I was in the area and didn't feel like driving all the way to Carytown for a thrift experience, looked up places nearby and this place came up! I started looking at the racks outside and felt very hopeful after looking at the prices. The store is very organized in my opinion. As a midsize, borderline plus size girl, it was really easy to find clothes that actually fit. The dressing rooms were convenient, the selection is good quality and I love the brands they have, the pricing really isn't that bad. It's a curated selection of what's fashionable without breaking the bank. I'm glad there's one in Richmond, I'm glad there's one in Virginia Beach! More on that later though on their actual business page lol read more

4/23/26 @ 7:25 pm : We were in the area & my son got excited at the sight of this store. He loves fashion. He was hoping to find some cool things at great prices. Unfortunately, we stepped inside about 35 minutes before they were going to close. Others came in after us. No one, and I mean NO ONE, spoke to us when we came in. We browsed around & a young lady came and slammed a pair of jeans in front of me on the rack. She did say "excuse me" while doing so, but the attitude was very clear. Not sure why people get so upset when they are still open. At that point, I knew I wasn't purchasing anything from that store. I had to get my son out of there, but he was still excited at some of the things he was finding. He's a teen - He doesn't pay attention to bad attitudes or poor customer service the way I do. So, he was unfazed. The longer we stayed, the more irritated that young lady looked. I walked out because he was taking too long browsing & I could feel myself getting upset by her behavior. They brought in the racks from outside & the young man did finally say "hello" to me as I was walking out. Weird! Even if he was ready for everyone to leave, he didn't show it as rudely as the young lady did. Instead of being called "Uptown Cheapskate", they should rebrand as "Uppidy, Stuck Up & Rude Cheapskate". That fits them more accurately. Needless to say, we will NEVER go back & their men's section is extremely small compared to the rest of the store. They won't see a penny of my money! read more

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DO NOT DROP OFF BAGS - unfortunately, I don't know who's running this uptown, but I dropped off a big bag of clothes. Apparently they only took three items. My bag was halfway empty -- PLEASE DO NOT DROP ANY ITEMS OFF BECAUSE THEY WILL TAKE MORE THAN NECESSARY! They are conniving and it makes it really difficult to thrift shop at the store in short pump!!! read more

Uptown Cheapskate - Women's Clothing Near Me - Glen Allen, Virginia

Went to Short Pump Location because their website indicated the buy items until 7pm, but up entering was told that buying hours ended at 5pm. I explained that the website states otherwise and was told that it is controlled by corporate, but this locations hours are set by the owner. I politely accepted this explanation, despite not being happy about have rushed to the location to get there based on the times listed. I might add that the instagram site for this location, also states they accept items until 7pm. Sure the instagram isn't also managed by corporate, either way I won't purchase or bring another thing here or any other location. Advising friends to go elsewhere... plenty of alternatives read more

This used to be the place where you could find decent quality clothing at an affordable price point, but the quality has gone down as price has increased. The actual vibes of the store is quite haughty for a over-glorified thrift store. None of the associated greeted me, nor did they really seem to acknowledge the other patrons in the store. read more

Refused to buy items even though the website reports buying hours, was told it's a corporate thing and not reflective of the store. Very irritating and misleading. read more

Every single time I've come here to try and sell things they are literally never buying. Not coming here anymore & might as well just donate to Goodwill versus "upcycle". If the buy counter is only open during a certain time period on Saturdays because theyre so busy.... maybe advertise that???? When the guy at the counter told me Saturdays they're only open at the buy counter from 10AM-1PM he said it as if I should know that Like dude your store-specific website says buy counter open from the time you open til 1 hour before close - the store is/was NOT busy & someone could've easily handled what I had considering the only things being done were stand around and chat or the few that actually were working were at least folding clothes/sorting them. Place sucks. read more

Got there right at 10 when they opened. Already had 3 people In front of me to drop off. Totally fine, but didn't expect to have to spend an hour wandering around until they were done. The older lady who does the fitting rooms was just a grump. Not a great first impression of the store. While some things are decently priced, others like old navy shouldn't be priced that high. It seems like you're getting a deal buying second hand, but really you're not. Also an entire bag of 25+ name brand great condition items they took 5... I literally spent an hour there for $20. Will not be returning. read more

When you call on the phone and literally tell them the items you are bringing, and get there, they tell you waiting period is 30, then to come back , and a different person says we couldn't authenticate your shoes and / or items need to be 2 years old, when clearly alot of items they are selling are waaaay older than 2 years. But they will offer to donate your clothing, WOW, not mine, how do I know my clothes won't wind up in your inventory. Fast forward, went straight to Plato's Closet with same items, shoes were authenticated and they took my other items, gave me more than I expected. Friendly and expeditious. Uptown, when I asked questions or for a manager, the clerk seemed to get a bit nervous, maybe because she knew my items were high quality clothing and shoes. I really don't want to pull race card, but I'm going to this time read more

I was sad to see that Clothes Mentor was closed in the Short Pump Area but saw that there was this location close by. It was that time for Spring Cleaning and was in the process of minimalizing my closet (and house). I had a pile that I was ready to get rid of anxiously and decided to give this place a shot. The place is a little smaller but had plenty of cute clothes to choose from. I did go first thing in the morning so I was able to get first dibs on having my stuff looked over. They did a great job going over my clothes and taking a big chunk off my load. They did offer a good amount for the amount of clothes that they selected, but was surprised that they didn't take many of my new brand clothes. Which was fine with me because then I was able to just post it on Poshmark. Anyways, it was an overall good experience to sell your clothes and to check out second-hand clothing. (In my defense, I tried not to check out their clothings because I was indeed trying to downsize haha). read more

Great place for good clothing and shoes. Huge selection in all sizes. Obviously hit or miss sometimes but that's the fun of going intermittently to see what's new. Have sold items as well for reasonable price altho apparently some of my picks are not the "in" style right now! Watch the tags - one of our purchases was a last call with no returns so when my daughter changed her mind we had no choice. Our fault for not understanding it completely but hopefully help someone else too. Small men's section too. read more

Times for selling clothes are NEVER accurate. Nothing posted to an instagram or facebook page. No warnings, the current instagram says they are open to selling 10-7pm every day. Do better and update the instagram. Clothes are often cheap or pilled. A complete jip. read more

After a more recent visit, this place has definitely gone downhill. Everything is cheap clothing priced expensive. I looked at a brand new shirt with tags that was priced at $6 and uptown cheapskate wanted $5. There should be a much large discount for items that are used. We have no idea the environment these clothes were stored in. And they were selling cheap brands for more than they were worth new. Shein clothing was going for $14 a piece. Not what I expected from essentially a thrift shop. It also seems like the randomly pick clothes they want to buy. They said my clothes were out of style and didn't buy anything and meanwhile I found 2 shirts on the rack that were exactly the same as what I was trying to sell. Multiple items of clothing were in poor condition. There was no quality control at all. One shirt had a HUGE stain on it. Like how did this even make it on to the racks? There is a great selection go look through but they are essentially all the same shirt in varying colors. Not enough variety. The number of long sleeve crop tops for sale was astounding. read more

Uptown Cheapskate - Huge stain - Women's Clothing Near Me - Glen Allen, Virginia

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This place is my favorite place in town. The price is reasonable with good brands. will take my friends to come here.

A little chaotic when you first walk in but overall great finds amazing deals definitely worth the time. My daughter found lululemon align biker shorts all pants and shorts were 50 percent off that day the 2 she got each were only 8 dollars a piece. read more

Every time I go by to drop off clothes, there's a hand written sign on the door that says sorry we've stopped buying at 1 o'clock or 3:00 PM... etc I wonder if management knows their staff are doing this or if it's just a lack of staff in general? What's the deal... Calling before hand does no good - staff are usually rude on the phone . I recommend people go to Clementine or Buffalo exchange... they are at least polite. read more

Always the best! I visit every time I am in town from Atlanta and love it. I always leave with tons of goodies! Great clothes, great prices, and the best employees. Always have fun! The only improvement would be to stop using the diffuser (or whatever pumps fragrance in the air)...it hits you right when you walk in and is hard on people who are sensitive to smell. read more

I come here whenever I need something for an event or just some new clothes and they never disappoint. I came in today looking for a green dress and found one not even 5 minutes within being there. The staff are always very friendly. The clothes are very good condition as well with amazingly low prices. This store always has discounts and promotions happening. I've been shopping for years and won't stop! read more

A bit overwhelming when you first walk in because there is so much! Everything I thought was half off today, so that was definitely the upside! But even if it wasn't half off, they still have great prices. Very friendly staff too! read more

Great experience,nice customer service, brought my clothes and accessories to the store,they ended up taking most of it,i will probably be back read more

Very Very Rude workers, half of them were standing around the store on their phones, had to say excuse me for them to stop leaning on the rack i needed to get to, they have lots of selection but not organized at all sizes are all over the place and not in order, would not recommend this store whatsoever, worst service i've experience at uptown cheapskate, don't bother asking the workers questions because they will talk to you like your stupid and tell you to read the sign again, i'll stick to the midlo uptown cheapskate. read more

Always a great selection! I love how neat and organized the store is and they are super quick with buys

Great selection! Friendly staff, good location. Thanks for a great experience at a fantastic value!

Looking for a specific brand at a phenomenal price? Check out Uptown Cheapskate! I was overwhelmed by the huge selection and I'm an avid thrifter so that's quite a feat! New and gently used clothes, shoes, purses, belts, jewelry, etc. There's a lot of clothes crammed into this space so patience is required while hunting for that perfect find! Most of the prices are great! I found designer dresses for $5! But you may have to pay over $50+ for a designer handbag. The staff wasn't very helpful, so you're pretty much on your own in this sea of clothing, but if you have the time and tenacity, you may just hit the jackpot! read more

Uptown Cheapskate - Women's Clothing Near Me - Glen Allen, Virginia

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Great service and selections!! Found a few gems for cheap :) good mix of different styles and sorted well

There are great finds at Uptown Cheapskate! I was looking for some SPF clothing and beach sandals. I found two (2) new women's Columbia Tamiami shirts in my size for $11.99 each (retail $50 each) and a pair of Splendid sandals also for $11.99 (retail $80). What a bargain! The employees keep the store clean and review incoming merchandise quickly. They are super friendly and courteous too! What more could you ask for? !! read more

Great place has lot dog great clothes !! Found some good deals:) Only thing from 5 stars is that it would be nice to have a bag to carry my stuff out :) I had my baby in my arms and had to carry the clothes in one hand hoping the clothes won't fall out :) other then that read more

Reasonable store credit for your what you sell! Also, it smells like Warm Vanilla Sugar in the store !?

Clean store, friendly staff, awesome deals, tons of inventory. This was my second visit and I will be shopping there again.

I have never heard of a retail store that requires your phone number, full name, etc. in order to set up an "account" in order to make a purchase and won't allow you to return an item without account info. I don't know about you but I am not comfortable giving out this info just to make a purchase from a business. On top of that, you only get store credit for a return. Won't be getting my business ever again. The sign they have posted regarding returns AND the info at the bottom of the receipt DO NOT indicate that you have to have an account in order to return a product. You are relying on the store clerk to tell you that when you make a purchase. This whole setup is shady. read more

As far as I know, Platos Closet is the only store of this kind close by and Uptown Cheapskate is definitely waaaay better of the two. Don't expect to be able to sell 100% of your things, as for certain times of the year, they're only looking for certain things. And obviously, if items are too worn, they definitely won't take it. Aside from that, Uptown Cheapskate is a very large and clean store. Most important important, they've taken things in the past that I couldn't sell elsewhere. read more

9/22- I was in today-I love this place! So many good finds! The employees were amazing as always! I saw a for lease on the front of the building but when I got in later this evening...and checked my email.. this explains it... The sad part... I received the following email too...no way...what will I do! Hello everyone. This is Christian, the owner of Clothes Mentor in Short Pump. It is with mixed emotions that I am writing today, confirming that we will be closing the Short Pump location in late October. While it's been a great run, the challenges for me of running two separate resale operations through Covid, has proven to be overwhelming. I truly appreciate all of our loyal customers' support over our 10+ years here. As you have seen... we have been and will be continuing to have AMAZING discounts to offer to you as we wind things down. Please come see us for the best resale deals in all of Richmond. We have just five weeks left! Come SOON for the best finds... and come out this weekend if you can for the 35% OFF sale! Wishing you all the best - Christian Thank you Christian for running such a great location! read more

Good place overall but beware - the website is company-wide and not specific to this location, so they have some incorrect info on there. For instance, the website today said they are accepting spring and summer and gave examples of what they're looking for, but that didn't sound right to me so I called the store and asked specifically. In fact, they are accepting fall and winter. I just chalked it up to a missing update on their website. Then, I took my two trash bags of clothes, which is what the site told me to do, only to get there and be told that they don't accept clothes and trash bags, and I needed to take them back and put them in reusable containers before I could drop them off. When I told them the website says that they said yes, but "that doesn't work for us." So while I generally like this place, they are not super customer-friendly with instructions about the drop offs unless you are already familiar. it just made my Saturday errands a little longer... read more

I love it here. They have fair pricing and they send out coupons in the mail too. The people are friendly too.

They say that they need certain things then tell you they can't buy them. Even tho most of the things I brought in are brand new never worn still with the tag. Do not waist your time or energy here. read more

My first experience here was great as I found a dress for a Christmas party last year however, that quickly flipped upon my visit to purchase my daughter items for homecoming. Being secondhand items, their policy is (of course) no refunds or returns. I purchased platform heels and a gold clutch purse that had a wristlet attached. Never have I purchased secondhand items anywhere else that were SUPERGLUED back together. Being that it was both items that broke, I can't write it off as the person selling pulling the wool over Uptown Cheapskate's eyes. My daughter only wore the shoes for 15 minutes on the way to homecoming and the moment we got home from dropping her off she called us bawling because the platform completely separated from the rest of the shoe and very clearly had been superglued together. The same thing happened with the purse! The wristlet chain completely separated from the rest of the bag and there was evidence of glue around the base of the purse. This is insane for items I paid over $30 for!!! I might as well go to freaking Goodwill or look through the trash if you swindle customers this way. Why would you accept those items from a person selling them?? That is horrible business practice and I'm making sure this is all over any local page I can find too because I will never shop here again when you have stupid rules that I can't get my money back when I was clearly tricked into buying severely damaged goods. My daughter could have sprained or broken her ankle and then you can bet we'd be having a much more serious conversation with representation involved. DO BETTER!!! read more

Always exceptional customer service and selection. I needed a dress for a wedding and found the cutest Free People mini dress at a great price!! Keep doing what you do! read more

Do not sell your clothes here, you will get ripped off!! They took a pair of hunter boots, a pair of bean boots, a pair of ugg boots, and a jacket and all they gave me was $35. Every time I sell here I end up extremely disappointed. They are going to mark these items way higher than what they paid me for them. They are scamming customers and have no sympathy about it. The workers are very cold while telling you how much they are willing to pay. I will no longer be bringing my business to Uptown Cheapskate and I will advise others to stay away as well. read more

dont try and sell clothes here. they will not accept them and if they do they will give you near to nothing for it. Then they will sell it for an extremely high price. Your might as well buy the item new from the retail. read more

The person working decided to tell my wife that she stole a item we were gonna put on consignment - I can't believe the unprofessionalism of the staff at this store - unreal disappointment - we WILL not be back read more