I was in the area and didn't feel like driving all the way to Carytown for a thrift experience,…read morelooked up places nearby and this place came up! I started looking at the racks outside and felt very hopeful after looking at the prices. The store is very organized in my opinion. As a midsize, borderline plus size girl, it was really easy to find clothes that actually fit. The dressing rooms were convenient, the selection is good quality and I love the brands they have, the pricing really isn't that bad. It's a curated selection of what's fashionable without breaking the bank. I'm glad there's one in Richmond, I'm glad there's one in Virginia Beach! More on that later though on their actual business page lol

4/23/26 @ 7:25 pm : We were in the area & my son got excited at the sight of this store. He loves…read morefashion. He was hoping to find some cool things at great prices. Unfortunately, we stepped inside about 35 minutes before they were going to close. Others came in after us. No one, and I mean NO ONE, spoke to us when we came in. We browsed around & a young lady came and slammed a pair of jeans in front of me on the rack. She did say "excuse me" while doing so, but the attitude was very clear. Not sure why people get so upset when they are still open. At that point, I knew I wasn't purchasing anything from that store. I had to get my son out of there, but he was still excited at some of the things he was finding. He's a teen - He doesn't pay attention to bad attitudes or poor customer service the way I do. So, he was unfazed. The longer we stayed, the more irritated that young lady looked. I walked out because he was taking too long browsing & I could feel myself getting upset by her behavior. They brought in the racks from outside & the young man did finally say "hello" to me as I was walking out. Weird! Even if he was ready for everyone to leave, he didn't show it as rudely as the young lady did. Instead of being called "Uptown Cheapskate", they should rebrand as "Uppidy, Stuck Up & Rude Cheapskate". That fits them more accurately. Needless to say, we will NEVER go back & their men's section is extremely small compared to the rest of the store. They won't see a penny of my money!

The service at this location is exceptional! Every time I come here I am greeted with a smile and…read moreprovided with more information and product knowledge than I arrived with. I only shop here during the semi annual sales because of the price and quality of the clothing! The clothing is not made well at all especially for the price point.

I visit Lane Bryant probably once a month in our local area. I am so glad we have one this close…read moreto us. I find them to have fashionable plus size clothing, that I generally like or even love at times. My only complaint would be the pricing. I only buy from them when it is either on sale or I have a really good coupon (which you can get simply by being put on the mailing list or sign up for emails/text msg.). I find that most of the staff at this particular store are VERY HELPFUL and go out of their way to assist you. They will bring clothes to you in the dressing rooms, hold items that you are going to purchase on the back counter for you, and always greet us with a smile. Great Service! That gets ***** 5 stars!

I love this store! There have been times when I was just poking around in here, just checking…read morethings out and the employees have always been kind and not very pushy. There have been other times when I was looking for an outfit for a specific event and the employees couldn't have been kinder...running back and forth pulling things off racks to help me put together the perfect outfit. This is a pretty quiet store and the vibe is great.

There are a few WHBM locations in Richmond. I think I like this location a little better than the…read moreone in Short Pump, mostly because it's a little quieter. Large crowds overwhelm me and here I can shop at a relaxed pace. The manager was very helpful and friendly during check out. We even discussed my previous application to WHBM and she asked if she could look me up in the system since they were hiring. It's nice to see a manager that wants to hire from it's target customer base.

Best staff ever! They know me and pull what I like, making shopping quick and easy. Love the lines,…read morethe quality, and the funky styles they provide. The interiors side of the business is GREAT for home decor and gifts. Fun nuggets you can't find anywhere else!

This place has some pretty nice items inside…read more It's eclectic in that it is a home goods store with some lighting and furniture and decor and other knock knacks as well as a section that has a large amount of clothes and jewelry and shoes. I loved some of the lights inside by Regina Andrew Designs and some of the bedroom furniture and seating was lovely. I was greeted by three staff members who offered to assist me and they have a large bathroom inside for customers to use.

I generally do not rate every clothing store I visit because I just don't have the time. However,…read morewhen you have a great shopping experience, you want to share it. I stopped by this location because I was looking for something in particular that had sold out online. I was greeted when I walked in by an associate wearing a big smile, and every single associate in that store had helped me in some way by the time I left. Every interaction was friendly and helpful. I cannot say that about every store I shop in of course, and in fact, I haven't had a shopping experience like this in a very long time. (And unfortunately I shop quite a bit. lol). When I left the store one of the associates Rhianna had even sent me a reminder about an item I may want to order online because the store didn't have my size. So attentive! I will visit again when I'm in the Richmond area.

I'm an Anthro fan! This one is usually well stocked, beautifully appointed and has great customer…read moreservice. Love the window displays and creative merchandising. The back sale room is like finding the Holy Grail!

Gap is fantastic for high quality basics. For whatever reason, their clothes never appealed to me…read moreuntil recently. Lately, I've been all about buying less clothes that are higher quality instead of more clothes that are mid to low quality. I also love that I can shop here and get quality pieces for the entire family. I am obsessed with Gap Kids clothes for my 6 month old. They aren't cheesy or "childish". There's a time and place for a Cars 2 sweatshirt and light up shoes. You won't find any of that here. Don't get me wrong, I love Mickey Mouse/ Disney attire just as much as the next fan. But, even their Disney line is extremely tasteful. I've bought my son a few adorable items from that line - my favorite being a black knit hat with Mickey ears. See what I mean? That doesn't scream childish character. The fact that it's pretty much a hidden Mickey is what makes me love it so much. I can't talk about Gap clothes without expounding (even more!) on their quality. This is one of two places where I'll buy my baby's clothes. The pieces I've gotten from Gap will last a loooong time and will easily be able to pass down to future siblings. I find that they run big, but with a few minor adjustments (rolling up sleeves or pant legs), you can get even more wear out of them without sacrificing style. They wash amazingly well on the delicate cycle, though I do air dry his sweaters and jackets. Is Gap pricey? YES. However, anyone who pays full price needs to reevaluate how they shop. I never pay more than $10-$15 for anything because I wait for sales.

The first time I came here the lady who helped me was exceptional. I grabbed the wrong size and…read morecame back the next day and apparently asking to do an even-exchange is on par with asking a stranger for a kidney.

Today was my first time shopping at CATO and I was very, very pleased! When I walked in, I was…read moreimmediately greeted by a very nice lady. She proceeded to ask if I needed any help finding anything and since I did not, she let me shop. Once she saw that my hands were getting full with clothes, she went ahead and set up a dressing room for me. While I was in the dressing room, she asked if I needed any help or anything else and I found that awesome. So many companies just hire whoever nowadays, but she was great! I will definitely be coming back again because their prices, customer service, sizing, and stock are awesome!

Wow!!! I've never seen 50% off the whole store before…read more I love linen and this is one of the few stores that carry a good quality and plenty styles to choose from. I did find some nice linen pieces at very affordable prices. The staff here is ever so helpful. Always nice and professional. They aren't allowing you to try on anything (just so you know) Not yet. Maybe that's coming with Phase 3. Head on over and see if they have something for your closet.

super friendly staff (thank you ANNETTE!) walked out of here tonight with 5 pairs of pants for $150…read morebucks. nice pants....love it! thanks to annette for helping me and hooking me up with sale items and fabulous customer service!