We made an appointment this April and picked out our new flooring. We picked out the best quality…read morematerial and Robbie was very knowledgeable. We used the contractor he recommended and we started a group chat to coordinate so his contractor could come over to get measurements, material drop off and scheduling. The overall cost was actually less than we were expecting. The work was completed in May while we were out of town and they were done by the time we returned home. Everything looked amazing but there were some areas that needed to be fixed/redone. Robbie continued to assist us in answering questions on how to clean our new flooring and helped us coordinate the final corrections that needed to be done since the contractor was slow at getting back to us. They came the next morning after Robbie got involved and the fixes were finally completed more than a month later. We absolutely love our new flooring.

Robbie is amazing. Friendly and professional. He really cares about the people he does business…read morewith. He is very knowledgeable about floors . I told him what we're looking for in flooring for pets and he gave us the best choices in carpet and laminate floors . If you use his contractor make sure everything is done even a little slip repair before you pay or it's going to take some time to get those repairs done.

We were so pleased with Hailo Flooring! From the beginning when Ryan helped us select the right…read moreproduct to the final installation, the process went very smoothly. At every stage they are were professional with moderate prices. We will definitely be repeat customers!

Their yelp says they are open Saturdays 8-4. Went in and they were closed. The sign on the door…read morealso said 8-4 on Saturdays. Drove some distance to get here. Waste of time. At least a sign on the door saying out to lunch or closed today would have been nice.

It is so difficult in today's market to find business who you can trust to do a good job. J&L…read moreInnovative Flooring, Inc. sets itself apart with their high standard of service and fair pricing. You will not find more knowledgeable and professional owners. They really take pride in their work and their brand. We asked very detailed question about the job and it was clear the way co-owner Larissa answered them demonstrated her expertise and depth of experience. Larissa has artistic flair so her input was spot on when we contemplated the type of flooring and how it should be installed. She and her husband (also co-owner) were such a joy to work with too. Their crews came when they said they would, they were hard-working and did a great job with their clean up. Our wood floors and carpet on our stairs came out so beautifully. The best part was that it was such low stress event because we felt like we were in good hands throughout. I'm grateful to have found J&L Innovative Flooring and would happily recommend them to anyone looking for flooring experts. They are in a league of their own.

After a slab leak in our kitchen, we had to replace the engineered hardwood flooring throughout the…read moreentire first floor because our existing flooring had been discontinued. Before finding J&L Innovative Flooring, I had already met with four different flooring companies for in-home estimates and had a good understanding of the costs involved. I was actually planning to hire another contractor. On a Friday afternoon, I called J&L Innovative Flooring and spoke with Larissa, the owner. She was out of town until Tuesday, so I honestly told her I didn't want to waste her time since I had already received multiple estimates and was leaning toward another company. She completely understood but offered to give me a general estimate and explain her scope of work over the phone. Shortly afterward, Larissa texted me a detailed estimate and outlined the work she recommended. I then spent time reading through the company's reviews and found countless satisfied customers. That convinced me to schedule an in-home consultation, and our family is so glad we did. When Larissa came out on Tuesday, I asked countless questions about floor preparation, moisture barriers, moldings, transitions, and the installation process. She answered every question thoroughly and emphasized doing everything according to the manufacturer's installation requirements and warranty. It was immediately obvious that she has extensive knowledge and experience. Unlike many contractors--including one I had previously hired--she wasn't interested in taking shortcuts to save time or money. Just by inspecting our existing floor, she recognized that our concrete slab would require leveling. She assured me that concrete leveling (within reasonable limits) was already included in her estimates at no additional charge. That level of honesty and professionalism immediately earned my trust. Our project also had some unique requirements. We needed the installation completed in two phases because one room was being used to store appliances and furniture. I also wanted to use the same flooring system that had protected our home during the slab leak: Bostik MVP4 moisture barrier with Bostik Best adhesive. Although many installers now use newer systems,this was the system I trusted most and to me worth the increased expense. I also wanted to purchase the flooring materials myself because of an existing relationship with a flooring supplier. Larissa happily accommodated both requests. She even contacted several of her own flooring suppliers to make sure I was getting the best possible pricing. She ultimately matched the same discount (never told her the price)I I was receiving on the engineered hardwood and secured excellent pricing on the adhesive and moisture barrier. It's clear she has strong relationships throughout the industry and genuinely looks out for her customers. Her knowledge on various flooring manufacturers is truly amazing. Most flooring contractors will push u into a certain wood manufacturer that they could make the most commission on but with Larissa u can choose whatever you want and she will try to get you the best deal. For the installation, Larissa assigned Enrique, who has more than 20 years of experience. From demolition to floor preparation, installation, and baseboards, Enrique worked with incredible care and precision. He carefully protected our kitchen cabinets and preserved our bullnose stair nosings instead of taking the easy route and replacing them. Our slab required extensive leveling and sanding before installation. Enrique took his time to ensure the subfloor was perfectly prepared and thoughtfully selected the best-looking planks for the most visible areas of the house. That level of planning and attention to detail is something many installers simply don't do because it takes extra time. One thing that really stood out was that Enrique hand-wiped every single plank after installation while working on his hands and knees. That's over 1,600 square feet of flooring cleaned one plank at a time. Watching that level of dedication was truly impressive. Throughout the project, whenever an issue came up, Larissa immediately found a solution. At one point I forgot to order the T-moldings from the flooring manufacturer, and they were on backorder for two weeks. Rather than delaying the project, Larissa leveraged her network to have a custom T-molding made and professionally stained within just two days. It's rare to find a contractor who is knowledgeable, honest, responsive, and genuinely committed to doing things the right way. Larissa and her team exceeded our expectations from start to finish. If you're looking for a flooring contractor you can completely trust, I highly recommend calling Larissa at J&L Innovative Flooring.

I cannot recommend this company enough. I was trying to do the carpet in our bedroom on my own,…read moreonly to realize it isn't as easy as it looks. Called him at the end of the day on Thursday and he was able to squeeze us in next day and at an extremely reasonable price! And the work that was done is absolutely perfect. Amazing work and amazing customer service. A combination not found often anymore. If you're looking for someone to do you carpet or flooring, look no further!

Had a great experience with John and his crew installing flooring for the first floor of my home…read more John was able to come out and quickly measure our space. He made sure the job was done well. I would recommend John if you are looking for someone who is straightforward and transparent. John did not pad his invoice with nonsense charges, and his quote came in under what four other installers had quoted. I am a real stickler, but work speaks for itself.

I've had the great privilege of working with Koko & Quality Flooring twice for my floor remodeling…read moreand each time was perfect. He is honest about the prices, the products, the quality of each product, and goes into detail about the pros & cons of each type of flooring. And what is also a great bonus is HE SERVICES THE MOUNTAIN AREA!!! If you have a property in Lake Arrowhead, Big Bear, or Running Springs, Koko and his team do service the mountain area which already puts his services above the rest in the San Bernardino area. Because his professional team bring the quality and experience to the mountains which I greatly appreciate. I'm currently doing another bathroom remodel and sink remodel, and Koko was the first person I contacted for my flooring due to I might need more of a specify vinyl I have. And sure enough he came through and had it in stock. Amazing service and dependability! You will not be disappointed, I highly recommend Quality Flooring!

Website says they're open Saturdays until 5pm. Arrived and place was closed with no sign. Drive…read morequite a distance to come. Waste of my time. Poor service

Mario and his team (Alex and Charly) were very responsive and performed high quality work,…read morerestoring our damaged hardwood floor. They are well equipped and the result was excellent. They did a thorough job preparing the area to minimize dust. They also kept us informed on every step of the process. We had a short deadline and they accommodated. They were on-time and on-budget.

I had my floors done in June 2026 at the beginning of a remodeling project of my master bedroom,…read morehallway, and spare bedroom. The floors came out ok, not great. There's no "wow" factor. I think it's because they didn't sand the floors smooth enough - there's swirl marks that you can see when you look closely. Also they did not actually stain the floors but mixed stain in with the polyurethane. Otherwise the workers were very courteous and polite, but I wish the floors would have come out better. I paid for a premium job but that's not what I got.

Everything went well. Punctual. Easy to talk to. Able to deliver. Price is very reasonable. Hr will…read morenot pressure you. He will come give you a quote thats it.

We contacted Joe to get an estimate for replacement carpeting in a home that we are getting ready…read moreto sell. Joe and his team were great to work with from start to finish. Very prompt, professional and worked with our budget. We'll be using their services again

Great customer experience! Was very affordable, done quickly as we were waiting for it to be…read moreinstalled to move in and also very high quality. Would recommend!

Mario is a friendly and down to earth guy who handles everything with professionalism and made the…read moreentire process so easy. His team helped us pick out our samples, and they had so many great options to choose from! The installation crew was fast, thorough, and meticulous. We couldn't be happier with the results. Save yourselves some time and go straight to Best Carpet.

Steve and Hugo did a great job. They were able to come out with only a couple of days notice and on…read morethe week of Thanksgiving. They were on time and cleaned up after. I had them install an exhaust vent above my stove. Once finished they demonstrated it worked and how to use it. They weren't the cheapest option but they also aren't overpriced. They charged for the quality work they did and I really appreciate it. Will hopefully be using them for future projects.

Our front door was sticking so my husband and I attempted to fix it but the door was too heavy and…read morewide for me to help and the door was completely of hinges and not aligning right so I called and spoke with Hugo who was very kind and sympathetic to the fact that I had no front door until it can get fixed by a professional. Hugo said he felt bad we had no front door and he had one stop before us and he would be out to us by noon and he was! It was very feasible and instead of trying to do extra work and make more money he was honest in his suggestions by simply using longer screws and now he may have not made as much off us but he has a customer for life. Thank you for being honest, quick, professional and knowledgeable.

Tony's crew did a great job with my garage! There was a pretty large crack and some uneven surfaces…read morethat are now nice and smooth. The epoxy job looks great and appreciate that they also have the polyaspartic topcoat. Tony is very communicative and you can see the effort he puts in to make sure you are happy.

I had a situation where the former owner of my home glued carpet onto the garage floor and was…read morecovered in residue and dust from years of wear and tear. Tony and his team provided with full service from grinding the floor down, to providing a vapor barrier, to the actual coating. I am 100% fully satisfied with their work and would recommend anyone in need of epoxy flooring to hire them. A+ job from beginning to finish.