I needed a repair or replacement of a 12 year old water heater. They were responsive and open to…read morediscussing various options and pricing. They offered the best prices. Everyone was prompt and courteous. I'm very satisfied with the installation of the new water heater. Thank you!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

My husband contacted them via Yelp to take a look at our water heater since it stopped working…read more It's a pretty old water heater and we had someone else come check it out over the weekend since Teddy and Sam were tied up. Immediately, that other company suggested that we replace the unit as soon as he looked at the water heater. No inspection, no looking around, no anything. A straight up sell. We decided to pass on them and waited for Teddy and Sam. Sam came through and troubleshooted the issue. He was able to fix the water heater. I love their quick and friendly service and they were really good at communicating via Yelp, text, phone and any other means. Honestly, I would recommend them to anyone. They are our go to Water Heater Installation/Repair company.

Our water heater was not working. It's been a while since I have had issues so I decided to go on…read moreYelp to see who was out there to help me out. Teddy responded promptly and explained to me via the phone the options available and some price estimates. All the pricing sounded very reasonable and I can tell he's a very honest man. He had his technician Sam come here the following morning and everything was fixed in a blink of an eye. 100% recommend Teddy and his team and would hit them up again if I ever have issues.

Zach and his team installed an 80 gal Bradford White Heat Pump water heater at my house today and I…read morecouldn't be more thrilled with the results. Showers used to have to be speed ran with an undersized tank on a new build, so after talking with Zach he advised on the size and quality of a Bradford White. I'll admit I shopped around before coming back to them, they not only demonstrated the expertise of the install but matched the best quotes and even installed a regulator on the mainline to my house for the same price I was quoted on install alone from others. Heater install area looks clean and it runs like a dream. Wish I had better pics, they don't do it justice. Highly recommend giving them a call if you're in the market for a new water heater upgrade.

10000x will recommend Water Heater Doctor to anyone that tells me that they are having issues with…read moretheir water heater. Just this week we were left without hot water. I finally made an inquiry, and Yelp did not disappoint with their recommendation. Cody set up an appointment right away. Sam did the repair for not only my water heater but for my in laws as well, because they unfortunately were experiencing the same issue! Sensors were repaired and at such an affordable price!!

We recently bought our home and started hearing bubbling noises coming from the toilet, which had…read moreus really stressed that it might be a major plumbing issue. Arthur came out and he ran a camera through the plumbing line and confirmed everything was clear. He was friendly and professional and his pricing was fair and transparent. He also took the time to explain that most of our plumbing looked new and in great shape, while honestly pointing out a few areas that may eventually need attention down the line. While he was here, he checked a leak we found in our guest bathroom shower and gave us clear recommendations on what to do next without any pressure. We really appreciated his honesty and thoroughness. Highly recommend Arthur.

Arthur was very repsonsive and able to address an emergent situation after-hours within 30 minutes…read moreof our outreach. His services were excellent and he is a great communicator. He delivers the value and service that justify his pricing.

Matt told me to send him a list of things I needed done. He said he was interested and would get…read moreback to me with a quote. I never received a quote. He then said he had a family emergency and then ghosted me.

Matt may be a very good Handiman but I'll never know. Matt had me waiting for six…read more weeks and still had no idea when he could start. This was after he visited my job site the same day I contacted him and gave me a reasonable estimate. Matts excuse was his current customer kept adding things for him to do and would not reschedule in order to service other clients. He did communicate well after I reached out to him, hence two stars.

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

Called late in the day for a tenant's water heater that quit working, and had an appointment…read morescheduled for next morning. The dispatch and a complimentary text message said they would call half an hour before the tech showed up--unfortunately that call didn't happen BUT the tech was patient as I made my drive over. The tech (Aden) was friendly, informative, sharp, on his game. Gave the heater a thorough inspection, repaired some missing screws in one of the faceplates, cleaned up dust and debris, and got the furnace relit and working. Most importantly he gave me a solid rundown on what to look for, a couple water drainage issues he spotted that may cause us problems in the future, and wrapped up. Cost of the inspection covered his repairs. We were done within an hour. I'll call these folks back for future water furnace needs--hope they can fix whatever happened with the warning call.

UPDATE: 11/18/25 Honest and reliable. Yes, Anthony from…read morePlumbing Boys has helped us out from some large problems. The entire house has been updated with new pipe. The main line to the service has also been redone. The showers were backing up. I ran water and had snaked the drains. The problem was intermittent. Anthony came with his camera and gear and diagnosed the issue within 20 min. WOW! The issue was at the connection between the ABS pipe and the 6" city service. Anthony gave me options that itself is really appreciated. I highly recommend Anthony and the Plumbing Boys for any of your plumbing issues.

Alex and Mike came out today to deal with my bathroom faucets: one was running slow; the other was…read morestuck closed. The drain problems were diagnosed and fixed in minutes. They even helped me out with a filter in the kitchen. Good work!

Raffi did a great job fixing a leak at my house! I would recommend this company for any plumbing…read moreneeds.

I am very satisfied their professional services in December 2024, December 2025 and January 2026…read more They were working very hard and well from the beginning to the end. Technician Michael was answering questions and explaining details that made me comfortable. Their working standards were very professional and the best qualities. I valued their services very well.

Had Free Flo come fix my kitchen faucet.Steve was so…read moreprofessional and did a wonderful job, highly recommend!

Quick and Easy! Andre was fantastic! Would recommend to other and for return service if needed!…read moreHopefully not! Thank you!

We had a 50-gallon gas heater that started leaking, and we needed to get it replaced urgently. I…read moresubmitted an online request, and they literally called me within 10 seconds! They arranged for a visit for an estimate within one hour. The on-site project manager was Jason V. He assessed the situation and gave us a very clear, on-the-spot estimate. After that, he went to the supplier to acquire the new water heater and other parts. They came back within an hour to start the job. Jason and his co-worker Hulices took about 3 hours to complete the job. They were both extremely courteous, professional, and knowledgeable. We felt very comfortable having them at our home, and their work was outstanding. We were particularly impressed with how fast the project came together and that is was fully completed the same day. We also had guests arriving soon, and there were going to be 6 people in the house that weekend, so we couldn't risk having a damaged water heater. So, they really saved us!! We would recommend DropStars highly! And we will definitely use them again in the future!

I highly recommend Dropstar Plumbing. Randall was super professional, mindful to other tenants…read morearound, and courteous, he was also very respectful to the bathroom area he was working Fixed our toilet quickly and no mess. Thank you Randall for your excellent service