Showed up at 9:50am as a walk-in and the gentleman at the counter greeted me and reached out to his…read more10:30am appointment to see if they could be pushed back so he could service me! I did a soak-off while the he was waiting for his client to respond back and thankfully they agreed to be moved back to 11am (thanks Terrie!) So happy I gave this place a try. There were only 3 techs working when I went in, and even though it was quiet, each tech was with someone and it seemed like a solid team and work environment. My tech, maybe his name is Ky?, he was amazing. Super fun to talk to and easy going, I'm not rlly one to talk but he was asking all the questions and being funny and making me feel right at home. I had a really good experience, plus my nails turned out freaking bomb It was my first gel-x set because I was tired of how thick acrylic sets can be and how the color on them often chips/scratches off. Ky paid such great attention to detail, checking the underside of my nails after polishing them to make sure they were neat all the way around and periodically asking if I was satisfied with how they looked. Could have not had a better experience, I can't wait to come back!!

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Had an early morning appointment which was honored , timely and 2 weeks later gel x nails and gel…read morepedi still look great!!

They were nice and quick and did an excellent job the few times I have been there! I usually just…read moreget a pedi but they are very thorough but fast and efficient. The color lasts a long time as well!

I have not personally received services here, but my daughter has visited this location for fills…read morewithin the past few months. She enjoys coming here and I have noticed they run a tight ship. They get the customers in and out. I love the system here. I am not sure if they do anything super spectacular, but my daughter is a fan. This location is super convenient especially if you need to get some mall shopping done. Check them out if you are in the area!

This was the worst manicure I have ever gotten and I have been getting maincures for 47 odd years…read more They tried to convince me to do Gel and when I said no, they were very discouraging to me instead of giving me what I asked for and wanted. The manicurist did not go in order of file all nails consistently, and he was too gentle with removing cuticles and did not do a though job of removing all the old cuticles. The manicurist was not straight with the painting and he missed the sides. I actually had to borrow the nail polish and do it myself. Then, the owner came over and did not do much better at all. Really the same quality which was poor. She could not remove all the old paying so I actually had to remove it myself. WHAT AM I PAYING FOOR WHEN I AM DOING THE WORK. The second manicurist said "we don't do that here " referring to taking off the polish. WHAT?!?!? I never heard of such a thing. Poor workmanship from two employees and the same poor attitude to the customer. They clearly wanted it to be done quickly so they could make $ from the next customer. Everyone is in your wallet these days without caring for the quality of work. Believe me, I am not a fussy person but I do like my nail polish put on with some accuracy. Please DO NOT GO HERE. I rarely write reviews but I was so dissatisfied and had to say something.

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

I had a fabulous time getting my nails done here last Sunday. I got a French Manicure and a…read morepedicure here. I don't remember the last time I've gotten a French mani and I believe Tony helped achieve my French manI looking fly and great. I believe Callie was the one that was my nail tag for my pedicure. I really enjoyed my time here at aloha the vibes were fantastic. The atmosphere was chill. I think I might just found my new nail salon. I'm looking forward to my next Nail experience here.

Vijay greeted right away and didn't have to wait long till I get seated, but it definitely felt…read morerushed. I pre-warned them that I'm a bit sensitive on my big toes and she still pulled the skin to wear and made me Yelp. They don't have OPI so I had to try to find a color that was similar to Cajun shrimp. They never offered anything to drink, even though it says they offer complementary beverages. They also will not allow you to tip on your credit card so if you don't have cash prepared to use the ATM or hopefully the technician you're with has some sort of Cash App. Pedicure came ok nothing I would brag about. People around me started before me and we're still being worked on when they had the same service as I after me. It's OK. The spots around my big toe are still dry and there was no cuticle oil or anything along those lines. When I went to pay, the guy told me it was $85 when I told him that was impossible because my service was $35 for the pedicure plus $15 for gel that did not equal $85. He said that he must've misread it. So I paid the right amount and headed out.

Linda was amazing. great service, lots of choices, very professional and friendly. I will…read moredefinitely be back!

Definitely my new trusted nail salon! Didn't have to wait too long and all of the staff were…read moreattentive and kind. They asked questions throughout the manicure and pedicure to make sure the shape, color and filing were just right. We both had a full set and pedicure with gel polish done. Their pedicure was so relaxing and the end product was gorgeous!!! With cute snowflake designs for the holiday :) I took a card with my manicure color noted since I can't have anything out of "regs" for work. Definitely worth every penny at this place. Love it!!!!!

Disgusting, the restroom was trashed and had no toilet paper. When I asked for some the technician…read moresaid "use paper towel and put in trash" ... wait what?? There where multiple techs sitting around doing nothing and the place was gross.

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

The service requested and the service provided were not at all the same. I was told they dont do…read more3d, that they dont have sparkly gel polish, that they couldn't do ombre design and that I had to just pick 1 color. The owner was very rude while delivering these answers to me. Completely out of line, as if my business there wasn't welcomed. Will most definitely never going back. Also, make sure you have cash on hand to tip, because otherwise you cannot tip. For such a large and lavish salon, I was extremely disappointed. ​

Great customer service ! Amazing atmosphere! BOOK Onicka !!!!read more

From the owner: Creative style tailored to your liking. Clean, peaceful and professional setting. Black owner…read morebusiness operated since 2015

I previously took a course in 2021 that ended up being invalid. The instructor was not licensed to…read moreteach in the state of Virginia. All the time I dedicated meant nothing. I was discouraged to say the least and just moved on to the next thing in life. I was introduced to the owner and decided to go on board with her program. Ms. Charlene grabbed my hand and literally never let it go. I told her about the situation I had and she taught and mentored me to the fullest. Every piece of information given to me was necessary for success. There was literally no way I could fail.She worked me and pushed me to do my absolute best. Constantly encouraged me and expanding my knowledge. I had my plan in my head and she gave me the platform. Her price was every bit of worth it and I went to that exam with everything I could possibly need for it. She called me the day of to make sure l was comfortable and ready and I passed! I am so grateful to have come across her and recommend her program to anyone interested in becoming a Nail Technician.

This place is awesome. I went there to get my nails and feet done and it turned out so nice. The…read moreowner is very nice and personable. The techs there do awesome work. I loved the atmosphere and how it's late out. This place is a hidden gem

Great salon. Talented stylists. The salon is beautiful. I wish it was closer to where I live.read more

I booked an appt for a pedicure. Just wanted a basic pedicure but had to pay extra to have gel…read morepolished removed from toes first. No big deal as I know that is extra. I was told to pic a color, but, I have to be honest here, there was really no choice to make for me. They had very dull color choices and not very many which totally surprised me. I kept saying that nothing was interesting to me. Anyhow, finally decided (all the while being not happy with color). Might I add that this was the most expensive pedicure that I ever paid for and I have traveled all over the world. It was so basic, they don't even trim up the cuticles around the nail, they do nothing to the areas around the nails. NEVER had that happen before. They look horrible to me. She had to keep polishing one of the nails, or should I say half of my nail, over and over to try and get it right. (never did) Just a VERY TERRIBLE experience. Lesson learned. Will Never Go There Again. "Fool me once, shame on you. Fool me twice, shame on me."