I was a walk in. After being warmly greeted, they were able to take me right away. They listened to what I wanted and were able to accommodate me. They were fast and efficient without me feeling rushed. Always happy when I leave. read more

DO NOT GO HERE UNLESS YOU WANT TO BE SHAMED IN FRONT OF THE STORE. Believe the other bad reviews. I went here for a mani-pedi outing with my mother and had a very spotty gel job which became evident the moment I stepped into the sunlight. I call asking if they can fix it, then once I get to the store, the owner shames me in front of the other customers, saying "you must have ADD to have these problems. I have 2 children and don't need to deal with a third, so never come back". I received a $25 refund even though we gave a $25 tip... and was humiliated in front of the store after having already asked ahead of time if they would fix it. When I do my own nails, they're never as splotchy as this. 1. Do your job. 2. Don't lie to someone about fixing things just to get the chance to humiliate them. 3. Don't infantilize customers and say they have mental problems since you can't do your job correctly. Absolutely horrible experience all around. I hope more people believe the 1 star reviews because this place is an absolute nightmare. read more

Top Nails - Botched gel job - Nail Salons Near Me - Silverdale, Washington

My friend and I tried them out today after 4 other places were unacceptable. Not only did they listen to what we wanted, they did it without complaining and did it quite quickly. I got a fill, and she had a set removed and a new set put on. The price was $45 for my fill including the gel polish. We're definitely going back. Thanks Billy! read more

Top Nails - This is the shape I prefer and I'm so happy with them! - Nail Salons Near Me - Silverdale, Washington

The two who did our nails were wonderful!! they worked us in and took their time with the details of our nails. very happy with the results. a calm and relaxing vibe. read more

Top Nails - Dip nails with tips - Nail Salons Near Me - Silverdale, Washington

Asked for design and showed pictures, the ladies said they could do it. The gave me none of what I asked for. Terrible customer service as well. The women got frustrated with what I had asked for and although I asked politely they began talking amongst each other in a different language. When charging me, they up charged me for a service they did not provide. Not coming here again, save your money and find a better place who treat their customers right. read more

Billy is my new favorite nail tech! I normally don't like going to random nail salons, because I'm very picky and I always find something to be upset about when I get my nails dome. I go on vacation soon, and my normal nail tech is booked until then, but thankfully I found an even better place! I made a same day appointment for 3:30pm, and as soon as I walk in I am seated. I got a full acrylic set from Billy. Normally, i'm very anxious about how polish especially with any kind of design looks on me, but Billy was very insightful! He worked fast, and even humored me when I was knit picking! This took just less than an hour, it was all free hand, and they look amazing! read more

Top Nails - Side view - nice and thin! - Nail Salons Near Me - Silverdale, Washington

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Always receive outstanding service! Billy is my favorite. The entire staff is friendly and inviting. My nails are always perfect!

I've been everywhere in town over the years and have never been completely happy. How did I miss this place??? Manis with my daughter last week. Pedi for me today. Both excellent work. And so friendly! Just nice people. I'm sad I didn't find this little place sooner. read more

I love every time I visit here. Friendly, inviting and they truly do everything to make you comfortable. All equipment is sterile and well maintained. Their waxing is gentle but thorough and the attention to detail is perfect. Communication about time waits or the availability is always accurate and they accommodate walk ins perfectly. I'm heading into my 3rd nail appointment with them this afternoon, and as always the phone call to book this was seamlessly easy. 10/10 Recommend read more

I set up an appointment to get my acrylics removed and a shellac manicure. They were super gentle and extremely careful with the removal. The shaping and overall manicure has probably been the best manicure I have had and I've been getting my nails done for 10+ years. The employees were super friendly and it was very quiet and relaxing. This will be my new nail salon! The picture has my natural nails with square shape, shellac color G7. read more

Top Nails - Nail Salons Near Me - Silverdale, Washington

Overall bad experience. I paid for three people to get their nails done and no one was happy. My sister wanted like a more drippy drop like design and she got sloppy messy tiger stripes. My friend got a simple French tip with color and the nails were thick and uneven but the nail tech refused to fix it. When I addressed the issues at checkout the girl argued with me with whole time until the owner told her to discount it. read more

Top Nails - Top left was reference picture - Nail Salons Near Me - Silverdale, Washington

Idk about you but this is not what I asked for. It doesn't come across well in the photos but the nails are bumpy and misshapen. Don't come here. read more

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I've been coming here for years. The quality of the services has gone downhill. The biggest problem here is Billy. He's rude and rough with your service. I had a service done a couple of days ago. Billy was not only rough, but he also was demeaning. He tries to tell you something negative about you that he's working on. I've had a Pedi done before, and he very loudly said I had athletes' feet and needed to take care of it. I did not have athletes' feet. He embarrassed me in front of other customers. I recently had another Pedi, and he said something else negative about my feet and embarrassed me in front of customers. This last service I had he was talking to himself for over 10 mins. He had no earbuds in, and no other worker there was talking to him. Or listening to what he was saying. It was very disturbing. It seemed like he was having some sort of psychotic episode. The way he treated my feet was very rough. When you get a Pedi, you want a relaxing experience, not a rough one. At this point, I'm done. I'm not going to ever go there again. It's sad, really. Billy's wife is very nice and very good at what she does. If only they could get rid of him, it would be fantastic. read more

Amazing!!! I have not had any luck finding somewhere that I actually leave happy with my nails until I came to Top Nails. They really know what they're doing here and were so kind. I won't go anywhere else now! read more

Top Nails - i wanted a round, christmas color that wasn't red and he nailed it - Nail Salons Near Me - Silverdale, Washington

Very poor customer service. When you call to make an appointment make sure you know exactly what you want. And if you have a bad connection and lose service make sure you answer their/his call immediately and there's no point in calling them back because the rudeness continues. If I could give zero stars I would. read more

I do not recommend this salon. The guy at the salon was very rude. A female was doing my gel nails. Only after did I notice an inconsistency in the color. I asked if there was anything that could be done. They explained due to my natural nail bed not being flat that can occur. I understood and said that is was ok. I wasn't upset. The lady who was doing my nails offered doing another coat. The man then said no if she's like that she'll never be happy. I ended up in tears because I felt berated for asking a simple question in front of other customers. Ive had my nails done for many years and have never been treated like that. The ladies who did my mani and pedi were very nice. It is unfortunate that due to his attitude I will never return there again nor will I recommend going there. read more

My fam and I always go there. Actually iin parking lot and thought I should write a review. Our service that we receive is top notch. They make it enjoyable. I always get special time with granddaughters and daughter. They do my nails perfect every time. And I have them pick my color most of the time. They are great. read more

Such a nice little store. Because of that, they aren't too busy and give great service. My manicure was amazing and my daughter's full set was exactly what she asked for. Will come back for sure! read more

Love this place! The owners are always so nice to me and always do a great job! $20 for a gel polish color change read more

Top Nails - Nail Salons Near Me - Silverdale, Washington

Bizarre experience. I've had the same nails, in San Diego, for years. It's not hard. I told the man what I wanted & he yelled at me and told me to leave. read more

I would suggest to try a different place. I came in for two services. They almost rushed through the services didn't even let me relax which is the main reason one comes, to relax. I was specifically requesting to to get the tip on my French tip nails thinner and they refused to because they just didn't think it was ok even though I am paying for the service. And the end they left my cuticles super dry and flaky because of the polish remover and alcohol and I had to request to cuticle oil even though it should be a given. She just drizzled it in my fingers and didn't even rub it in. Clearly she was annoyed upon my requests. I didn't not feel the need to tip. If you want your moneys worth don't come here read more

My mother and I went to Top nails today for the first time. I called prior and I made an appointment for 2 fills, and 2 pedicures. THE CUSTOMER SERVICE THAT WE WAS RECEIVED WAS LESS THAN DEPLORABLE AT BEST! The owner treated us like we could not afford to pay. Understand that we were the ONLY Ethnic Women in the shop, and he treated the Caucasian women like Gold! The owners mother literally did a 1/2 A%$ job on my feet. She only applied the foot scrub to 1 foot. When I questioned her she got mad and started speaking loudly in Vietnamese. I assumed that she didn't understand what I was saying, so when I asked someone who spoke better English to covey my concerns to her she told her son who is the owner that she did both feet. The owner then relays that she did both feet and he believes his mother. I then say, I have no reason to lie. The owner then says she has been doing pedicures for 15 years. My response "DOES THAT MEAN THAT IN 15 YEARS SHE HAS NEVER MADE A MISTAKE?" He then says she can fix it. PLEASE KEEP IN MIND THAT I DID NOT YELL, SCREAM CURSE OR ANYTHING OF THE SORT THROUGH OUT THIS WHOLE ORDEAL. Moving on, the wax is included in the price of the pedicure, however she was not going to do it until I asked her about it. In the end, when it came time to pay the bill, I paid $200.00;with my debit card. I had a $10.00 bill in my hand for a tip and the mother LITTERALLY SNATCHED THE MONEY OUT OF MY HAND, NEVER SAID THANK YOU AND WAS ACTING LIKE I DID SOMETHING TO HER! THEY ARE RACISTS, AND THEIR SERVICE IS SHAMEFUL! MY MONEY SPENDS WELL EVERYWHERE, BUT I WILL NEVER SPEND IT THERE AGAIN! read more

I have been going here for a few years. I see Thuy. She is the best! Never unhappy with her work. Now my mother, sister and daughter come here as well. Thank you Thuy, you rock! read more

I have been going to this salon for years. They are very professional and go the extra mile at very reasonable prices. I would recommend them to anyone who is looking for a nail salon. read more

I have been coming here for about a year now and I have always been greeted quickly. With or without appointment they have been super friendly and have taken care of me right away. It is clean and they always do a wonderful job, even a few the men I work with have commented on how nice my nails look. Can't wait for my next visit. read more

I have gotten so many pedicures and never have I been so disappointed in my life. Usually I can go anywhere since I'm not too hard to please, but at Top Nail I might as well have done it myself. Actually if I would have gotten hammered drunk before I did my own pedicure it probably would have looked better. It was not just quick, but rushed. I understand being busy but when your quality of work starts lacking then that's when I have an issue. I've never in my life not tipped a service provider, being one myself, but this was one occasion when it was absolutely not warranted. If I could give zero stars I would. There's 1,000 other places that you can go in Silverdale for the same price SO GO THERE INSTEAD. Don't waste $25 like I did. read more

Worst service I have ever received from a nail salon. I arrived with my bridal party after making appts two weeks in advance. The first time I called to confirm the appt I was told I wasn't even in the books. The manager complained about how hard my existing nail polish was to take off. Then he complained about the colors we chose and kept trying to change them completely. He actually left for a smoke break because we were "stressing him out". In the end, it took forever, we didn't get the colors we wanted, and was overpriced. I wouldn't go again. read more

I typically do not write reviews but today a review is necessary!! I went in to this place for the first time to get a pedicure... Like any other Nail salon, I was instructed to pick a color... Once seated I put the color on the tray of the seat... Prior to my pedicure, I noticed that the gentleman (who I assume is he owner) seemed to be very irritated with the women working there... I ignored it because It was none of my business... Minutes into my pedicure the gentleman (assumed owner) that was doing my pedicure asked me for the remote control to push my seat back... In the process of me reaching for the remote I accidentally knock the polish off of the tray... And the polish broke and splashed on the small refrigerator... The guy then jumped up (very angry and frustrated) and yelled "Oh My Goodness"... I apologized and he took responsibility for not asking for my color before starting... Because of his initial response I felt a need to pay for what he had done to my feet to that point and leave... He got angry again and said that it was my fault. I know that no place is perfect but this guy was very unprofessional, aggressive and rude... I would not even feel comfortable with saying that he was having a bad day... I think that this is his character! I will never return!! read more

Amazing job! Always friendly and welcoming! I go here all the time and send everyone I know in! You won't regret it!

I have been going to top nails since I was 16 years old. They have taken care of me from junior high to high school dances and of course my wedding day. They always do an amazing job. Very friendly and caring. I LOVE the whole staff. Thanks Billy and Twee. read more