They told me two hours. It has been 3 and half and when it my turn to get a bay, they had messed up my number and gave it away. This place is just overall awful and the people who work here are worse. read more

I have taken my family to Top Golf several times and each occassion we have had a great experience. Today I took my son to celebrate his birthday. The people at check-in were so kind. They rearranged our assigned bay so he could have the spot he wanted. We ordered the flat bread pizza, and it came in the shape of an Easter Egg (for Easter weekend) They used to have a more extended menu, but they have cut back. The food is more bar food than anything else. If you go with a group, there is an option to get a mix and match that is the best deal. read more

This was my 4th visit to a top golf and my first to the Birmingham location . My company had a event and got 4 sections reserved . Food was set up that included Mac and cheese, chicken tenders , baked beans , salad and brisket ! For dessert the most delicious injectable donut holes the raspberry filling was my favorite . You can order off the menu while golfing anytime. We ordered pitchers of blue moon also. Service was great and the servers even danced a little which made for a fun atmosphere . It was a Saturday night and beyond packed so parking was crazy even valet line was long they have additional parking up the block but i wasn't gonna walk in the rain . If your left handed you can request clubs or even bring your own ! Even if you don't golf you can hang out in the restaurant or watch your friends . Oh and i forgot the space heaters as the night went on it got chilly . There's one over the seats and one over the golf pad. read more

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This was my first visit to Top Golf; we went for a friend's birthday. It took over 45 minutes to get one round of drinks, and an hour and a half to get our food from the time we ordered it. The food was all cold and everyone's burgers were burned. We ordered a second round of drinks and three of the seven drinks made it to the table. There was no explanation as to why we never got the other drinks. We asked for a set of left-handed clubs when we arrived, those were never brought to our bay, either. Overall, a poor experience for a place that has been so hyped up. read more

TopGolf is so much fun! It is like a driving range meets bowling. The facility is beautiful and modern. The bar is massive and they have a fun diverse drink menu. The food menu is massive and enticing. I just had chips and guacamole, but even that was fresh and tasty. The actual game area is rented out by the booth rather than by person. The rates run from $25 to $45, depending on the time of day. A buddy and I played 2 hours and were able to play 3 full games in that time, and we were pretty leisurely in our pace. The tech at play to assign a golf ball to a player and then immediately tracks its landing spot is really outstanding. There was not one single issue with the tracking or scoring! I can't wait to take more friends next time! read more

It was a great overall experience, however we came to play the "Angry Birds" game special they were running, and they did not have it available. read more

Wow! So much fun! The food and drinks were fantastic! The service was impeccable! Can't wait to go back!

My cousin came in town from California and we were super excited to try Top Golf. We knew it would be a longer wait because it was a Saturday evening, however a "2 hours wait" turned into a 4 hour wait with still no text. We went up to the the desk twice. 2 hours passed and the guy said we were #14 and it would be 30 to 40 minutes. We figured we had already waited so why not just keep waiting? We waited and we went back up there and he said we were #79 and it would be about another 25 minutes. We ended up waiting 4 hours and still nothing. It's so disappointing because it's a great place with great entertainment, but I wish the wait list would be a little more organized. read more

5 stars for the experience and great setup. Worth each and every penny on the golf lanes. The staff was very attentive and they got one on one attendant service for each lane. The guy who was taking care of us was standing right over with us all the time and got us covered for the whole evening. Exceptional service on this perspective. They gotta work a bit on training their staff well so that they can make the best use of this facility. The guy who got us a lane was not clear on what he is offering us. He told us a one time pass is 5 bucks and life time pass is 5 bucks. Just let them say its 5 bucks and u can come anytime after one time fee. Dont confuse when it costs the same for one time and lifetime pass. Food was just fine and service for food was sluggish. Be prepared to get some burnt food too as it get crowded. Overall great experience, they got work on training staff and on their food service. read more

I don't know that I loved it like everyone else. We had a 3 o'clock reservation and the girls at the front desk had no idea what they were doing. Once we made it to our table, it was an absolute mess. When the game started at around 3:30 it stopped at 4pm right in the middle of the game. The time started at 3. Not sure we'll go back. read more

This is a great place to take the family. There was not a wait time, which I enjoyed. Our waitress was on point and the ambience was very friendly. The food was reasonably priced and appealing, but Luke warm. We had a good time and I will go back. read more

Waiter Carmen B was awful. Never took our food order, forgot to get our other clubs, just rude. Never even apologized. Honestly ruined our whole day. read more

This place is ridiculous. They overbook people and then lie about the system being "broken" and IT people fixing it up. We came here at 4pm and they told us it's a "2 hour wait" and we came back when they texted it's 15 mins before it's ready. We waited another 2 fn hours. This is such bad customer service it is insane how it's still running. They either need to expand the place or actually be on top of the schedule and schedule people the right way instead of lying to people's faces about it. read more

I went to top golf on a Friday evening and did not have a reservation. I was told that it is important to have a reservation on he weekends because it is so busy, however, my group and I had no problems getting a bay. The attendants are so nice and the facility is clean and colorful. Places that are similar to top golf, will have great drinks but subpar food, however, The food at top golf was actually good! Top golf is perfect for a date night, girls night, or family outing. read more

If I could put 0 stars, I would. We had a reservation for 2 bays and when the time came, they only gave us 1 Bay. They said that they need to accommodate the other customers. I completely understand that, but we made a reservation for 2 bays. I dont understand. Is there a preference in customers? How come other customers needs accommodation when we made a reservation? read more

This was one of the worst experiences I've ever had. The management gave away our spot after we waited three and a half hours. Also on the website the pricing was extremely misleading because of new membership fees. The service was incredibly poor and we will not be returning. Save your time and save your money. read more

Usually a pretty big fan of this location but today I had an unpleasant experience, we selected top golf to celebrate my birthday this year. For starters, my girlfriend tried to reserve a bay for two weeks and the app wasn't showing any availabilities she also tried calling with no success, so we decided we would show up early enough that the people attending my party wouldn't have to wait. Once we arrived we were told the wait would be two to two and a half hours which we were fine with seeing that we were trying to get in during a peak time on a Saturday. We waited the two hours and were given our bay to play just as our party arrived. The major issue came when we were just finishing up our first game and trying to start our second. Apparently after a two hour wait they put us in a booth that was reserved for a party at 5:30 which meant that we were only able to play for an hour, I just wish they would've offered to transfer us to a different booth so we could continue playing but instead we had to cut my birthday short after only getting to play for half the time we sat in the truck waiting. read more

Went to Topgolf for the first time today and we had mixed feelings due to a weird vibe with the service. We'd give the golf experience a 5-star-plus rating. A little pricey but sooo fun, whether you regularly golf or not. We began our visit with a Bloody Mary in the bar. The spicy version was just right and our bartender was friendly and helpful in explaining how things work. So what went wrong?, you ask. From the time we stepped out of our car, we were covered up with staff. A security guard literally walked up to us and looked us over (two 50-60 women, pretty tame customers). We opened the door and the cashier was asking for our credit card. We told her we'd like to look around, maybe have a drink. We paid for the bloody Marys as soon as delivered and gave the bartender a 20% tip. We head to our outdoor golf bay and another server explains the game, asked for the card again and runs it. In one hour of play, server probably asked us 5 times if we wanted to order food or drinks. Every single time interrupting our play. Our thought: we're paying $25 plus our $10 membership, let's play while the clock is ticking and eat afterward. By the time we get to our final 5 minutes of our $35/hr play she is literally standing there watching every swing we take. We can only figure she is anxious for a tip. What she doesn't realize is she burned it away being so aggressive. By the time we were done playing we were ready to go elsewhere. Overall thoughts: fabulous facility and so fun. We saw families, work groups and other couples. But so overstaffed -- had to be two staff per customer -- there is high competition for tips, leading to an unpleasant experience for the customer. Bartender told us they hired more than 600 people when it opened. Easy to believe. We spoke to an assistant manager as we left. Considering they had our cell phone numbers before we even arrived, and had captured a credit card number twice, why all the breathing down our necks? I asked if they had large numbers of people who try to skip out on tabs. We didn't get a good answer. She offered an appetizer for our bother but we declined. We weren't looking for a freebie. She said she would speak with staff. I hope our experience was the exception. Really nice facility. read more

The game is a lot of fun but the service is so poor. They need managers to whip these servers into shape. Whether you're in the bar area or in your Bay expect long wait times and unknowledgeable waitstaff. Our server came to check on us ONCE during a two hour visit in the bay, I wanted a new drink for around 30 minutes before I had a neighboring bay waiter grab me something. Staff in the bar area just hang out in the corner and ignore you. read more

They have a lot of issues to work out I was so excited about having a place like this in Birmingham but I would be surprised if it makes it long term. Quoted a 2 hour wait waited over 3.5 hours the staff constantly lied and had no idea what was going on read more

One of my favorite family friendly places to go. Our 4 year old loves it and so do we! Also the chicken nachos and the cheese fries are at the top of choices on the menu. Make sure to put this place on one of places to stop by for some family fun on any day!!!! read more

Had a wonderful experience here today with my family. Our server, Carol, went over and beyond for us. She is amazing !!!! I recommend requesting her as your server every time ! Thanks again, Carol ! You made our birthday so special ! read more

The service was good. The bartenders are good. The drinks are over priced and not that great. Everything was good until some lady came and told us we had to leave bc the the bay was rented by someone else. At this particular time we weren't just sitting here we were ready to go, however, we had to wait on our debit cards and change. This woman came to the table and bagged everyone's food up and was like we could wait at the bar. Really they weren't in a rush to get us to a bay yet they rushed to get us out the way. Yeah not they beat first experience here read more

It was raining when my group went and we still had a great time. The golf was fun, the beer was good, and I've had much worse food to eat at venues that focus on the entertainment they provide. That being said, everyone in my party had a great time and was a fun night all and all. The service was also great and they have some of the best staff in all of Birmingham. read more

Terrible experience. Not many employees have a clue what to do. Surprised they are still open for business.

I reserved a bay for $50 on a Friday night...but be aware that only gets you a booth. You then pay $45 to play for an hour and I had to also pay another $30 for guests to have a mandatory membership card. So far, we are at $125 for an hour, no food yet or beverages. Seems a little too pricey to me. Fifty should cover booth w play. Guests will order food a drinks...its a given, so you'll get the $$. Also it was my husbands birthday. I asked ahead of time if I could bring a cake, but the hostess said "ask for a manager and we will take care of you". Disappointed that all that meant was a card signed by the staff with a pass for later. I thought maybe they did a special little individual dessert :( Food was good and server was sweet. The venue is impressive.Too expensive for a weekend night. Go during the day if you can, and pay less. read more

You never know what you're going to get out of this Topgolf. The first 2 times the service was terrible and on the third, my wait time kept getting extended longer and longer until we eventually just left(after 3.5 hours of waiting for a 2 hour wait). I will say though that the last time I went we were given exceptional service from Ryan and a few of the managers and it has definitely made me consider returning again. If the first few times they were just working out the kinks then I get that but it has still yet to reach a 4 or 5 star rating in my book. If they continue to improve then this will be one of the biggest attractions in Birmingham but they are just not there yet. read more

We came here tonight for my sister's birthday. We waited 2 hours for our dinner to come out and only after we asked to speak to a manager did we even receive our food. Upon receiving the food, half of our order was missing/incorrect. The half we did receive was cold. We never even received our appetizers that we ordered. To compensate, the manager offered us a free hour of game play at the bay in order for us to have enough time at the bay to eat the food that was taking literal hours to come out! After waiting another 45 minutes for the rest of our order to come out with no avail, we just canceled the rest of the food and asked for the check. My sister couldn't even enjoy the game due to being so hungry. We drove 3 hours from our home to enjoy Top golf. We frequently visit for special occasions, I understand being short staffed BUT the waitress/management should have warned us ahead of time of the delay instead of making us wait with no explanation. SO, to summarize, if you are coming just to play, get on the waitlist 1-3 hours ahead of time. But if you are coming to eat, simply don't. read more

We really had a great time. I could care less about golf and have never played but this place was a good time for everyone. Of course the fact that I somehow managed to win helps. read more

This was my first time at top golf. My husband and I were visiting my father in law from Georgia and thought we would do something other than sit at home. When we first got around we went to the first floor bar to get drinks while we waited. Our service there was very slow and not super great but I know they're new and everyone seemed overwhelmed. When we finally got a lane we got Jaquetta as our server and let me tell you, she was fantastic. I watched her with other tables and random kids and she was great and attentive with every person she came in contact with. Every restaurant type business really comes down to their servers and if she stays with top golf at this location they will do fine. read more

Solid experience overall. Solely for entertainment purposes. I would not go expecting to perfect your golf game, but you can go and get some swings in, have a few laughs and a few drinks and it's not too expensive. I've been with groups of 4, 6, and 8 and 4 is by far the best. Still affordable and gives your the most opportunities for hitting balls. Waiters/waitresses come around frequently and are quick to fill your order. Alcohol selection was plenty good. We were just getting buckets of 16 oz domestics for I think $5 per beer. Steak flatbread was really good and beer cheese dip was okay. read more

Nice place to hangout with family and friends. The servers are polite and friendly. Each penny is worth investing.

This place is wonderful! Very family friendly and just an overall good time. Allows you to do something maybe you'd never try. I like to think I'm quite an expert at this point haha this is my second time lol. Try this place out and the food ain't too shabby! Try the winds :) read more

A truly amazing experience for an outing with folks from experienced golfers to never before hit a golf ball. A fun time for all !!!! Staff was helpful and pleasant ~ food great. read more

Great to golf!! Food is really good!! Service is awful. 45 minutes to get food! Waitress so busy she didn't ask us for refills!! Customer service needs much improvement!! read more

Always a good time playing Too Golf with friends. Just wish they had more games to select from like H-O-R-S-E, etc

I cannot say anything more positive about this place except I will own one within the year. Oh and try the backyard wings and proshute flatbread. read more

They have the best HEATERS! This is an outdoors golf place (though not a golf course). It was 45 degrees when I was there, and all I had to wear was a sweater and a light pullover. The food was excellent. We were a big group, so we had a buffet just for us. I had salad, mac n cheese, brisket and chocolate chip cookies. Everything was great. The best was the bbq brisket, just perfectly done. Service was friendly and attentive. read more

My family and I were on our way to Destin and didn't want to drive all the way through so we decided to stay in Birmingham for the night. We needed food so we decided to do Topgolf food and fun right.....NO! We had never been to Topgolf and my husband has been wanting to go in Nashville so Topgolf it was. We expected a wait because it was kind of packed but 15 wasn't bad at all. We get to our bay ordered drinks (sodas and water) and began to take a few swings. It took a minute but hey we were having fun. When the drinks came we placed our order and that's when the trouble started. The people next to us who came after us got their food and we didn't.....red flag....we only ordered burgers and fries. The waitress came and said that the kitchen slows down this time of the night it was 10:30 and you close at 2am so why are you slowing down. So the manager gave us 15 more minutes of playing time. We still haven't gotten our food mind you or not refilled and the drinks are watered down. My husband asked to speak to the manager he never came. The food came and he asked again for the manager and the waitress said that he was busy in a meeting with an employee because something had happened. We never saw the manager after waiting 30 more minutes. We needed up leaving. Needless to say this was a HORRIBLE EXPERIENCE! What a way to experience Topgolf for the first time. I don't know if we will ever go back to a Topgolf but I hope the others are NOT like this one. Topgolf in Birmingham needs A LOT of work and fast or it will be closing soon! read more

Was very excited to finally get to visit, but left rather disappointed. Loved the actual golfing and technology that is incorporated. Terrible service (at the golf bay)!!! 3/4 entrees were good. The burger was terrible. The poor service was awful, but management tried to fix things which i appreciated. They played some music with terrible language that wasn't appropriate for kids. We'll be back because the golf is that fun! read more