Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

Had an early morning appointment which was honored , timely and 2 weeks later gel x nails and gel…read morepedi still look great!!

You'd never guess what was waiting inside this little shop tucked into a building -- but GPS led me…read moreright to the door. The space is adorable, and as soon as I walked in, I was greeted warmly and my appointment was confirmed. I was there for a gel pedicure, and even though I arrived 15 minutes early, she got me started right away -- no waiting! She offered me water, made sure I was comfortable, and was incredibly attentive throughout. But here's the part that really impressed me: I've had a splinter lodged in the side of my toe for what felt like forever -- through several pedicures at other places, no one ever took care of it. She noticed it, carefully removed it, and honestly, it felt like she worked a little miracle on my foot. I left feeling pampered, polished, and actually fixed -- not just painted over. Highly recommend checking her out if you're looking for great service and real attention to detail! Just ignore my terrible tan lines, the toes looked great.

I have not personally received services here, but my daughter has visited this location for fills…read morewithin the past few months. She enjoys coming here and I have noticed they run a tight ship. They get the customers in and out. I love the system here. I am not sure if they do anything super spectacular, but my daughter is a fan. This location is super convenient especially if you need to get some mall shopping done. Check them out if you are in the area!

Supervisor was incredibly rude. Has no customer service whatsoever. The interaction was unpleasantread more

Very happy about my daughter's and my pedicures done by Tina and Alice. Callie did amazing on my…read moreother daughter's soft gel-x extensions. Definitely going to be returning customers.

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

Vijay greeted right away and didn't have to wait long till I get seated, but it definitely felt…read morerushed. I pre-warned them that I'm a bit sensitive on my big toes and she still pulled the skin to wear and made me Yelp. They don't have OPI so I had to try to find a color that was similar to Cajun shrimp. They never offered anything to drink, even though it says they offer complementary beverages. They also will not allow you to tip on your credit card so if you don't have cash prepared to use the ATM or hopefully the technician you're with has some sort of Cash App. Pedicure came ok nothing I would brag about. People around me started before me and we're still being worked on when they had the same service as I after me. It's OK. The spots around my big toe are still dry and there was no cuticle oil or anything along those lines. When I went to pay, the guy told me it was $85 when I told him that was impossible because my service was $35 for the pedicure plus $15 for gel that did not equal $85. He said that he must've misread it. So I paid the right amount and headed out.

I want to preface this by saying I don't think I've ever written a Google review, good or bad, but…read moreI am so disappointed by this location's actions. My story begins when I gave birth to my beautiful baby boy. My father-in-law bought me a gift card to the Landstown Anthony Vince Nail Spa so I could finally do something nice for myself while in the trenches of early motherhood with a newborn. Since I've since moved closer to Chesapeake, I called the Greenbrier location before my appointment and asked very clearly, "I have a gift card for the Landstown location. Can I use it at your location?" The immediate response I received was, "Yes, yes, you can," followed by additional information I couldn't understand due to a language barrier. Regardless, the answer to my question was "yes." I left my newborn with my husband, drove to the salon, and chose the most expensive pedicure because I thought I deserved a little treat and believed I'd be paying with my gift card. When I went to pay, I was met by the exact same employee. As soon as I handed him the gift card, he told me they couldn't accept it. I reminded him that I had called beforehand specifically to verify this, and he admitted he was the one I had spoken to. He acknowledged that he told me "yes," but claimed he had followed it by explaining that only gift cards purchased online could be used across locations. I asked for the manager. She also acknowledged that he initially told me yes, but insisted it was "miscommunication on both parts" and that I still had to pay. I genuinely don't understand how this was a miscommunication on my part. I called to verify something before spending money. I was told yes. I relied on the information your employee gave me. Instead of correcting their mistake, I was blamed for not hearing correctly. I explained that while I couldn't understand everything afterward, I absolutely understood the answer to my question: "Yes." I paid because I had already received the service, although I never would've chosen that pedicure had I known my gift card wouldn't be accepted. Before leaving, I told the manager I would dispute the charge if they refused to correct the mistake. She told me to contact corporate and, when I asked for the number, told me to find it myself. There is no corporate number because these locations are independently owned. I also submitted a message through the Anthony Vince website and never received a response. Almost a month later, I called again hoping someone would finally help. Instead, I was told the exact same thing: even though their employee misspoke, I was still responsible. This time they even tried to blame the Landstown location, saying the gift card policy should've been explained to my father-in-law when he bought it. Respectfully... who buys a gift card and has the terms and conditions read aloud to them? Even if he had, it doesn't change the fact that YOUR employee told ME "yes" when I specifically called to ask. What disappoints me most isn't the $80 (which could've been spent on diapers for my new baby). It's the complete refusal to take responsibility, apologize, or show any empathy. Every conversation ended with someone blaming me for relying on information their own employee gave me. I was also told they don't provide refunds for "services rendered". That explanation makes very little sense in the context of a salon, where every refund request would naturally involve services that were already performed. A business that stands behind its employees also stands behind their mistakes. Anthony Vince Nail Spa in Greenbrier chose not to. They've lost not only my business, but the business of eight of my family members who were shocked by how this was handled. We will not be back.

Top-tier service in every way! This was my very first visit, and honestly, I don't think I want to…read morerisk going anywhere else again. From the moment I walked in, I felt such genuine warmth and hospitality. The atmosphere was welcoming, joyful, and filled with positive energy. I asked for a full set almond manicure and pedicure, and they delivered exactly what I envisioned with such precision and care. The attention to detail was incredible. My nails came out sooooo perfect! I fell in love with them before she even finished. The craftsmanship, patience, and dedication really showed in her work. You can tell she takes great pride in what she does. I truly wish I could remember her name because she deserves all the recognition! Thank you, Clover, for such an exceptional experience. Your professionalism, kindness, and excellence truly shined. I left feeling pampered, happy, and so grateful. I can't wait to come back!

This wasn't my first visit to Clover Nail Spa and while I've never had an experience bad enough to…read moreleave a review before, today's visit to Clover Nail Spa left me feeling disappointed. In the past, the place has always been a bit unkept, but I tended to overlook that because they used to have a young man who did great custom nail art. I'm not sure if he's there any longer but I didn't see him today and due to time constraints and availability I just asked for the first available. To be fair the ladies who worked on my daughter and I weren't rude but you do feel rushed. The mani/pedi I received today was nothing special but not terrible either. My lady first grabbed the wrong color and if I hadn't noticed and corrected her she would have used it, she was also bit stingy on the nail polish; I had asked prior to choosing a glitter nail polish I liked was opaque and was told yes, but it wasn't. I had to ask for extra coats for both my mani and pedi. (I used the same color). Sadly even after the extra coats some small parts of my nails are still showing through. Luckily it's not noticeable unless you're looking closer, no one is going to do that, but for the price...‍ While some employees weren't particularly busy during the visit, they were mostly on their phones. It would have been nice if that time was used to clean up the unused areas which could elevate the overall atmosphere. At check out the lady was about to charge me 40 dollars over the amount it should have been. When I corrected her and the other employee who was standing there they just went "oh" and changed it to a smaller number. I'm pretty sure I was charged $5-10 dollars over the actual amount owed but since I don't have the receipt on me I can't verify atm. Not a terrible experience but definitely not great either. My nails are fresh now, so I'll see how long they last.

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

I was quoted one price of 70 for dip and polish and design. After completing I was charged 90…read more VERY DISAPPOINTING because the technician is in my opinion one of the BEST. BE CAREFUL!!!! We discussed while the technician was working and she said is it ok to charge you 5 more because of the diamonds I'm doing and I said sure. So should be 75. NOT 90.

Great customer service ! Amazing atmosphere! BOOK Onicka !!!!read more

From the owner: Creative style tailored to your liking. Clean, peaceful and professional setting. Black owner…read morebusiness operated since 2015

I previously took a course in 2021 that ended up being invalid. The instructor was not licensed to…read moreteach in the state of Virginia. All the time I dedicated meant nothing. I was discouraged to say the least and just moved on to the next thing in life. I was introduced to the owner and decided to go on board with her program. Ms. Charlene grabbed my hand and literally never let it go. I told her about the situation I had and she taught and mentored me to the fullest. Every piece of information given to me was necessary for success. There was literally no way I could fail.She worked me and pushed me to do my absolute best. Constantly encouraged me and expanding my knowledge. I had my plan in my head and she gave me the platform. Her price was every bit of worth it and I went to that exam with everything I could possibly need for it. She called me the day of to make sure l was comfortable and ready and I passed! I am so grateful to have come across her and recommend her program to anyone interested in becoming a Nail Technician.

This place is awesome. I went there to get my nails and feet done and it turned out so nice. The…read moreowner is very nice and personable. The techs there do awesome work. I loved the atmosphere and how it's late out. This place is a hidden gem

I booked an appt for a pedicure. Just wanted a basic pedicure but had to pay extra to have gel…read morepolished removed from toes first. No big deal as I know that is extra. I was told to pic a color, but, I have to be honest here, there was really no choice to make for me. They had very dull color choices and not very many which totally surprised me. I kept saying that nothing was interesting to me. Anyhow, finally decided (all the while being not happy with color). Might I add that this was the most expensive pedicure that I ever paid for and I have traveled all over the world. It was so basic, they don't even trim up the cuticles around the nail, they do nothing to the areas around the nails. NEVER had that happen before. They look horrible to me. She had to keep polishing one of the nails, or should I say half of my nail, over and over to try and get it right. (never did) Just a VERY TERRIBLE experience. Lesson learned. Will Never Go There Again. "Fool me once, shame on you. Fool me twice, shame on me."

Great salon. Talented stylists. The salon is beautiful. I wish it was closer to where I live.read more