Lovely boutique store that's two levels. A great place to find your gifting needs! The main floor sells Richmond postcards, jewelry, dresses, notebooks, cups, purses, pens and they have a small seasonal section in the front. The top floor is where the dressing room is. There's a bridal section for bride-to-be or gifts for bridesmaids and local artists items being sold here. Overall: this is definitely a great place to shop for gifts. I'll definitely come back for bridal items for my friends that are getting married. read more

I love this gift and accessory shop. It has a nice mix of locally made items and Lou Lou brand accessories. You can find a plethora of things here for both yourself and your loved ones. ***LOCATION*** Located near the parking lot part of Carytown. If it's not a weekend or dinnertime, it's easy to park out front. ***EXPERIENCE*** The times I've been here, I've shopped for gifts for friends. I've gotten a beautiful Mad Kitchen Co print for a friend's birthday. I've gotten bride themed accessories for a bachelorette party. I've also purchased cards here. This is one of those stores where you walk in needing one thing, but could easily walk out with a bunch of other little things you fell in love with. The people who work here are incredibly kind and attentive. I've called a few times to check if they have a specific item (like the Bride themed things) and they'll either tell me what they have or recommend another shop in Carytown. ***PRICE*** Things can be a bit on the pricey side here, but they are cute items and some of it makes sense for its quality. ***CONCLUSION*** If you're looking for a fun and feminine gift, this is a great place to buy that! read more

Lou Lou - Seating upstairs - Accessories Near Me - Richmond, Virginia

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don't shop there. bought ear muffs from there and the thread started unraveling before even being worn. tried to return to the store but they would only allow and item exchange or store credit. it's not that i simply didn't like the product and wanted to return it, they literally sold me a DEFECTIVE item. that's on them. and i wouldn't have even been allowed to keep the defective item if i had accepted store credit, it was one or the other... i did not want "store credit" or different item, i wanted what i bought. it was literally their fault they sold me a broken product. they should have refunded me. AND let me keep it. fing ridiculous. hell of a customer service thing they got going on there that's for sure. point being, don't shop at there. it's a snobby boutique with pos garbage and even worse service. read more

Lou Lou - Accessories Near Me - Richmond, Virginia

I love this sweet shop in the heart of Carytown. They stock some cute attire, jewelry, bags, and other similar gifts. I've purchased a pretty dress in the past at a reasonable rate, and most recently snagged some cute earrings. Some are in the ~$10 range, so they're very affordable. The shop is two stories tall with mostly apparel on the top floor. They're being Covid-safe. Staff is friendly, the products are high-quality, and the location is great. If you hate parking on the street, you may get lucky in the strip mall lot! I'm sure I'll return sometime soon. read more

I have a pleasant experience each time I come here. I tend to spend way too much money but I come out with the cutest pieces. I get lovely cards too. I think the prices are affordable for the qaulity as well. They are way more friendly than the store they also own in the same shopping center. I can't even get a hello out of the woman that works there. ​ read more

Two stories of fun filled shopping! There's a bit of everything here! The jewelry is nice and well priced... I got two nice pairs of earrings for $30 bucks. Not a bad deal. You'll find sunglasses, clothes, scarves, soaps, etc. on the bottom floor. Up top there are loads of unique greeting cards And inexpensive clothes, cute tees for $10. If you are looking for a gift for yourself, a friend or even for bridesmaids-this store has some great choices! My friend bought an initial necklace that's to die for! The store is beautifully displayed and the staff is pleasant. They wrap your purchases in adorbs little bags. It's the little things that count! If I'm in Carytown, I try to stop by! read more

Lou Lou - Accessories Near Me - Richmond, Virginia

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Lou Lou is another of the charming shops in Cary Street I've become accustomed to visiting and browsing during each trip to Richmond. It's connected to the Park and Shop strip mall with parking in both front and back. Also local public garage parking is available for $1 if you come during peak evenings and weekends just about two blocks down the street. This shop is near Paper Source, a nice Schwarzschild jewelry shop, some vintage stores and the Can Can Brasserie Restaurant (charming and French). So, lots to see and do. They have some hipster/bohemian style clothing inside for decent prices, shoes, bags, and jewelry. It is loft style with an upstairs with jackets, cards, and gifts. There are neat little items inside you could easily find as stocking stuffers or gifts for office friends or gal pals. Or for yourself. I always find some cute wraps and scarves, tops and jewelry accessories inside. The staff always greet me quickly and offer assistance. Like most of the shops on this street, it's a fun place to visit and you'll surely find something you haven't seen anywhere else if you walk around inside and look long enough. read more

I've popped into Lou Lou a few times over the years but not until this weekend did it really get my attention! My girlfriend & I easily spent 30 minutes looking through the cute offerings & she ended up getting a super adorable kimono on sale! I see that previous reviews mention horrible customer service, but I found the girls working there pleasant and helpful! One greeted us almost immediately & told us about a $10 scarf sale. I practiced my restraint & didn't get the four or five things I was tempted to, not because they were unreasonable in price (although I wouldn't say they were cheap either), but because saving is important, blah blah, that whole thing. But, overall, a cute spot with fun accessories! Definitely a good place to gift shop for a millennial/ millennial adjacent female! read more

Lou Lou - Accessories Near Me - Richmond, Virginia

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Love the Carytown/RVA store. The customer service is fantastic. The clothes/accessories are chic. I'm there shopping every five weeks. Wish there was a store in Hampton Roads area, Newport News/ Williamsburg. Love my latest find. Love my dress. read more

Lou Lou - Cute dress from Lou Lou Boutique in Carytown,VA! - Accessories Near Me - Richmond, Virginia

Great service, warm and helpful staff. Went out of their way to help. We will be back soon!

On a recent balmy evening, after a delightful dinner, the elder sibling and I decided to take a little walk down Cary St. Heading to our favorite spot for a sugar fix, we passed Lou Lou, and I knew I would have to do more than window shop. Sweet treats tucked (somewhat) safely away in our purses, we entered this magical shop. Everywhere I turned there were little treasures laid out for our perusal. Jewelry, cards, stickers, postcards, clothes... oh my gosh, so much to see. I wandered through the store, and as I looked at items I thought, "Oh, that would be perfect for this friend," and, "That would be perfect for another friend," and, "Oh, I want that for me!" There are a wide variety of price points and a huge variety of items from which to choose. Make sure you give yourself plenty of time to wander through the store. Staff is friendly, and the store is clean and well organized. This is a super fun shop, and I would highly recommend a stop here. read more

I went into LouLous's to window shop with a friend and I was met by very friendly staff! The store has several items that could be used to add a pop of something special to basic apparel. Everything is reasonably priced, given that it is a local boutique. read more

Lou Lou - Cute little boutique with reasonable pricing - Accessories Near Me - Richmond, Virginia

Looking for accessories? This is your spot. Tables upon tables of bracelets, bangles and bags. Walls covered with earrings, scarves, and every other fashion accessory you can imagine. Want something pink? They've got it. Blue? Look no further. Gold? Yep, you're golden. In addition to the perfect relatively inexpensive gift for that leading lady in your life, they've also filled the small upstairs section with paper products. From twine and stickers to cards and notebooks, this is a crafter's delight. I recently wrapped up (literally) my wedding invitations and I ran out of small heart stickers I'd purchased from etsy about halfway through. Before the despair could even set in, I remembered seeing Knot & Bow products at Lou Lou during my first visit. I immediately called them and asked if they had the small Knot & Bow neon pink heart stickers in stock upstairs, and sure enough, I was in luck! They set a pack aside for me, so when I arrived I only needed to beeline to the cash register and pay for my product. Although I'm devastated that Pink is gone forever, Lou Lou is a welcome addition to the Carytown shopping scene. I mean, you can't help but be happy when surrounded by such colorful and fun accessories! read more

This place has accessories GALORE! I think some stuff is over priced, but they have lots of different accessories and bags etc. It actually reminds me of a charming charlies lol Upstairs they have different kinds of stationary, cards, some notebooks etc. I wanted to love this place, but the customer service is HORRID! These women do not speak to anyone- they would rather hold a conversation with eachother than greet their customers-even if they are looking directly at a customer entering the store! I have been here 3 times and the customer service has been bad each time-and if I hadn't have been in need of a quick gift for someone, I would have not spent my money in that store. So if you like accessories and happen to be in carytown, then give them a chance. Just do NOT go inside hoping to have a good experience from their staff, who could care less about your existence! Honestly, due to their lack of caring about the people keeping them in business, I would tell patrons to just skip this place and go elsewhere. read more

Fun accessories in every color? Yes. You will find those here. Excellent customer service guaranteeing a loyal following? I'm afraid not. I recently had a less than fully satisfactory experience with a purchase. I like to support local businesses as Lou Lou falls under that category. But it's quite disappointing when a local business fails to deliver the best possible customer service. I won't be returning. read more

My daughter and I went into Lou Lou's (Richmond) on Sunday, 7/25/21. We were in the store for two or three minutes when we heard someone say "Hello". My daughter, who had made it to the back of the store, turned around and said "Hi", thinking that they were talking to us as no one had spoken to us previously. When she had turned around fully, she saw that a couple had walked into the store... a white couple. So, NO.. the staff was not talking to us. Oh by the way, we are African American. That was our que to leave and take our money with us. Our money spends too, but none will ever be spent at Lou Lous. I will tell everyone I can ths story; starting here. read more

Always liked walking around this shop to find unique gifts for friends. However, there are plenty of cute shops in Carytown with wayyyy better service. I was excited to show Lou Lou to my family when they were in town. Unfortunately we walked in at 5:52 when they close at 6. The worker immediately approached us saying"sorry we close in 6 minutes and all of our computers are down so you can look around but if you want to buy something we'll have to put it on hold for you to come back tomorrow". As someone who has worked in the service industry that is completely disrespectful and unprofessional. I knew they closed in 8 minutes and would never keep them over when the next day is labor day, however, as a business you should be able to do business during business hours and learn how to greet customers. I'm not going to put something on hold and make a special trip back when I can find it on Amazon. Disappointed read more

I bought my favorite purse ever here 3 years ago; every day I love it more and more and continue to find new ways to utilize it. I've also purchased other high quality items that I cherish, correspond with current fashion trends and have withstood the test of time, such as rayon snake skin leggings and gold earrings. Highly recommend this shop for gifts as well for they have an eclectic selection. read more

I loooooved this place. It's the perfect place for awesome jewelry. Perfect selection and nicely and orderly displayed. I think the prices are appropriate. Bought a statement necklace for 28 and 2 pairs of earrings for each around 10/15 dollars. read more

My sister visited from out of town and we went to one of my favorite places to browse, Carytown. Usually when I go to a shop, especially a small boutique, I expect to get "shadowed" (there's no polite way to say this)...but this time wasn't the case. I had help when needed and I was left alone to explore when needed. I loved the items there and purchased more than I intended. Shopping at Lou Lou was truly a great experience. I will be going back to enjoy the ambiance and reasonable prices, plus the awesome customer service. Thanks guys! read more

Huge selection and reasonable prices. Some stuff is not my taste, but I always see many things I like. I prefer not to be bombarded by sales people when I shop, so this place is great for that reason. People who work here are always friendly though, and I've never had a bad customer service experience. read more