice little spot to stop at after exploring the Willis tower/ sears tower. read more

Tortazo - Willis Tower - Mexican Near Me - Chicago, Illinois

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Tortazo is placed in the Sears Tower "Catalog" food court and typically serves those that work in the Loop. Catalog contains many different fast casual restaurants and has ample seating. Tortazo also has a seating area within the restaurant, thus having you avoid tourists and most of those that work at United Airlines. During the weekday lunch hours, it's suggested that you preorder your food. If you walk up and order, your food can take up to 15 minutes. You're better off ordering online and picking up. Whichever way you chose, everyone is friendly in helping you pick up what you are eating. The food itself is creative, but I have to say, everything I eat there, EVERYTHING, is salty. The salad? Salty. The sandwiches? Salty. The soups? Salty. I can't get away from the SALT! The flavors are great, but there is way too much salt in everything. As much as I'd like to come here more often, I just can't because of the salt overload. The milanesa sandwich made me drink 60 oz of water afterwards. It was disappointing because they tasted good, minus all the salt. Overall, they have friendly staff/service, the operation is flawless, they are wonderfully staffed to handle the busy bustling area, but you pay Chicago Loop lunch prices. I think if Tortazo fixes their oversalting issue, it'll taste much better. read more

I recently had a Galentine's brunch at Tortazo and it did not disappoint at all. I stopped by here with my bestie last month. We decided to share Baja chicken tacos and roasted mushroom quesadillas. Super flavorful and perfectly satisfying. I was especially impressed with the veggie quesadillas. It was filled with veggies and so tasty, definitely not your average bland quesadillas. The overall vibe was basic, low key, lively but also a bit loud, very food hall vibes but the staff were really warm and sweet. They gave us roses which made our day. Honestly for a Rick Bayless place, it lived up to the expectation for food standards and was super affordable. I recommend this if you're in Chicago and looking for good food, decent service but still chill vibes! read more

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We came at 5:50 and they said the restaurant closes soon so we are no longer taking food orders. I work in hospitality and if you are a restaurant open until 6:00 then you serve food until that time. If you want to close at 5:50 then change your hours read more

Bland, dry, overpriced food. Actually kind of surprised they have such a mid place in the lobby of the Sears Tower. The service was friendly and the location are the only reason it gets 2 stars. read more

Located on the 1st floor food court, inside Willis Tower (formally the Sears Tower) on S. Wacker Dr. and W. Jackson Blvd. This is a counter-serve eatery inspired by Mexican food from Chef Rick Bayless. You can either order at the kiosk or with the cashier and find an open table. We were on a 'Foodie Tour', and this was a stop for dessert. We had their 'Almost Naked Churro', which is a fried dough pastry covered with cinnamon and sugar. It tasted pretty good, almost as good as the churros I've had in Mexico. Service was friendly and efficient. I would like to return and try other menu items. read more

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I'm a big fan of Rick Bayless and stumbled about this restaurant as I was leaving the SkyDeck! The menu was missing something that stood out to me. It took me forever to decide but I eventually landed on the steak rajas quesadilla and a Mexican Coke. My flight was in a few hours and I knew I'd eat dinner on the plane plus peruse the United lounge so I wasn't trying to do too much. The service was pretty friendly. My quesadilla was served hot but could have used more cheese. Came with steak, jack cheese, poblanos and a green salsa. The coke hit the spot too. If I worked nearby, I'd see what else Rick had going on even though it's a little pricy, $20 before tax. It's located in a food court so overall the place is kinda loud. But there wasn't much crowd when I dined at Tortazo, it had thinned out as I was debating what to order. read more

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The chicken and bacon quesadilla was flavorful but the sauce was definitely different from other dishes in the south. The staff allowed us to taste a variety of drinks which were helpful. The location gave the perfect view to either be discreet or people watch. read more

Tortazo - Willis Tower - CHICKEN BACON - Mexican Near Me - Chicago, Illinois

Safety first!! Tortazo deserves 5-stars for the quality and freshness of the food. My only gripe is that my food was delivered without any safety measures in place. Most restaurants secure bags with tamper-resistant tape or staples or something/anything. My food arrived with none of that. I ate it relying on my faith in humankind that my driver didn't touch my food. It was quite delicious but my enjoyment was somewhat reduced by the risk I took eating it. I spent over $40 and should have been able to enjoy it with confidence. Regardless of how small the order is, safety should always be first. Anyway, the queso and the cubano torta were delicious! Well worth the price. read more

Omg I love the food from Tortazo! I usually just grab and go as this is a small restaurant at Willis Tower. The potato poblano flautas are my absolute favorite. Crunchy on the outside with yummy filling on the inside, they come with a side of guac. The eggplant milanesa is also great, but sometimes they might add a bit too much of the pickled jalapeños and onions and make the sandwich sour. The service is fast and the staff is not super friendly but not rude. The menu is not very extensive and the vegetarian options are limited, but I am more than happy with the options they have. read more

Tortazo - Willis Tower - POTATO-POBLANO FLAUTAS - Mexican Near Me - Chicago, Illinois

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I visited Tortazo at Willis Tower before my 6:30 pm Skydeck reservation, arriving at the restaurant around 5:35 pm. I was a bit worried about timing, but my server, Julian, was incredibly helpful. When I asked how long the food would take, he said 5 to 10 minutes--just enough time to enjoy a meal without rushing. I had a few questions about the menu--specifically the VG and V labels--and Julian clearly explained that VG means vegetarian and V means vegan. That cleared things up and helped me choose quickly. He placed the order right away. My phone was about to die, and when I asked if I could charge it, Julian pointed out a set of outlets under the bar. Thanks to that, I was able to charge from 20% to 80%, which let me take beautiful photos at the Skydeck. Another server, Terry, also made me feel welcome by bringing water as soon as I sat down. The whole team was friendly and attentive. I highly recommend Tortazo to anyone visiting the Skydeck--especially vegans or vegetarians looking for a quick, tasty bite beforehand. Great service, thoughtful staff, and a very convenient location! read more

I'm not one to complain but the rude encounter I had with a staff member named Justin was uncalled for. Asking if he can break a $20 for me so I can leave a tip was received with a dramatic eye roll and a snotty "we don't carry cash here." read more

Came here for a casual lunch before going up to the Skydeck. The place was pretty busy on a weekday lunch but they took our order at the front immediately. The food took about 10 min. I ordered the crispy chicken milanesa and I thought it was okay, sort of like a normal crispy chicken sandwich. I didn't think it was particularly special or flavorful, but for a quick meal it definitely got the job done. The chicken patty was a good size too for the price. Overall a good casual lunch spot, especially for being located inside Willis tower. read more

Tortazo - Willis Tower - Crispy chicken milanesa - Mexican Near Me - Chicago, Illinois

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Very pleased with our lunch today. My team had a day of work planned in the building and we ordered a variety of items. Everyone was pleased with their items. Carne Asada tacos, carnitas, torta, beans and plantains. Would definitely eat here again in my next visit. read more

Mouthwatering is the word that comes to mind when I think of this restaurant. Get the chipotle roasted chicken torta! Every bite is a treat for your taste buds. In addition to the outstanding food, they have kind, friendly people working here. Another great addition to the Chicago culinary scene from Rick Bayless. read more

Got the crispy chicken Milanesa torta and carne asada torta. It was pretty good. I preferred the chiken torta. read more

Tortazo - Willis Tower - CRISPY CHICKEN MILANESA - Mexican Near Me - Chicago, Illinois

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Very solid lunch option over in the Sears Tower. Stopped in today for my first time and there is absolutely no question that this will make its way into my regular lunch rotation. The food was excellent and the staff complimented a quality meal. I went with the Quesadilla de Asada con Rajas (steak with roasted peppers) which I would highly recommend. I gave 'em 4 but they're closer to 4.5 stars. Check this spot out. read more

The issue I have with this place is that when you order food for delivery they do not secure nor seal the bags up. Which I find very disturbing. For the prices we pay for food it should be sealed especially for delivery the food can be tampered with or items can fall out (which I'm always missing something too).They need to do better on securing the food. read more

This place is a HARD 1 Star. I paid $29 for a Fanta and a Barbacoa "Torta". (Of course 22% tip was included because I'm not a jerk. And the service was top tier). My distaste for this place is directed 1000% toward Mr. Bayless and the sandwich itself. The bread was fine, the meat - fine, the salsa -ok. A TORTA this was not. It was a FLACA at best. It was a little bit bigger than a McBurger. Charging 17.50 for that sando is a hate crime. read more

The only good thing about my salad was that the lettuce was fresh. I do have to award 3 out 5 stars for freshness. I actively disliked the dressing, and the other ingredients did not add any significant texture or flavor. Doesn't anybody audit what's coming out of the kitchen? My salad tasted like the dish was built around a meat protein, and is made vegetarian by removing the protein, with no concern for how the protein's loss affects the taste. My churros were not even completely wrapped to retain heat. The only reason to eat here is that you are very hungry and have no other choices. read more

We were visiting the Sky Deck in Willis Tower and decided to get some lunch in the lobby. Tortazo had a great menu so we decided to give them a try. I ordered the Chipotle-Roasted Chicken bowl. Our food came out super fast so everything was hot and tasty. In addition to the chicken my bowl had avocado, poblano rajas, cotija cheese, black beans, tortilla strips, chipotle salsa and cilantro crema. It was very, very good. I thought I'd miss having rice in the bowl but I didn't miss it one bit. The flavors of the chicken and the salsa were amazing. My friend went back up and ordered an extra side of chicken. They actually forgot to bring it out to her so they gave us an order of cinnamon sugar churros for free. They were seriously one of the best churros I've ever had. I even had someone on the street ask me what they were because they smelled so delicious. Wish we had one in South Florida. There were several other menu items I'd love to try. read more

Tortazo - Willis Tower - CHIPOTLE-ROASTED CHICKEN BOWL - Mexican Near Me - Chicago, Illinois

I visited this place on a food tour. This was part of the food court in the Willis tower. They served tortas and soups along with numerous Mexican options. They also served breakfast too. I had the Chile relleno flautas. There were 3 to an order and they contained jack and cotija cheese, spicy peppers and potatoes that were rolled in crispy corn tortillas with pickled Napa slaw and avocado tomatillo salsa. These were good. The slaw and salsa really enhanced the flautas overall. There could have been a little more filing present. They did have a nice spice flavor from the peppers. Will I go back? Perhaps. read more

Tortazo - Willis Tower - Chile Relleno Flautas - Mexican Near Me - Chicago, Illinois

My friend and I needed a quick dinner downtown and Tortazo was one of the only places still open in Willis Tower. The menu was fairly limited, so I went with the cauliflower sandwich. The line was slow moving, but they had a kiosk where you could order to-go, so I placed my order there. It took a while to get my sandwich, but once it was ready, it was worth the wait. The combination of flavors and textures really worked and I love the salsa pairing. A sandwich and canned soda set me back about $17, so this isn't somewhere I would come often, but I'm glad I stopped in and tried it! read more

Tortazo - Willis Tower - CHILE-RUBBED CAULIFLOWER - Mexican Near Me - Chicago, Illinois

I had the Chicken Milanesa Torta and I am not sure what I bit into, but it was not real authentic natural chicken and at the same time as I took it apart to inspect it was not raw. Clearly is was a lab experiment from some food vendor they use. I will never go back there. read more

Good for a quick bite while working or visiting the Willis tower, I have mixed feelings about the food at Tortazo. For me, the sandwiches are generally well constructed and smell great, but I find that the seasoning level and cooking quality can vary at times. While the food is generally high quality and the ingredients fresh, I think that items at this price level should be consistently good also considering the smaller portion size. read more

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Food is decent but very overpriced. The side of guac is comically priced. About a tablespoon of guac for 5 dollars...

Flavors were very good but the meal overall was disappointing. Probably one of the most expensive tortas I've ever purchased and the chicken was cold. Kinda confused on why that would happen. Update: I called the store to talk share with them that I received cold chicken. The only plausible explanation could be that it was not cooked for long enough to reach a proper internal temperature. Manager over the PHONE gaslighted me and told me "that's done. It's not cold" completely invalidate my experience. I wouldn't recommend spending money there read more

I was craving Mexican food and have been wanting to try Tortazo as I've heard it's great and have purchased their salsa at the grocery store. Tortazo was delicious! I ordered an eggplant torta, it was so crunchy, flavorful and generous! Loved it! This is my favorite restaurant in the food court. I also ordered chips and guacamole as my side. I ended up with leftovers that I ate for dinner. I will definitely return on a day when I'm very hungry. read more

Tortazo - Willis Tower - CHIPS & GUACAMOLE - ALMOST NAKED - Mexican Near Me - Chicago, Illinois

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Tortas tortas and more From chef Rick Bayless Well, I ordered the chicken milaneza torta diet coke and 2 churros Cash less only card Was pretty good the torta come whit litle green salsa I switch for habanero salsa soooo good read more

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My office in Willis Tower catered Tortazo for an event. I was excited to try Tortazo for the first time. Rick Bayless has a great reputation in Chicago and have wanted to try some of his food for some time. When we got the food it was no longer warm, but that is not Tortazo's fault. I had the bacon, egg, and cheese, torta. I liked how the flavor in the sandwich came from the ingredients and the way they were cooked, not from excessive sauces, spices, and flavorings. The individual parts were of superior quality and well cooked. The sampling that I got was enough to make me want to visit their restaurant and see what their cooks can create fresh. Tortazo was a crowd pleaser and is of good enough quality to recommend for catering for your next event. read more

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Not authentic tasting at all. My first bite tasted like plastic and it only got worse after that. Might I add, I paid $27 for one torta and an agua Fresca (which also wasn't that good). read more