I have ordered here and also dined in for a quick bite quite a few times. Today, however, I came in just to grab a few rolls to-go for my mother and myself. The host, Elior, was beyond polite and accommodating. Unfortunately, I learned that they changed the computer system and didn't allow a tip on a credit card. This is a severe detriment to the working staff that are the backbone of your business. As a business owner, I can understand your reasoning because of paying the merchant fees. So then, my advice to you is to have them pay the merchant fees off of the top of the tips left on CC transactions. THAT IS BETTER THAN THEM MISSING OUT ON A COMPLETE TIP! (Especially after the pandemic and going forward, cash is becoming more obsolete.) You shouldn't take away the CC tip for whatever reason! When you have good people that treat patrons with the utmost professionalism, don't skimp them to save 3.5% per transaction. It wont help you in the long run with retraining and having a revolving door on staff. JUST IN CASE THE NAIL DIDN'T HIT HOME, ELIOR IS A GREAT EMPLOYEE!
5 STARS for food and professionalism
2.5 STARS for care for employees read more